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So Many Advisees, So Little Time Kristin Glinzak & Carlton Jones University of Connecticut NACADA Regional Conference, March 9, 2016 Overview The Problem Old Advising Structure and New Demands The Experiment A First Year


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SLIDE 1

So Many Advisees, So Little Time

Kristin Glinzak & Carlton Jones University of Connecticut NACADA Regional Conference, March 9, 2016

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SLIDE 2

Overview

 The Problem – Old Advising Structure and New Demands  The Experiment – A First Year Advising Redesign

 Part One – Peer Advisors  Part Two- Workshop Advising

 Results – Anecdotal Observations and Data  Looking Forward – Changes and Improvements  Discussion – Time to Hear from You!

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SLIDE 3

The Problem

Old Advising Structure and New Demands

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Some Context

1st Year

  • Staff Advisor
  • Required advising meetings in first and second

semesters

2nd Year

  • Staff Advisor
  • Required meeting in third semester
  • Optional and limited advising availability in fourth

semester

3rd & 4th Years

  • Faculty Advisor
  • No required meetings, student initiates most contact
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SLIDE 5

Academic Year 2015-2016

 March – 20% increase in first year students  No longer possible to do one on

  • ne advising with all advisees

 How do we advise all our students and still deliver the necessary information and planning needed?

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Possible Solutions

 Discontinue required second year advising

 Second years still need advising

 One on five advising discussions

 Logistically impossible

 Group advising for second years

 Tried once before and met with extreme dissatisfaction  Significant increase in walk-in traffic

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Our Experiment

The First Year Experience, Group Advising, and Peer Advisors

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What We Know About Our Student Experience

 First years arrive with varying levels of credit standing  Curriculum structure – first two years vs. last two

 General Education Requirements  Business major courses

 Involvement experience

 Co-curricular involvement  Education Abroad

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SLIDE 9

Realizations

First Year

 Roughly homogenous plan of study  Same set of courses  Trying out a lot of involvements  Club hopping  Plans are ever changing  Capricious ideas

Second Year

 Plans of study start to diverge  Majors  Minors  Certificates  Students begin to specialize in involvements  Most students start articulating ideas and plans for third and fourth years

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Two Part Solution

  • Present information to groups of students at a time
  • Able to convey a lot of information in a shorter

amount of time

  • Advising very similar during first semester
  • Follow-up done by PA and Advisor

Workshop Advising

  • Co-Presenters during advising workshops
  • Assist with presenting and help students in

audience

  • Conducted majority of follow-up communication
  • Would create and present series of special topics

workshops

  • Assist with walk-in hours

Peer Advisor Staff

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SLIDE 11

Part One

Peer Advisors

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Peer Advisor Overview

 Walk-in hour shifts and assistance  Advising Workshop support  Special Topics Workshops

 Studying Abroad as a Business Student  Alternate Paths to Business  Getting Involved as a Business Student  MMOP (Majors, Minor, and other Programs)

 Other duties as assigned during office hours  Hired a staff of eight students

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Peer Advisor Workshop Role

 Co-Presenter

 Helps with attendance tracking  Presents sections to allow advisor to move about room and assist students  Provides peer perspective and personal experience

 Follow-up

 Conducts majority of follow-up communications  Logs emails and documents used for advising

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SLIDE 14

Part Two

Workshop Advising

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SLIDE 15

Workshop Advising

 Structure  20-25 student maximum  Presented by staff advisor and peer advisor  1-1.5 hours  Offered on a variety of days and times  Classroom setting  Goals  First semester progress check  Review important requirements  Introduce opportunities and involvements – assess interests  Plan classes for next semester (or two)

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Format

  • How to Read a Transcript
  • GPA Requirements
  • Course Requirements

Requirement Review

  • Complete Advising Record
  • Plan for Variables (Honors, Abroad,

etc..)

