Tenant Relocation Assistance Services Request for Proposals (RFP) - - PowerPoint PPT Presentation

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Tenant Relocation Assistance Services Request for Proposals (RFP) - - PowerPoint PPT Presentation

City of Los Angeles Eric Garcetti, Mayor Housing and Community Investment Rushmore D. Cervantes, Department (HCIDLA) General Manager Tenant Relocation Assistance Services Request for Proposals (RFP) Mandatory Proposers Conference Friday,


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Tenant Relocation Assistance Services Request for Proposals (RFP) Mandatory Proposers’ Conference Friday, April 21, 2017

Eric Garcetti, Mayor Rushmore D. Cervantes, General Manager

City of Los Angeles Housing and Community Investment Department (HCIDLA)

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Agenda

  • Introductions
  • RFP Specifications
  • General RFP Information
  • Proposal Package
  • Questions and Answers

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DISCLAIMER: This PowerPoint presentation includes brief descriptions of the RFP specifications and requirements but does not fully elaborate on all required elements. Proposers are responsible for ensuring that their proposal is complete and accurate according to the information and requirements contained in the full RFP.

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RFP SPECIFICATIONS

Tenant Relocation Assistance Services

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Services Solicited (RFP page 2) This RFP seeks to solicit qualified housing relocation contractors to develop and carry

  • ut successful tenant relocation assistance
  • services. The contractors will assist eligible

displaced tenants in planning for and fulfilling their long-term housing needs.

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Scope of Work (RFP pages 2-5)

  • 1. Contact the tenant to ensure they provide the

information required in order to make the assessment on the amount of relocation fees due to the tenant.

  • 2. Provide a maximum of five hours of relocation

services to eligible tenants referred by the City.

  • 3. Relocation

assistance services such as developing personal action plans to assist tenant in search for new housing.

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Scope of Work (RFP pages 2-5)

  • 4. Provide additional relocation assistance services

in increments of up to three hours.

  • 5. Attend a minimum of three hearings, one

workshop, and training sessions required by HCIDLA .

  • 6. Possess a strong knowledge of the Los Angeles

Municipal Code sections that pertains to relocation assistance.

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Scope of Work (RFP pages 2-5)

  • 7. Meet with HCIDLA staff on a quarterly basis.
  • 8. Prepare and deliver monthly status reports to

HCIDLA on the progress of assistance services provided to each tenant.

  • 9. Allow HCIDLA to review Contractor’s records and

files on-site and upon request. 10.Create clear, accessible, and user-friendly materials in both English and Spanish.

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Eligible Proposers (RFP page 5)

Proposals will be accepted only from individuals or

  • rganizations that meet the following criteria. Proposers

must:

  • Be qualified to conduct business in the State of

California as evidenced by the organization’s business registration with the California Secretary of State;

  • Be in good standing with the Secretary of State, if a

corporation or limited liability company;

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Eligible Proposers (RFP pages 5)

  • Have not been determined to be non-responsible or

been debarred by the City pursuant to the Contractor Responsibility Ordinance.

  • Have not been debarred by the federal government,

State of California or local government.

  • If the proposer has contracted with the State of

California or the City of Los Angeles, it does not have an outstanding debt that has not been repaid or for which a repayment agreement plan has not been implemented.

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Eligible Proposers (RFP pages 5)

  • Have at least three (3) years experience performing

housing relocation and referral services for low and moderate income tenants (as individuals or in groups), and knowledge of landlord/tenant laws.

  • Have the ability to operate the relocation assistance

service program immediately upon contract execution.

  • At a minimum, be able to offer services in both

English and Spanish, and arrange translation services for other languages as needed.

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Eligible Proposers (RFP pages 5)

  • Have experience resolving conflict between landlords

and tenants, while remaining neutral.

  • Have experience

working with public service

  • rganizations.

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Budget Amount and Contract Term (RFP pages 5-6)

  • Approximately

$500,000 is anticipated to be available for the Tenant Relocation Assistance Services program for the fiscal year 2017-18, depending on the services provided.

  • Initial contract term shall commence on or about

November 1, 2017.

  • Initial contract term is for one year, with an option to

extend for up to two (2) additional one-year terms.

