Tenants Consultative Committee 8 October 2018 Agenda 1. Minutes - - PowerPoint PPT Presentation
Tenants Consultative Committee 8 October 2018 Agenda 1. Minutes and Matters Arising - 10 min 2. North Kensington Community Energy 3. Your Home Your Voice - Traverse update - 20 min 4. Procurement of major works - 20 min 5. Update on Task
1. Minutes and Matters Arising - 10 min 2. North Kensington Community Energy 3. Your Home Your Voice - Traverse update - 20 min 4. Procurement of major works - 20 min 5. Update on Task and Finish Groups - 20 min 6. Residents Charter - 20 min 7. Forward Plan - 5 min
Project update
BRIEF BACKGROUND
– how they would like their housing to be managed, and – how they would like to talk about issues surrounding their housing in future.
contracted by the TCC and the council to deliver this work
what is important to them.
5
Your home, your voice
Project update
SINCE LAST TCC
mechanisms
and materials development.
6
Your home, your voice
Project update
OVERVIEW OF PROCESS
potential options for those who are interested)
emails and online comments.
council will narrow down more specific options to ask residents about.
7
Your home, your voice
Project update
NEXT STEPS
– Letter content – Website content – Leaflet and poster design – Process and materials for meetings
8
Your home, your voice
Project update
EVENTS
9
Your home, your voice
Date Venue Time Sat 27th Oct Treverton Community centre, Balfour of Burleigh Estate, Ladbroke Grove, W10 6BG 10am to 12:30pm Tue 30th Oct Edenham Way Meeting Room, Edenham Way, W10 5XA 6.30pm – 9pm Wed 7th Nov Sir Thomas More Community Centre, Sir Thomas More Estate, Beaufort Street, SW3 5BH 6.30pm – 9pm Sat 10th Nov Kensal Resource centre, Appleford Road, W10 5EQ 10am to 12:30pm Tue 13th Nov John Keys Resource Centre, Pond House, Pond Place, SW3 6QU 6.30pm – 9pm Wed 21st Nov Silchester Community Room, Estate Clubroom, 1-80 Frinstead House, Freston Road, W10 6TY 6.30pm – 9pm Sat 24th Nov World’s End Community Centre, Blantyre Street, SW10 0EH 2:30 pm - 5pm Sat 1st Dec World’s End Community Centre, Blantyre Street, SW10 0EH 2:30 pm - 5pm
Preferred Options to procure the Capital Works Programme for the next five years
Option 1 - Repairs Direct Ltd Option 2 - Existing Framework from a third party Option 3 - New Framework Option 4 – Tendering Individual Work Package
needs rebuilding
established capacity and reputation – up to 10% of works
May not be best current VFM due to varying market conditions May exclude SMEs as principal suppliers No opportunities for new suppliers
Royalty fee is paid to the framework owner May not meet the requirements
and Tenants Act Maximum of four years
(multi supplier framework)
supplier
suppliers once they award a framework Agreement
expire, call off can still take place
Consultancy Lots
General construction;
Mechanical and Electrical;
— e.g. windows, roofs, decorations;
upgrades;
replacement and major upgrades; —
replacement and major upgrades; —
Construction lots
(Multidisciplinary)
Lot
Sub-Lot
(Multidisciplinary)
Competitive Market – Provide the best possible value for money outcome for each procurement activity Market Testing – Able to understand what alternatives and options are available in the market place New suppliers / SMEs – Provides opportunities for new suppliers and SME’s to bid on new contracts Added Values – Able to negotiate better value, better quality of service and social benefits Compliance and Regulations – Contracts are procured using current regulations Contract Duration – Ability to procure a long term contract (no limit
projects where residents want a full fresh tender
framework and ensure prices remain market
programme
agreed
current arrangements and ASB
provided a presentation
reviewed
be made for group to review
to TCC
service
do
future service offer
2018
Members have influenced/provided feedback on:
its role from complaints to include customer services
priorities/expectations
complaints
Services Centre
As your landlord, we will: What you can do to help us:
always be honest about what we can and cannot do
fairly, and with the same level of respect you expect to receive
work with us to shape and improve the services you receive, making better use of technology where possible
when they don’t, so we can use your feedback to measure and improve services
seriously and investigate
neighbours, and ensure your family and visitors to your home do the same
and weather-tight in accordance with the conditions of your tenancy agreement or lease
good condition by reporting all repairs promptly, and carrying out any minor repairs you are responsible for
need to access your home, or when work in communal areas might affect you
can maintain it and keep you safe
priority, and respond quickly and efficiently to your problems
possible, and work with us to resolve them
appointments that are convenient to you whenever possible
let us know in advance if you can’t
services that are easy to use and offer good value for money
money owed to us on time and in full. If you apply for financial assistance, you will provide any information needed to process your claim on time
responsibilities are so there is no confusion
services and use this feedback to make improvements
services and performance
x Report TCC Leadership Procurement of major works October November Fire doors procurement Adair and Hazelwood major works October Repairs Policy November November Compensation Policy November November HRA Business Plan January January