Social Capital Elevating Relationships and Results Amy Franko - - PDF document

8/15/2017 (c) 2017 Impact Instruction Group: www.impactinstruction.com 1

Social Capital

Elevating Relationships and Results

Amy Franko August 3, 2017

Those who value social capital

• See it as valuable as financial or physical

capital

• Incorporate it into their values system and

daily actions

• Treat relationships with intent
• Know it changes behaviors (team building)
• Bond and bridge
• Balance mutual giving and receiving
• Cultivate relationships daily

8/15/2017 (c) 2017 Impact Instruction Group: www.impactinstruction.com 2

Social Capital Framework

IMPACT

Mindset Goals Network Ecosystem Habits

Habits for Relationship Building

• Develop expertise and share it.
• Connect others regularly.
• Get into a new room!
• Raise your hand for a high-profile committee.
• Connect with 2 internal thought leaders/SMEs.
• Take a LinkedIn/social media connection offline.
• Quarterly COI meetings.
• Help someone who can’t reciprocate.
• Follow up, and honor commitments.
• Thank you notes never go out of style.

8/15/2017 (c) 2017 Impact Instruction Group: www.impactinstruction.com 3

Questions that Connect

Create and Sustain Questions:

• “What’s something you’re working on that excites you?”
• “What’s a challenge you’re working through?”
• “What’s a challenge you’re seeing in …?”
• “What is one thing that will help you right now?”
• “How do you like to stay connected?”

Leverage Questions:

• “How would you suggest I…?”
• “Would you be willing to…?”
• “How can I return the favor, or pay it forward?”

Give often and with a spirit of generosity. As your network grows, so will your impact.