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Fee Schedule (RFP page 6)

The fees that will be paid to the selected contractor are set forth in the Los Angeles Municipal Code Section 151.09G1d and are adjusted annually. There is no minimum guarantee. The program is based on received and referred declarations. As of 07/01/2016 the current fees are as follows:

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FEE TYPE FEE PER UNIT Relocation Service Fee for Eligible Tenants $447 Relocation Service Fee for Qualified Tenants $718

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Technical Assistance (RFP page 7)

All technical assistance questions* must be submitted by email to: hcidla.planning@lacity.org, no later than Tuesday, May 9, 2017. When submitting questions, enter Tenant Relocation Assistance Services RFP in the subject line. A regularly updated Q&A document will be available on the LABAVN website at www.labavn.org, which will contain all of the answers, including those answered during this session. To ensure fairness, no individual answers will be given. *With the exception of those asked during the Proposers’ Conference

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Proposal Submission Deadline (RFP page 7-8)

Tuesday, May 23, 2017 (no later than 4:00 p.m.)

  • Requires one (1) original & four (4) complete copies
  • An electronic version in a properly labeled disk or memory

stick with the package.

  • Can be hand or courier-delivered in a sealed package.
  • If mailed, postmark no later than 11:59 p.m. Tuesday, May

23, 2017

  • Obtain Proof of Mailing Certificate from USPS

ALL PROPOSALS HAND DELIVERED AFTER 4:00 P.M. PST ON THE SUBMISSION DEADLINE OR POSTMARKED AFTER 11:59 P.M. PST ON THE SUBMISSION DEADLINE WILL BE RETURNED UNOPENED TO PROPOSERS.

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Proposal Submission Deadline (cont.) (RFP page 7-8) Submission Address

Los Angeles Housing and Community Investment Department Attn: Contracts and Procurement Unit 1200 West 7th Street, 1st Floor, Public Counter Los Angeles, CA 90017

No copies will be made by HCIDLA staff. It is the sole responsibility of the proposer to submit a timely

  • submission. Proposers are encouraged to submit early to avoid

missing the 4:00PM deadline. No exceptions will be granted.

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Evaluation Factors (RFP page 8-9)

EVALUATION CRITERIA POINTS Experience and Demonstrated Ability 35 Program Strategies, Procedures, and Resources 40 Understanding Program Goals and Objectives 25 TOTAL POINTS 100 Local Business Preference 5-8 pts.

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Proposal Review Process (RFP page 9)

  • All proposals shall be reviewed to determine that the

minimum eligibility requirements have been met. Ineligible proposers will be informed in writing.

  • All eligible proposals will be reviewed, scored, and

ranked.

  • Each eligible proposal shall be reviewed for costs that are

reasonable, allowable, necessary, and competitive, as measured by a review of the line-item budget, and its competitive standing as compared to all other proposals.

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Proposal Review Process (cont.) (RFP page 9)

  • A proposal’s fee schedule pricing will be judged based on

its proximity to the Department’s competitive market value pricing and other proposers’ pricing.

  • At the City’s sole discretion, oral interviews may be held

with top scoring proposers. The results of the oral review may determine the final funding recommendations.

  • Successful proposers shall be notified in writing about

funding recommendations.

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Proposal Appeal Process (RFP pages 9-10)

  • Appeal Rights - Proposers may appeal procedural issues
  • nly.
  • Letter of Appeals - Appeals shall be hand or courier

delivered to HCIDLA no later than within five (5) business days from the date that the notification of the results of the RFP was emailed. Written appeals may not include any new or additional information that was not submitted with the original proposal.

  • Review Panel - A panel composed of selected staff will

review the appeal for this RFP. The decision of the panel will be HCIDLA’s final recommendation.

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GENERAL RFP INFORMATION

Tenant Relocation Assistance Services

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Statements Required with Proposal (RFP pages 14-20)

  • Contractor Responsibility Ordinance (CRO) Questionnaire
  • Municipal Lobbying Ordinance CEC Form 50
  • Municipal Campaign Finance Ordinance CEC Form 55
  • Online - Equal Benefits Ordinance Compliance/First

Source Hiring Compliance Affidavits

  • Online - Slavery Disclosure Ordinance
  • Living Wage Ordinance and Service Contractor Worker

Retention Ordinance Exemption (If applicable)

  • Proposer Workforce Information/Non-Collusion Statement

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Statements Required with Proposal (cont.) (RFP pages 14-20)

  • Business Services Implementation Plan Collaborator

Agreements

  • List of Subcontractors (if applicable)
  • Business Inclusion Program Outreach Summary
  • Iran Contracting Act of 2010 Compliance Affidavit
  • Local Business Preference Program - Certification

Affidavit of Eligibility

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Business Inclusion Program (RFP page 19)

All bidders/proposers shall comply with the City’s Business Inclusion Program requirements, identify sub- contracting opportunities and outreach to:

  • Minority Business Enterprises (MBE)
  • Women Business Enterprises (WBE)
  • Small Business Enterprises (SBE)
  • Emerging Business Enterprises (EBE)
  • Disabled Veteran Business Enterprises (DVBE)
  • Other Business Enterprises (OBE) sub-consultants

Bidders must perform subcontractor outreach online 15 days prior to the RFP due date, per Attachment 6.

