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Subject Representation and Access Subject Analysis and Access (SAA) - - PowerPoint PPT Presentation

Multicultural Issues and Awareness in Subject Representation and Access Subject Analysis and Access (SAA) Section Presenters: Andreas Oskar Kempf, National Library of Economics, Germany Athena Salaba, Kent State University, USA Session 155:


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Multicultural Issues and Awareness in Subject Representation and Access

Subject Analysis and Access (SAA) Section Presenters: Andreas Oskar Kempf, National Library of Economics, Germany Athena Salaba, Kent State University, USA

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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IFLA Subject Analysis and Access

Section mission statement: “We focus on methods of providing subject access to documents

  • f all kinds in libraries and information services of all types.”

https://www.ifla.org/about-the-subject-analysis-and-access-section

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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Subject access in context

  • Knowledge organization is about describing, representing, filing and organizing documents

and document representations as well as subjects and concepts both by humans and by computer programs (Hjørland 2008)

  • Content indexing – methods
  • Standardized vocabularies (knowledge organization systems, documentary langauges)

– represent knowledge – represent the content of information resources – facilitate subject access by users

  • Focus on multicultural and multilingual aspects

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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Dealing with language...

  • Something can be expressed

in many different ways

  • A word can have different

meanings

  • Language is culturally

grounded

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

https://lccn.loc.gov/sh85088352

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Dealing with language...

  • Something can be expressed

in many different ways

  • A word can have different

meanings

  • Language is culturally

grounded

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece https://en.wikipedia.org/wiki/Globalization

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Dealing with language...

  • Something can be expressed

in many different ways

  • A word can have different

meanings

  • Language is culturally

grounded

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece https://icd.who.int/browse10/2016/en#F64.9

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Controlled vocabularies: benefits and challenges in multicultural and multilingual environments

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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Controlled vocabularies: Scenarios of mapping benefiting the user

  • Enhancing the search scope –

by providing multilingual subject access on the basis of mapping different indexing schemes (LCSH, RAMEAU, GND)

  • Enabling meta searches
  • (Re)using third party metadata

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece http://d-nb.info/gnd/4214151-5

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Controlled vocabularies: Scenarios of mapping benefiting the user

  • Enhancing the search scope –

by providing multilingual subject access on the basis of mapping different indexing schemes (LCSH, RAMEAU, GND)

  • Enabling meta searches
  • (Re)using third party metadata

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece Voß / Jahns 2018

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Controlled vocabularies: Scenarios of mapping benefiting the user

  • Enhancing the search scope –

by providing multilingual subject access on the basis of mapping different indexing schemes (LCSH, RAMEAU, GND)

  • Enabling meta searches
  • (Re)using external metadata

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece Voß / Jahns 2018

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  • Individual vocabularies:

– Biased, ethical treatment – Marginalization (Mai, 2016) – Terminology – Power to Name (Olson,

2002)

– Neutrality – a cover for bias?

  • Across vocabularies:

– Domain differences – Terminological differences – Mappings

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

Source: http://wordvis.com/

Controlled vocabularies: Cultural

Health - treatments

  • Conventional - Western
  • Unconventional or alternative – Asian,

African, etc.

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Resource description for subject access

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

  • Culturally-driven misinterpretation, misrepresentation bias
  • Applying biased KOS tools

American Holocaust: Columbus and the Conquest of the New World by David E. Stannard “A book about the “genocide of Native Americans”

““the most massive act of genocide in the history of the

world”

Source: M. Dudley’s A Library Matter of Genocide, https://decolonizedlibrarian.wordpress.com/

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Intercultural awareness of KO professionals

Intercultural competence: The ability to recognize the significance of culture in one’s own life and in the

lives of others and to come to know and respect diverse cultural backgrounds and characteristics through interaction with individuals from diverse linguistic, culture, and socioeconomic groups; and to fully integrate the culture of diverse groups into services, work, and institutions in order to enhance the lives of both those being served by the library profession and those engaged in service.”

(Overall, 2009, p. 189)

  • Studies of cultural/intercultural awareness and competency in public services
  • The role of intercultural competence in the work of knowledge organization

professionals (Salaba, 2018)

  • What education, experiences, training increase intercultural awareness
  • How do information professionals become interculturally competent?
  • Competency standards (ACRL, 2012)

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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User perspectives and interactions

  • User interactions with vocabulary information
  • User interactions with resource representations
  • User terminology, perceptions, and interpretation

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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References

  • Hjørland, Birger. 2008. "What is Knowledge Organization (KO)?" Knowledge Organization 35, nos 2/3: 86-101.
  • Zeng, Marcia Lei. 2019. “Interoperability”. Knowledge Organization 46, no. 2: 122-146. Also available in Hjørland, Birger and Gnoli, Claudio
  • eds. ISKO Encyclopedia of Knowledge Organization, http://www.isko.org/cyclo/interoperability
  • Olson, Hope A. 2002. The power to name: locating the limits of subject representation in libraries. Dordrecht, The Netherlands: Kluwer

Academic.

  • Overall, P.M. 2009. Cultural competence: A conceptual framework for library and information science professionals. The Library Quarterly, 79 (2),

175-204.

  • Mai, Jens-Erik. 2016. Marginalization and Exclusion: Unraveling Systemic Bias in Classification. Knowledge Organization, 43(5), 324-330.
  • Association of College and Research Libraries. (2012). Diversity Standards: Cultural Competencies for Academic Libraries 2012. Association of

College and Research Libraries, American Library Association. Retrieved from http://www.ala.org/acrl/standards/diversity.

  • Salaba, Athena. 2018. Intercultural competence in knowledge representation. 2018 ALA Annual Conference, CaMMS Forum, New Orleans, LA,

June 21–26, 2018. (Keynote to the CaMMS Forum, a featured event)

  • Voß, Jakob; Jahns, Yvonne. 2018. GND gemappt. Coli-conc, GNDmul und mehr. GNDCon 2018, Frankfurt, December 03.-04, 2018.

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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Question for discussion

How do we allow users the flexibility for multicultural and multilingual subject access to information, avoiding cultural and linguistic biases?

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece

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Opportunities

  • Vocabulary creation (representing knowledge)

– Multicultural – Multilingual

  • Subject analysis and access (representing resource content)
  • Integration of technologies and platforms such as Wikidata
  • User experience – multicultural and multilingual solutions

Session 155: Library Services for a Multicultural World With Special Consideration to the Many Languages Involved – Division III IFLA WLIC 2019, 27th August, Athens, Greece