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Social Innovation Hub in Skopje What is Positive Deviance and when - - PowerPoint PPT Presentation
Social Innovation Hub in Skopje What is Positive Deviance and when - - PowerPoint PPT Presentation
Social Innovation Hub in Skopje What is Positive Deviance and when and how to use it Positive Deviance is one of a number of asset-based approaches to change. It is based on the observation that in every community, there are a few people, the
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What is Positive Deviance and when and how to use it
Positive Deviance is one of a number of asset-based approaches to change. It is based on the
- bservation that in every community, there are a few people, the positive deviants, who have
managed to cope with apparently intractable problems within the same resources as their peers
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Positive Deviants
In all communities there are individuals or groups whose unusual behavior makes it possible to find better solutions to problems than their peers- even though they have the same constraints and resources.
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The secret sauce of Positive Deviance
Small things that some people do
That most people don’t do, which make a B IGdiffer ence
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Traditional approach Positive Deviance Management driven – top down Employees and citizens initiate change – bottom up Expert based and best practice Employees and citizens identify already existing solutions Problem focus Assets and possibilities Logic driven Think – then act Learning driven Practice – then think Resistance Engagement
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The PD inquiry process typically has 4 stages
1: Picking the right problem (define)
- A number of wicked challenges are present and there is a need to (re)frame, so the relevant communities agree on the problems that need to be
address during the inquiry process.
- Formulating an invitation so people can join the inquiry process and considering who else should be at the table.
- Community members work on defining (reframing) concrete and measurable problem statements and decides what problems to work on.
2: Determining the norm (determine)
- Mapping typical situations (every day things people do that leave the problem existing) .. in order to be able to determine the deviant behaviours in
stage 3.
3: Discovering the deviant behaviour (discover)
- “Flipping” the problems and ask if there is anyone, who has behaviours that work well?
- Looking for social proof.
- Investigating the “what and the “how” in what these people do.
4: Training and implementing the deviant behaviours (disseminate)
- Deciding on data points that should be monitored to ensure progress.
- Acting our way into a new way of thinking by letting the positive deviants train their peers.
- Leadership training and reflection to ensure sufficient staff support.
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Im Improved Nutrit itio ion i in Vie ietnam (1 (1990 – Doctors with ithout borders)
- In six months:
- 40% of children rehabilitated
- 20% from severe to moderate
malnutrition
- In two years:
- 93 % of children rehabilitated
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MRSA reductio ion in in hosp spit itals ls
- 33% to 84% reduction in MRSA infection rates
- Proper gown and glove use by staff increased
from 68% to 94% - an improvement of 39%
- Proper hand hygiene precautions upon entry
to patient rooms rose 95%, from 41% to 80% Methicillin-resistant Staphylococcus aureus (MRSA) is a bacterium that causes infections in different parts of the body. It's tougher to treat than most strains of staphylococcus aureus -- or staph -- because it's resistant to some commonly used antibiotics
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How can this be connected to the refugee and migration crisis ?
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Was everything going smooth ? What were the biggest problems we faced?
Lack of coordination – slow movement at borders, slow delivery of help Xenophobia – local population was scared and didn’t like the people on the move Lack of official status of migrant/refugee population
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