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Business Inclusion Program (cont.) (RFP page 19)

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Business Inclusion Program (cont.) (RFP page 19)

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Contract Execution Requirements (RFP pages 20-24)

  • Insurance Certificates
  • Secretary of State Documentation
  • Corporate Documents
  • City Business License Number
  • Proof of IRS Number (W-9) or 501(c)(3)Letter from the

IRS for Non-Profit Organizations or Request for Taxpayer Identification Number Form

  • Certifications
  • Child Support Assignment Orders
  • Fair Chance Initiative for Hiring Ordinance

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Living Wage Ordinance (LWO) and Service Contractor Worker Retention Ordinance (SCWRO) (RFP pages 18-19)

  • The information, including forms and rules and

regulations, is available on the Bureau of Contract Administrations (BCA) webpage at http://bca.lacity.org/index.cfm.

  • Effective Dates: July 1, 2016 - June 30, 2017
  • $11.27 per hour with health benefits of at least $1.25 per hour OR
  • $12.52 per hour without health benefits.

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PROPOSAL PACKAGE

Tenant Relocation Assistance Services

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General Preparation Guidelines (RFP pages 26-27)

  • Proposal submitted in the legal name of firm
  • Must submit one (1) original and four (4) copies
  • Must submit an electronic version in a properly labeled

disk or memory stick.

  • Must include cover letter
  • Must be in English language

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General Preparation Guidelines (cont.) (RFP pages 26-27)

  • Narratives limited to pages indicated
  • Pages must be numbered
  • Use the indicative mood (will, shall, etc.) in narratives so

that proposals can be easily converted to contract form

  • The Proposal Checklist lists all narratives, attachments

and certifications that must be included

  • Answers should be concise
  • Clearly identify the service(s) to be provided

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Narratives (RFP pages 27-28)

Narrative 1: Experience and Demonstrated Ability (8 pages)

  • Summarize

your

  • rganization's

qualifications to successfully provide Tenant Relocation Assistance Services.

  • State your philosophy and approach to housing referral

and tenant relocation, in addition to your competitive strengths as they relate to this RFP.

  • Identify specific individuals who will be working on the
  • project. Include team member biographies, client

references, and a description of sub-contractors.

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Narratives and Exhibits (cont.) (RFP pages 27-28)

Narrative 1: Experience and Demonstrated Ability (8 pages)

  • Describe up to three projects or campaigns managed or

created by your organization that indicate a capacity to advance the goals of this RFP.

  • Include letters of recommendation from public service
  • rganizations that your organization has successfully

worked with in the past.

  • Please disclose if your organization, or any partners or

subcontractors, have been terminated from a project during the past two years.

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Narratives and Exhibits (cont.) (RFP pages 27-28)

Narrative 2: Program Strategies, Procedures, and Resources (8 pages)

  • Describe the strategies and procedures your organization

intends to propose for assessing displaced tenants’ housing needs, and for providing housing referral and relocation services that meet each tenants’ criteria.

  • Describe the various printed and presentation-style

materials you intend to produce, and explain how each is suitable for the services required by this RFP.

  • If applicable, describe the various available resources

and/or networks that will maximize the effectiveness of the tenant relocation assistance services program.

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Narratives and Exhibits (cont.) (RFP pages 27-28)

Narrative 3: Understanding the Goals & Objectives of Tenant Relocation Assistance Program, RSO & LAMC Sections (4 pages)

  • Explain why the Tenant Relocation Assistance Program

was created and what are the goals and objectives of the program.

  • Explain the determination categories, noting related

LAMC sections, describe the related factors used to determine the relocation assistance fees due to tenants and the current relocation assistance amounts. Are there any exceptions to the determination factors? If so, please explain.

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Proposal Checklist (Attachment 1) (RFP pages 29)

  • Serves as the Table of Contents for your proposal and as

a guide for all documents, which must be submitted with your proposal.

  • Lists all narratives, attachments, exhibits and certifications

(if applicable) that must be included as part of the proposal.

  • Indicate in the page number column where the

information can be found in your proposal.

  • Insert the attachments where they are indicated on the

Proposal Checklist.

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QUESTIONS & ANSWERS

Tenant Relocation Assistance Services

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Questions & Answers

  • Questions and answers from today’s Proposers’

Conference will be posted on the LABAVN website.

Thank you!

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