Tech Check Upon entry into the room, please MUTE your audio and start ● your video Welcome! For clarity, please make sure your name and pronouns ● are how you wish to be addressed. Right click on your name and update anything there. We will be using the following tech features: ● *breakout rooms *chat & reactions (located on your Zoom toolbar below )
Coaching Skills: Part Two Steve Lew , Lupe Poblano facilitators Berty Arreguin zoom host
Today’s Agenda and Objectives Agenda • Ground in the coaching mindset • Learn two key coaching skills (Listening & Inquiry) • Session ends 11:00, Lupe and Steve will be available till 11:30 • Please email BertyA@compasspoint.org if you do not want to be listed on a roster that we will share with participants. 3
Community Agreements ✔ Acknowledge you were raised with biases and that you are on a journey to liberate your heart and mind ✔ Observe confidentiality (lessons belong to the listener, stories to the story-teller) ✔ Offer hope and empathy, but leave advice giving unless guidance/information was explicitly requested 4
Coaching Principle The person and community closest to the challenge, also has the solution to the challenge. 5
What Gets us Stuck on a Challenge? ❖ Assumptions ❖ Beliefs ❖ Internalized Oppression ❖ Balancing Needs and Values ❖ Relationships and Choices 6
What is Coaching? ❖ Process to make more conscious decisions ❖ Acknowledging Needs, Values, Emotions ❖ Identifying Core Problems ❖ Surfacing Solutions ❖ Next Steps ❖ Accountability 7
When NOT to Coach ❖ New to a task ❖ To answer contextual, historical, or logistical information ❖ When there is a known, concrete solution ❖ When you are not in a space to coach that person 8
The Model 9
Believing in Others 10
Empty vessel? 11
Believing in others Acorn? 12
Managing Needs • Aligning Needs • Being in choice with emotions 13
Exercise: Engaged Listening Speaker : After reading The Characteristics of White Supremacy Culture, where are you on your own journey to liberate your heart and mind? Coach : Practice listening at the deepest level (engaged listening) Say nothing! Be silent but engaged. 14
Listening Debrief (space to write on page 6) • What was it like to listen silently and engaged? • What is it like to be listened to in such a manner? • What will you need to do to improve your quality of listening to impact those you listen to? • Whom do you tend to listen to and whom do you tend not to listen to? • What do you need to do to listen better while on a video call? 15
Inquiry 16
90% 9% 1% OPEN CLOSED WHY What … .. Is … Why … How … .. Can … Why … Who … .. Did … Why … When … .. Will … Why Where … . Have … O/C Split Which … .. 17
Exercise: Try Out Open Ended Questions... Speaker : Share your current mood... “I’m feeling stuck about…” “I’m tired of… ” “I’m curious about… “I’m feeling energized about… ” Coach : Use open-ended questions to help draw the story out of the speaker. - Who? - Where? - When? - What? - How? 18
Questions to Clarify ❖ What is important to you about this? ❖ What is your role in this situation? ❖ Where do you feel stuck? ❖ What’s at the heart of this matter? ❖ Where are those strong feelings coming from? 19
Questions to Move Someone to Action ❖ Have you experienced anything like this before? What did you do? ❖ What talents or strengths can you call upon to tackle this? ❖ Who are your allies? ❖ What resources are available to you? ❖ What can you realistically do by [date, other time frame]? 20
Watch Outs! ❖ No advice in the form of a question: “what if you … ” or “have you tried … ” or “what do you think about … ” ❖ Limit your contextual and detailed historical questions ❖ Short and simple questions are best ❖ Let a question go if it doesn’t land ❖ Silence is okay ❖ Interruptions are okay! 21
Wrap up & What's Next? • Resources will be emailed after workshop • July 21st: Feedback • July 29th: Review, Integration, and Evaluation • Practice Listening & Inquiry! • Please email BertyA@compasspoint.org if you do not want to be listed on a roster that we will share with participants. Lupe & Steve will be on zoom until 11:30. 22
Recommend
More recommend
