Streamlining the Development of Priority Product Profiles Green - - PowerPoint PPT Presentation

streamlining the development of priority product profiles
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Streamlining the Development of Priority Product Profiles Green - - PowerPoint PPT Presentation

Streamlining the Development of Priority Product Profiles Green Belt: Simona Balan Project Champion: Andr Algazi Executive Sponsor: Meredith Williams Team: Daphne Molin, Christine Papagni, Diana Phelps, Minoo Safai- Amini, Vivek Mathrani, Lynn


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Department of Toxic Substances Control

Cal/EPA

Streamlining the Development of Priority Product Profiles

Green Belt: Simona Balan Project Champion: André Algazi Executive Sponsor: Meredith Williams

Team: Daphne Molin, Christine Papagni, Diana Phelps, Minoo Safai- Amini, Vivek Mathrani, Lynn Goldman

August 9, 2017

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Build Capacity Lead the Way Execute

SCP Program Pillars

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Steelhead behaviors

  • SharePoint
  • Internal communication
  • Don’t reinvent the wheel
  • Public meetings best practices
  • Documenting processes
  • Project management roadmap
  • Chemical Product Evaluation Team (CPET) toolkit
  • Workflow analyses for CalSAFER
  • Petition process workflow analysis & checklist
  • Lessons learned meetings after major milestones

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The SCP process

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Clothing Beauty, Personal Care, and Hygiene Products

2015 – 2017 Priority Product Work Plan

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Building Products Cleaning Products Fishing and Angling Equipment Office Machinery

(Consumable Products)

Household/ Office Furniture & Furnishings

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Chemical – Product Evaluation Team (CPET)

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  • ~15 technical staff who:
  • Research chemicals and products
  • Identify potential Priority Products
  • Engage with the public
  • Develop Priority Product Profiles
  • Led by André Algazi
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A continuous improvement culture

  • “Lessons Learned” meetings
  • Lean Six Sigma Green Belt project via GO-Biz
  • Objective: complete 95% of Priority Product Profiles in 1 yr
  • Baseline: unknown, likely 3 to 3.5 yr
  • Primary metric: time to finalize Priority Product Profiles
  • Secondary metrics: quality and cost

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Key Lean Six Sigma principles

  • Eliminate waste
  • Break down siloes
  • Simplify and mistake proof the process
  • Build decision-making into the process
  • Standardize the work
  • Develop a flexible workforce
  • Use single-piece flow (vs. batches)
  • Strive for good communication
  • Use feedback from data to continue improving

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  • 4 phases
  • 83 steps
  • 14 VA steps
  • 2 regulatory

requirements

  • 14 decision-

making steps

Phase 1 (Chemical Scoping) Phase 2 (Product Scoping) Phase 3 (Stakeholder Engagement) Phase 4/5 (Deeper Research and Profile Writing) Divide staff into teams by Work Plan product category Compile and evaluate tools with information towards each Policy Priority Identify which chemicals relate to each policy priority within each product category Update management Scope chemicals Present to CPET and management Create matrix of
  • ptions for Phase
2 ("Mardi Gras" Matrix) Develop a research approach / workplan Create chemical Scoping Team Findings Matrix Phase 1 Write up chemical scoping approach summary Management deliberates Management deliberates Develop team assignments for Phase 2 Scope products Present to CPET and management Fill out Other Regulatory Programs Template Create Product Scoping Team Findings Matrix for Phase 2 Generate and develop topics for Phase 3 Create matrix of topics for Phase 3 Management deliberates Create one pagers for each proposed workshop topic Create workshop format options Project managers prepare project management docs for Phase 3 Create communications materials Organize Risk Communication Class to train staff (August) Create Public Background Documents Create ISR Brief management
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Assemble stakeholders list Revise Public Background Document Perform internal team review Perform legal review Perform language review Perform final management review Perform peer review Format document Perform final language review Create presentation for megawebinar Edit graphics Do ~ 4 dry runs Prepare all documents in CalSAFER Create stakeholders surveys Shorten and finalize ISR Update the stakeholders list Start workshop advertizing Assess staff's time availability and expertize Hold workshop Do 3-4 dry runs Write short issue memo to get stakeholder engagement Address workshop logists (room, AV, food, survey, etc.) Develop workshop presentation Review and analyze stakeholder input Develep recommendations for Phase 4 Hold smaller meetings requested post- workshop

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Initial process map

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Which work phase took longest?

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# of days 304 212 149 Phase Chemical Scoping Public Engagement Product Scoping 700 600 500 400 300 200 100 100 80 60 40 20

Duration [days] Percent

Process Map Time Analysis (Pareto Chart)

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Which work step(s) took longest?

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Which decisions took longest?

