Sutton CCG Patient Reference Group PRG Timeline and Highlights 2014 - - PowerPoint PPT Presentation

Celebrating 5 years of the Sutton CCG Patient Reference Group

PRG Timeline and Highlights

2014 – 2015 – 2016 – 2017 – 2018 - 2019

HWS Commissioned to support and develop PRG Group becomes fully Patient led Group designs its own logo to create identity Group visits NHS 111 Call Centre –patient views feed into commissioning

• f new service

2 training workshops for PRG members ToR agreed 1st Commission ing workshop collating patient feedback gathered from 21+ practices PRG members attend and contribute to SWL5yr Commissioning Strategy event Chairing skills training for PRG and PPG Chairs PRG project, with PPGs, to review practice website content Programme of presentations from VSOs commissioned by SCCG PRG members attend ' Improving Health care Together ev ents ½ day workshop

• n 'Understanding

the Local Healthcare Landscape' Register of interests introduced PRG members contribute at Primary Care strategy event Patient Network News introduced- info between meetings Dementia Friends Awareness training for members PRG informed about SCCG Primary Care Strategy Target reached 92%

• f PPGs

represented

• n the PRG

Some PRG members also become practice health champions Patient Online Training from NHS England 5 year celebration The future? "Everything you need to know about Primary Care Contracting in 20 minutes."

Agenda items have included;

Provision of Domiciliary anti coagulation service Medicines Optimization Sutton IDCR Sustainability and Transformation Plan Co commissioning in Primary Care NHS 111 The Better Care Fund Sutton Health and Care Sutton Uplift SCCG Primary Care Strategy Help Yourself to Health Improving Healthcare Together Extended hours service Mental Health ‘Inpatient Bed consultation’ Connecting Your Care Primary Care Contracting Patient Online Admiral Nurses Social Prescribing Winter flu messages Falls Clinics

Patient Reference Group 6 meetings a year Meeting its remit

• Patient input into the provision, monitoring and commissioning of local services
• Patients are able to raise issues about local services with the SCCG
• Patients are kept abreast, by the SCCG, of its priorities, business planning and commissioning timetables
• The CCG is able to consult patients about specific current and future developments and policies, including the commissioning and

quality of local services

• Patients are provided with timely requests to assist the SCCG, to allow for wider consultation through Patient Participation Groups

(PPGs)

What people have said about the Patient Reference Group

“It was a pleasure to come to the PRG” There is lots of things happening in the Mental Health world some being very positive so lots to update the PRG in future” Adrian

• Davey. SCCG

“thank yo u H ealthw atch fo r running thes e m eetings s

• w

ell” -C R , H ead o f P rim ary C are C

• m

m is s io ning S utto n C C G “thanks again to the P atient R eference G ro up fo r a lively dis cus s io n o n the pro ject areas w e rais

• ed. They have

given us s

• m

e further as pects to co ns ider w ithin thes e w

• rks

tream s .” B is iA iyeles

• S

ervice R edes ign Interim P ro ject M anager S C C G “Thanks for having me at the PRG G yesterd sterday ay – sorry ry I over- ran, , howev wever, er, the e comme ments nts and feed edbac back k were re really ly helpful” Sarah Taylor” Head

• f Medi

dicine cines s Optimisatio imisation n (Chief ief Pharma rmacist cist ) SCCG PRG officer elections “Once again I do hope that candidates will come forward and I look forward to working with them once elected” Dr Brendan Hudson “SGPS will love to attend your meetings regularly this year to update you all on

• ur programmes.” Cynthia Abankwa

“I'd be delighted to present on our Home From Hospital Service.” Nicola Upton CEO Age UK

“A big thank you for yesterdays meeting, it was absolutely

• fantastic. We sincerely

appreciate all the positive comments from everyone and the willingness to help spread the top ten tips for GP’s further.”

Funmi Advocacy for All on behalf of Speak Up Sutton

“thank you by the way for arranging the enlightening talk by Lou Naidu” PRG member EP

Patient Reference Group Review 2019 member feedback

43 nominated practice representatives Representing 20 of Suttons 23 GP practices

To all our PRG volunteer representatives and their Patient Groups