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Strategic management tools and governance structures in urban water - - PowerPoint PPT Presentation

Strategic management tools and governance structures in urban water services a research proposal for Mexico Urban waters: Resource or Risk? WWW YES 2008 13-16 May 2008. Crteil France Ricardo SANDOVAL MINERO 1 Michel NAKHLA 2 (1)


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Strategic management tools and governance structures in urban water services – a research proposal for Mexico

Urban waters: Resource or Risk? WWW YES 2008 13-16 May 2008. Créteil – France

Ricardo SANDOVAL MINERO 1 Michel NAKHLA 2

(1) Thésard, (2) Directeur de Recherches. Centre de Gestion Scientifique Ecole Nationale Supérieure des Mines de Paris

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WWW YES 2008 Ricardo SANDOVAL

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Plan

Stakes and challenges urban centers

and population

Concepts, theory, tracks: urban water,

institutions, transactions, cognition, management tools and governance

Proposed methodology Expected results and discussion

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WWW YES 2008 Ricardo SANDOVAL

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Background and context

Federal Government 31 States Federal District (Mexico City) 2438 Municipalities National Water Commission

State Water Commissions Water boards / operators Basin Organizations

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WWW YES 2008 Ricardo SANDOVAL

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Stakes and challenges

urban centers and population

> 1'000,000 inhab. 11 14.3 100,000 - 1'000,000 112 34.6 15,000 - 100,000 427 13.9 2500 - 15,000 2640 13.7 Number of cities Percentage of total population

[INEGI, 2005]

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Stakes and challenges

good news, bad news…

95% coverage of

water supply and sewerage in Mexican cities in spite of growth and urbanization

Water-related

illnesses under control

Strong technical

tradition

Half of surface waters

polluted (COD)

Less than 40% of

wastewater treated; less than 25% BOD removed

Half the population

with discontinuous service

Overall efficiency

under 40%

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Stakes and challenges

institutional environment’s evolution

Ministry for Urban Development and Ecology (1982) National Water Commission (1989) + Basin Councils + Private Participation essays

Environment and Natural Resources Ministry (1988) National Waters Law (1992) Program « APAZU »

“New public management” :

Decentralization + privatization + participation

water quality ecology sustainability

General Direction for the Operation of Water Supply and Sanitation Systems (1971) – Federal Water Supply Committees Ministry for Human Settlements and Public Works (1976) Hydraulic Resources Ministry- General Direction for Water Supply and Sewerage (1948)

Urbanization and simultaneous rural outburst + political plurality (local issues)

urbanization

Centrally controlled from Mexico City

(1948 – 1983)

Decentralization to Municipalities

(1983 – 1989)

Modernization

(1989 – 2006)

irrigation

[Author’s construction inspired in Pineda-Pablos, 2002]

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7 Environment Institutional environment (“rules of the game”)

Concepts, theory, tracks

economic framework

Principal Objectives Perception Mandate

(perception made explicit)

Task

(as perceived by the agent)

Agent

Information asymmetry, non observability, non verifiability, uncertainty

contracting

monitoring incentives penalties audits dispute resolution

Institutional Arrangements

(way of applying the rules)

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AGENT State government PRINCIPAL

Concepts, theory, tracks

urban water, institutions, transactions

Municipal government Water board Water

  • perator

To provide water and sanitation Manage an

  • rganization

By using a set

  • f resources

Under a set of restrictions

Performance and economic regulation

Federal government

Environmental & resource regulation Supervision and law enforcement

Citizens & users

Pay for the services

Budgetary and technical support Public health regulation

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Concepts, theory, tracks

institutional environment

[Author’s construction based on Baietti et al., 2006]

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Concepts, theory, tracks

institutional characterization

[Author’s construction based on Luis-Manso et al., 2005 and Ménard, 2003]

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Concepts, theory, tracks

agency processes and cognition

Nature of task: Kind of mandate Clear Confuse a Simple Complex Simple Complex Initial interaction Precise specification of mandate Vague declaration of mandate. Responsibility limitations. Definition of means. Intermediate interaction State of advancement Intuitive estimates of advancement Precise accounts and reports. Evaluation of committed means. Simplified accounts and reports. Evaluation of committed means. Final interaction Results evaluation Precise accounts and reports. Eventually, construction of results. Simplified accounts and reports. Construction of results. Numerical indicators Advancement. Results. Results. Activity

  • a. Difficult to be made explicit.

Source: adapted from Girin (1995).

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Concepts, theory, tracks

management tools and governance

Strategic dashboards (tableaux de bord) or scorecards “Enlightened scorecard” - guide agent’s behavior in

multi-objective contexts [Jensen, 2001]

Incorporate social and environmental objectives of

sustainable development [Figge et al., 2002]

Incorporate tacit knowledge [Abernethy et al., 2005] Align strategy and operations within water utilities in

Latin America [González et al., 2006]; participation enhancement and organizational learning support

[Reis Ferreira, 2004]

The implementation of an organizational learning

device can contribute to governance improvement within organizations [Bouvier, 2004]

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Concepts, theory, tracks

previous developments

[Ferreira, 2004] [González et al., 2006]

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Proposed methodology

  • bjectives and methods

Institutional

environment evolution since municipal reform (1983)

Analysis of three

instances showing different governance modes or institutional arrangements

Detailed analysis of the

role of cognitive and cultural costs, information and coordination in a selected case

Analytical grid –

institutional environment and arrangements evolution

Intervention research,

implementation of a management tool as a learning device

[Moisdon, 2006]

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Proposed methodology

field analysis

Baja California,

Chihuahua

Public state Coahuila Public + mixed Querétaro Public state + municipal Distrito Federal Public + service

contracts

Quintana Roo Public + concession Morelos Public municipal

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Expected results and discussion

An exploration of cognitive and cultural

aspects of institutional arrangements evolution and endurance in Mexican urban water sector

A detailed exploration of the potential role of

participatory strategic steering management tools

To incorporate sustainable development issues

to long term planning

To improve governance in turbulent

environments

A set of policy recommendations

A proposed governance model for medium-sized

urban population centers

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WWW YES 2008 Ricardo SANDOVAL

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rsandova@hotmail.com ricardo.sandoval_minero@ensmp.fr

thanks merci gracias danke

  • brigado

shokrán todà

Scholarship holder No. 206198