Surviving Mergers A Guide for Healthcare HR Elliot Clark Bonnie - - PowerPoint PPT Presentation

#HealthcareWorkforceWebinar

Surviving Mergers

A Guide for Healthcare HR

Regional Vice President Human Resources Ascension

Keith Minnis Bonnie Britton

Vice President National Accounts AMN Healthcare CEO SharedXpertise & HRO Today

Elliot Clark

#HealthcareWorkforceWebinar

1

#HealthcareWorkforceWebinar

Recording will be distributed via email afterwards Q&A at the end, but feel free to submit questions throughout the presentation via the questions box on the sidebar Tweet using hashtag #HealthcareWorkforceWebinar

Stay Engaged!

#HealthcareWorkforceWebinar

2

#HealthcareWorkforceWebinar

Anatomy of a Merger

• A. Somebody is always buying Somebody
• B. There is always a Buyer and a Seller
• C. There are many complex issues to resolve,

including the potential for political conflicts between the legacy teams

• D. These issues and conflicts can distract

from the daily execution of Staffing

3

#HealthcareWorkforceWebinar

Have you ever been a part of a M&A during your professional career?

Polling Question

4

#HealthcareWorkforceWebinar

Consolidation can Make Workforce Problems Worse

Merger of two companies with existing workforce problems can mean double the problem. Mergers must integrate divergent cultures, standards, procedures, practices, training, values.

5

#HealthcareWorkforceWebinar

Is a Merger On The Horizon

#HealthcareWorkforceWebinar

• The healthcare sector contributed

58% of the year's combined 1,307 M&A deals

• 63% of healthcare organizations

surveyed planned to be the buyers in a M&A transaction.

• 54% of working professionals feel

uneasy when their organization is considering a M&A.

• 47% of organizations surveyed

considered using a Managed Service Provider during a M&A transaction.

*Percentages supported by recent industry consolidation survey performed by KPMG and Becker's Hospital Review.

6

#HealthcareWorkforceWebinar

The Psychology of a Merger

• Decisions must be made on which legacy team elements will remain
• This can cause anxiety among the staff
• Distractions can lead to failures in execution

7

#HealthcareWorkforceWebinar

The Path Forward

8

Managing the Merger Syndrome Managing Culture Clash Managing the Transition

#HealthcareWorkforceWebinar

Designing For The Future

Partnering with a Managed Service Provider

9

#HealthcareWorkforceWebinar

• Frequently, there are best practices to be extracted from both

legacy teams

• Tools, Technology, etc.
• Third Parties have an “unbiased” perspective
• Third parties service developers will not be distracted by

internal policies

Benefits of a Third Party Perspective

10

#HealthcareWorkforceWebinar

Workforce solutions partners with advanced technological tools:

• Technology-enabled MSP & VMS
• 21st century talent sourcing
• Predictive labor analytics
• Coding & HIM
• Revenue cycle solutions
• Cloud-based credentialing

Workforce Expertise Found Outside Health Systems

#HealthcareWorkforceWebinar

11

#HealthcareWorkforceWebinar

Labor Economies of Scale Don’t Apply in Healthcare Consolidation

#HealthcareWorkforceWebinar

Clinical workforces are stretched very thin due to high demand & shortages Mergers won’t affect long-range drivers of demand and shortages

12

#HealthcareWorkforceWebinar

 Strategic workforce planning and sourcing  Management of core and contingent staff  Recruitment, placement and credentialing  Scheduling and staffing  Standardization of best practices  Leadership succession planning  Coding and health information management  Mid-revenue cycle management

Workforce Issues During and After Consolidation

Workforce Challenges to Address:

13

#HealthcareWorkforceWebinar

 Managing the Merger Syndrome  Managing the Culture Clash  Focus on performance, not politics  Managing the Transition  Rely on partners to drive consensus and

• pportunities to maximize revenue

(particularly acute care)

Surviving a Merger

14

#HealthcareWorkforceWebinar

Q&A

#HealthcareWorkforceWebinar

15

#HealthcareWorkforceWebinar

Download the whitepaper:

http://bit.ly/AMNWhitepaper

CEO SharedXpertise & HRO Today

Elliot Clark

@HROToday

#HealthcareWorkforceWebinar

Regional Vice President, Human Resources Ascension

Keith Minnis

Vice President, National Accounts AMN Healthcare

Bonnie Britton

http://bit.ly/KeithMi nnis @AMNHealthcare

16