The Challenge of Change 1 OCMA MARCH 15, 2013 SHARON LEVINE MD - - PowerPoint PPT Presentation

OCMA MARCH 15, 2013 SHARON LEVINE MD

Lessons in Leadership The Challenge of Change

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Lessons in Leadership…..

 Leadership matters – nothing important happens

without it; and it matters most during times of rapid change and uncertainty

 Leadership is the ability, the privilege, and the

responsibility to engage others in carrying out the purpose of an organization

 Leadership is most urgently needed in accomplishing

a purpose through, and sometimes in spite of, intricately organized and complex systems

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A journey in leadership – my story

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 In the beginning…  Path to leadership – on-the-job- training  Understanding the dual-relationship challenge in

physicians-leading-physicians

 The need for formal training and mentoring  Giving back, a hand-up, and critical mass

Lessons in Leadership

 The “who”: there is no “ideal” leader – leaders come

in all shapes and sizes, and genders

 Leaders are products of, and shaped by, the culture

• f the enterprise or organization in which they
• perate – even while they are trying to change the

culture

 Success as a leader: you actually have followers (not

just subordinates) & you actually get results

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A (brief) word about culture

 Leaders’ role as architect and steward of the culture

• f their organizations

> build on its strengths, root out its dysfunction > understand it, in order to transform it

 Culture as the most powerful reinforcer of an

• rganization’s norms, desired behaviors, and values

 Culture as the only reinforcer “when no one is

watching”

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Attributes of Successful and Effective Leaders

 Stamina - physical endurance and emotional

resilience

 Courage – in the moment, and over time  Intellectual rigor, good judgment, disciplined

thinking

 Commitment to fairness and transparency  Optimism – “the Stockdale paradox”  Infectious passion and enthusiasm for the work, and

the mission

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Attributes of Successful and Effective Leaders

 Humility – “Level 5 leadership” (Jim Collins) – deep

personal humility combined with intense professional will

 Emotional intelligence – capacity for empathy,

confidence to be unafraid to appear vulnerable

 Confidence without arrogance  Assertiveness without bullying

 And these are not “inborn” traits – they can be

developed, trained, and taught when there is insight and willingness to grow as a leader

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What Effective and Successful Leaders Do

 Think long term  Create context and give meaning to the work  Translate complex ideas into clear, comprehensible

stories

 Have influence on constituents way beyond their

direct span of control

 Stewards of the vision and values of their enterprise,

and caretakers of the interests and well being of the people and the purpose they serve

 Unlock the internal motivation of those they lead

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What Effective and Successful Leaders Do

 Commit to renewal and transformation – “status

quo” never good enough

 Understand the (sometimes) symbolic role of leader  Communicate effectively in deeds (90%) and in word

(10%) and understand the power of their words to elevate/inspire, and to wound

 Create workable unity out of pluralism: “both/and”

rather than “either/or” problem solvers

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Understanding the Difference Between…..

 Principled and inflexible  Discipline and abuse of power  Self confidence and arrogance  Accountability and blame  Assertiveness and bullying  Encouraging input and paralyzed by indecision  Disagreement and disloyalty  Humility and reluctance to lead  Followers and subordinates  Tenacity and stubbornness

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(Sometimes) Painful Lessons I’ve Learned

 Responsibility for the welfare of a group is not about

everyone liking you

 The day people stop bringing you problems or bad

news is the day you have stopped leading

 Never cede power to “experts”, or fail to challenge

directives damaging to those you lead

 Just because it doesn’t seem broken, doesn’t mean it

couldn’t be improved

 In a knowledge based enterprise, people are the most

valuable assets – create an environment where the best and the brightest want to work

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Leadership is the art of accomplishing far more than the science of management says is possible Colin Powell

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