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Take Charge of Your Business Mix! Whats the problem? BACKGROUND - PowerPoint PPT Presentation

Take Charge of Your Business Mix! Whats the problem? BACKGROUND Whats the problem? BACKGROUND Whats the problem? BACKGROUND There is a solution BACKGROUND How did we get here? BACKGROUND Retail and transportation BACKGROUND


  1. Take Charge of Your Business Mix!

  2. What’s the problem? BACKGROUND

  3. What’s the problem? BACKGROUND

  4. What’s the problem? BACKGROUND

  5. There is a solution… BACKGROUND

  6. How did we get here? BACKGROUND

  7. Retail and transportation BACKGROUND

  8. Retail and transportation BACKGROUND

  9. Retail, marketing & media BACKGROUND

  10. Retail, marketing & media BACKGROUND

  11. SITING ELEMENTS Demand

  12. SITING ELEMENTS Trade Area

  13. Tenant (retailer) goals SITING ELEMENTS • Mall, strip center, or CBD site • Minimum on-site parking • Minimum square footage • Minimum frontage • Preferred co-tenants • Minimum household income • Minimum population density • Minimum traffic counts • Minimum pedestrian counts • Presence of a target population And other things …

  14. Landlord goals SITING ELEMENTS • Collect rent demanded (or meet sale price) • “Triple net” rent, so taxes and utilities are paid directly by tenant • Avoid obligation of improvements • Limit uses of the building (often: no food)

  15. Downtown Manager’s goals SITING ELEMENTS • Create an optimal retail mix • Fill existing vacancies; avoid future ones • Have all stores follow common business hours • Have evening business hours • Appealing storefronts; harmonious design • Harmonious, effective signage • Support for maintenance of common areas • Collaborative marketing • Collaborative events to attract visitors And other things …

  16. START RECRUITING! Break

  17. Grow relationships STEP ONE

  18. What does your district want to be? STEP TWO

  19. Know thyself STEP THREE

  20. Take inventory STEP THREE Retail category Owner Goods Svs Rest VACANT NOT RETAIL Business/ Name # Street City Zip Contact Name Notes SF Rent/yr Rent/SF Occupied 1 FS restaurant Trout & Troll Restaurant 172Lackawanna Dr Stanhope 07874 Brad Boyle Boyle rents this, but 4,000 owns and operates Salt Restaurant 109 Rte 206. 1 Auto service-window Window Genie 7Netcong Ave Sparta 07871 Steve Sarafin, Prrop owner: 1,200 x N/A N/A tinting Steven Gray, NETCONG AVENUE ASSOCIATES, L.L.C. 1 Attraction- Panther Lake Camping Resort 6Panther Lake Road Andover 07821 Prop owner: N/A x N/A N/A Campground PANTHER LAKE CAMPING RESORT, INC 1 Gas station + Exxon Gas & Convenience 1Route 206 Stanhope 07874 Dalip Gill - OwnerProp wner: CHINAB 1,250 x N/A N/A convenience CORP 1 Veterinarian Byram Animal Hospital 8Route 206 Stanhope 07874 Dr. Cruz & Dr. RELOCATION 1,400 Abdul-chani needed: bldg to be demo'd after CVS departure in 2016. 1 1 Custom embroidery, U Name It 8Route 206 Stanhope 07874 Charlene Malley RELOCATION 1,400 engraving needed: bldg to be demo'd after CVS departure in 2016. 1 Drycleaner Acorn Plaza Cleaners 8Route 206 Stanhope 07874 RELOCATION 1,400 needed: bldg to be demo'd after CVS departure in 2016. 1 Nail salon C C Nails, 8Route 206 Stanhope 07874 RELOCATION 1,400 needed: bldg to be demo'd after CVS departure in 2016. 1 Pharmacy CVS 8Route 206 Stanhope 07874 Ben D'Urso Re-locating to new 10,000 x N/A N/A development site opposite Shop Rite; this bldg will be demo'd in 2016 1 Hair salon Guys and Dolls Hair Stylists 8Route 206 Stanhope 07874 Fred Schlesinger RELOCATION 1,400 & Barry Feldman needed: bldg to be demo'd after CVS departure in 2016. 1 Professional- Center for Humanistic Change 12Route 206 Stanhope 5,000 on 2 x N/A N/A counseling floors 1 Ice cream parlor Cones by Design 12Route 206 Stanhope Feature: drive-thru 1,000 x N/A N/A window. This retail operated by Center for Humanistic Change. 1 Consignment store Re-Designs Thrift Shoppe 12Route 206 Stanhope Marianne NechayThis retail operated 1,000 x N/A N/A by Center for Humanistic Change. 1 Professional-medical Byram Medical (Doctor Office) 13Route 206 Stanhope 07874 Dr. Stephanie 1,200 Mitsos 1 Jeweler Jewelry Exchange/Byram Jewel 13Route 206 Stanhope 07874 Earl Schick Has non-conforming 1,200 business sign. 1 Nail salon Blue Grass Nails 13Route 206 Stanhope 07874 David Nguyen 1,200 1 Bagel shop; deli Classic Bagel 13Route 206 Stanhope 07874 Tony Reis Prop owner: APEP, 1,200 INC 1 Laundromat Byram Laundromat 13Route 206 Stanhope 07874 Tony Reis Prop owner: APEP, 1,200 INC

  21. Try to cut the red tape STEP FOUR

  22. Try to cut the STEP FOUR red tape

  23. Be proactive with the media STEP FIVE

  24. Be the go-to source STEP SIX

  25. REVITALIZE YOURSELF! Lunch Break

  26. Get market data STEP SEVEN

  27. Some things aren’t coming back STEP SEVEN

  28. Some things aren’t coming back STEP SEVEN

  29. Demographics STEP SEVEN

  30. Supply and demand STEP SEVEN

  31. Psychographics STEP SEVEN

  32. Build a list STEP EIGHT

  33. Build a national list… STEP EIGHT

  34. … or a distinctive list STEP EIGHT

  35. Accentuate the positive STEP NINE The Panasonic HQ in downtown Newark hosts about 1,250 employees, who generate an average if $129/week/person in local purchases. That totals over $8.3 million in local sales for retail goods and services/year. Source: ICSC Report “Office Worker Spending in a Digital Age” by Niemira and Connolly, 2012

  36. Create marketing materials STEP TEN

  37. Get the word out STEP ELEVEN

  38. Get your brokers involved STEP TWELVE

  39. STEP THIRTEEN Host tours

  40. Facilitate negotiations STEP FOURTEEN

  41. Celebrate success! STEP FIFTEEN

  42. STEP FIFTEEN Repeat!

  43. Jersey City, NJ CASE HISTORY

  44. Glassboro, NJ CASE HISTORY

  45. South Orange, NJ CASE HISTORY

  46. Small Business Services, NYC CASE HISTORY

  47. Questions? WRAP-UP

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