Stephen Foreshew-Cain @s_foreshew_cain Hello Copenhagen - - PowerPoint PPT Presentation

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Stephen Foreshew-Cain @s_foreshew_cain Hello Copenhagen - - PowerPoint PPT Presentation

Jul 02, 2023 136 likes •609 views

Stephen Foreshew-Cain @s_foreshew_cain Hello Copenhagen @s_foreshew_cain @s_foreshew_cain @s_foreshew_cain @s_foreshew_cain #ofthegovernment @s_foreshew_cain Im not of the government. Im of the internet. @s_foreshew_cain 1. Policy

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Stephen Foreshew-Cain @s_foreshew_cain

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Hello Copenhagen

@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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#ofthegovernment

@s_foreshew_cain

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I’m not of the government. I’m of the internet.

@s_foreshew_cain

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  • 1. Policy
  • 2. Process
  • 3. Systems
  • 4. Users
  • 5. Stasis

@s_foreshew_cain

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@s_foreshew_cain

We were created by Francis Maude in response to Martha Lane Fox’s report...

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

It cares about users

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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GDS

Not just fixing websites.

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@s_foreshew_cain

US Digital Service Gobierno Digital, Argentina Digital Transformation Office, Australia Government Information Services, New Zealand Government Digital Service

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@s_foreshew_cain

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Show don’t tell

@s_foreshew_cain

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  • 1. Policy
  • 2. Process
  • 3. Systems
  • 4. Users
  • 5. Stasis
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  • 1. Users
  • 2. Service (re)Design
  • 3. System Development
  • 4. Policy check
  • 5. Feedback
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Old process

  • 1. Policy
  • 2. Process
  • 3. Systems
  • 4. Users
  • 5. Stasis

New Process

  • 1. Users
  • 2. Service (re)Design
  • 3. System Development
  • 4. Policy check
  • 5. Feedback

@s_foreshew_cain

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Culture, behaviour and transformation

@s_foreshew_cain

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GDS @s_foreshew_cain

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It’s about people

@s_foreshew_cain

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It’s about the team

@s_foreshew_cain

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This is not new, but it’s not always the norm

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Working environments for humans

@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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GDS @s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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@s_foreshew_cain

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GDS

Bottom up, not top down

@s_foreshew_cain

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GDS

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Better culture ➡ More diversity ➡ Better results ➡ Better culture ➡

@s_foreshew_cain

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Thanks! Stephen Foreshew-Cain @s_foreshew_cain