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4 work days remain

  • ut of one year
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Our challenges in decision-making

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  • Uniqueness and complexity of our regs
  • Diversity of factors to be considered
  • Regulatory framework vs. traditional expertise
  • Varied understanding of the regs
  • Misalignment of priorities
  • Balance of science and policy
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Critical x’s (root causes of problems)

  • Internal communication and decision-making
  • External communication
  • Research approach
  • Toolkit

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Improvements to internal communication and decision-making

  • Align management-staff expectations and set

boundaries for research at process start

  • Be transparent about executive decisions
  • Track decision-making time

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Improvements to external communication

  • Solicit chemical-product nominations prior to scoping
  • Reach out to trade associations upfront
  • Draft stakeholders list and engage stakeholders early

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Improvements to research approach

  • Ensure chemicals of emerging concern are included
  • Combine chemical and product scoping phases
  • Update scoping guidance
  • Develop guidance for dealing with data gaps
  • Schedule workshops at process start
  • Perform peer review sooner and streamline QA/QC

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Improvements to toolkit

  • Update and expand the “CPET Manual”
  • Streamline the scoping templates
  • Eliminate the Internal Summary Report
  • Improve reference and document organizing
  • Hold regular trainings

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Phase 1 (Chemical Scoping) Phase 2 (Product Scoping) Divide staff into teams by Work Plan product category Compile and evaluate tools with information towards each Policy Priority Identify which chemicals relate to each policy priority within each product category Update management Scope chemicals Present to CPET and management Create matrix of

  • ptions for Phase

2 ("Mardi Gras" Matrix) Develop a research approach / workplan Create chemical Scoping Team Findings Matrix Phase 1 Write up chemical scoping approach summary Management deliberates Management deliberates Develop team assignments for Phase 2 Scope products Present to CPET and management Fill out Other Regulatory Programs Template Create Product Scoping Team Findings Matrix for Phase 2 Generate and develop topics for Phase 3 Create matrix of topics for Phase 3 Management deliberates Create one pagers for each proposed workshop topic Project managers prepare project management docs for Phase 3 Assess staff's time availability and expertize Management approves

Initial process map – Scoping

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New process map - Scoping

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Initial process map – Public engagement

Phase 3 (Stakeholder Engagement) Create workshop format options Create communications materials Organize Risk Communication Class to train staff (August) Create Public Background Documents Create ISR Brief management

  • n draft docs

Assemble stakeholders list Revise Public Background Document Perform internal team review Perform legal review Perform language review Perform final management review Perform peer review Format document Perform final language review Create presentation for megawebinar Edit graphics Do ~ 4 dry runs Prepare all documents in CalSAFER Create stakeholders surveys Shorten and finalize ISR Update the stakeholders list Start workshop advertizing Hold workshop Do 3-4 dry runs Write short issue memo to get stakeholder engagement Address workshop logists (room, AV, food, survey, etc.) Develop workshop presentation Review and analyze stakeholder input Develep recommendations for Phase 4 Hold smaller meetings requested post- workshop Brief management Kick off Meeting for Phase 3 Create graphics for Public Background Doc Give webinar and start info gathering via CalSAFER Develop workshop agenda and get speakers Get management approval

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New process map – Public engagement

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Initial process map – Profile writing

Phase 4/5 (Deeper Research and Profile Writing) Start Phase 4 Reseearch Develep briefing documents for Phase 4 Management deliberates Write Priority Product Profile Prepare for Public Workshop (see steps in Phase 3) Post Profile on CalSAFER for Public review Revise Profile Send Profile for ESPR Do internal Review of PP Profile (see steps in Phase 3) Do QA/QC of Priority Product Profile Do QA/QC of Priority Product Profile Get management approval Public Workshop Get management approval Analyze ESPR feedback Do QA/QC of Priority Product Profile Get management approval Review and analyze stakeholder input Create briefing documents and recommendations Management deliberates Create briefing documents and recommendations Management deliberates

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New process map – Profile writing

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Phase Current Duration Target Duration Scoping 453 days (~15 months) 120 days (4 months) Public engagement ~260 days (~9 months) 120 days (4 months) Profile writing ~600 days (~20 months) 300 days (10 months) TOTAL ~3.5 years 1.5 years (1 year for program work)

New capability analysis

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“Do. Or do not. There is no try.”

  • Implement improvements in next Work Plan period
  • Communicate new expectations and train staff
  • Update the instructions to teams
  • Solicit feedback, adjust as needed
  • Keep record of actual time spent:
  • Scoping
  • Preparing for workshops
  • Writing technical documents
  • Decision-making

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Benefits across the program

  • Improved work satisfaction and ownership
  • More effective and efficient use of resources
  • Greater flexibility
  • Inspiration to:
  • Be waste-conscious
  • Break down siloes
  • Go lean

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Thank you!

Contact: Simona Balan

  • 916-327-7586
  • simona.balan@dtsc.ca.gov

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