  • Involvement Discussion

Guided Review

  • Appropriate Schedule
  • How to Register
  • Registration Trouble Shooting

Registration Review

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SLIDE 17

Tools

  • Pre-Advising Worksheet
  • Complete before

workshop

  • Advising Record
  • Academic Plan

and resources

  • Transcript
  • To help track

progress

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Post-Workshop

Advisor

  • Reviews student

materials

  • Notes concerns
  • Flags Student

Peer Advisor

  • Review materials

and advisor notes

  • Construct follow-

up emails

  • Responds to

follow-up correspondence Student

  • Receives email

validating plan

  • r inviting for

follow-up appointment

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SLIDE 19

Results

Anecdotal Observations and Data Results

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Anecdotal Observations

 Preparedness Problems  Not bringing materials  Students unsure of format  Impersonal Feel  No socialization  Few opportunities for discussion  Emails seem perfunctory  Unclear Expectations  Advising requirements not clarified  Advising structure not clear  Scheduling Issues  Incorrect sign-ups  Arriving late  Cancelling and rescheduling

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International Students at Advising Workshops

 Were not comprehending information presented at workshop  Did not bring requested documentation  Some did not attend the Advising Workshop  Not engaged/lacked focus during workshop

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“How satisfied were you with your advising experience?”

3 out of 5 students were satisfied or completely satisfied with their experience.

Not at All Satisfied 2% Only a Little Satisfied 13% Somewhat Satisfied 24% Mostly Satisfied 49% Completely Satsfied 12% Not at All Satisfied Only a Little Satisfied Somewhat Satisfied Mostly Satisfied Completely Satsfied

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Year to Year Comparison

5 10 15 20 25 30 35 40 45 50 Fall 2014: How satisfied were you with your advising appointment? Fall 2015: How satisfied were you with your advising workshop? Fall 2015: If you had a one on

  • ne appointment with an

advisor, how satisfied were you with your appointment? Not at all Satisfied Only a little Satisfied Somewhat Satisfied Mostly Satisfied Completely Satisfied

4.2 3.6 4.2

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Knowledge of Information

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% When do your critical courses need to be completed by? When do your general education courses need to be completed by? What cumulative GPA do you need when you finish your freshmen year (complete 24 credits)? Fall 2014 Fall 2015

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Advising Feedback Survey

“The student advisor was helpful!” “I thought it was helpful in terms of generally planning out required courses, but there was no guidance on electives at all. We were just told to write the word "elective" which didn't help me decide which classes I am interested in and want to take, and still left me confused and lost when making my schedule. Also, very vague in describing specific courses. Like "what is the difference between Phil 1700 and 1300?” “It was nice to have everyone in a large group, as opposed to having an individual meeting.”

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Looking Forward

Changes and Improvements

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Plans 2016-2017

 Outline advising format at Orientation

 Set clear expectations about advising experience through first two years

 Changes to workshop

 Social/discussion portion  Less required preparation  5 Steps to a Schedule

 Enhanced Peer Advisor role

 One on one follow-up meetings with students after workshop  Begin conducting advising workshops for fourth term students

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SLIDE 28

Plans for International Students

 Place advising holds on first year international students’ accounts, preventing them from adding and dropping courses without speaking with their Academic Advisor first  First Year Experience course in Fall 2016 strictly for School of Business international students  Hire two International Peer Mentors to assist in the course and to serve as a resource for international students

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New Advising Model Summary

Summer Prior to First Year

First Year Staff Advisor Second Year Staff Advisor

Third and Fourth Years Faculty Advisor in Major

Orientation

Required

Relationship building School of Business mission and values Goal setting Introduction to academic requirements

1st: Workshop 2nd: One-on-One

Both Required

Map to attain goals Understanding graduation requirements Value of electives Importance of healthy academic habits Exploration of experiential learning Resume/LinkedIn

3rd: One-on-One

Required

4th: Workshop

Optional

Enacting of experiential learning Using electives to learn Self-reliance for graduation requirements (Advisement Report & Major Plan of Study) Student organization involvement Preparing for interviews

Various Workshops Walk-in Advising

All Optional

Monitor own progress of graduation requirements Engage with Department and Recruiters/Employers Participate in School and University activities and

  • rganizations

BUSN 3005 - required

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Discussion

Questions, Suggestions, Best Practices

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Time to Hear From You!

 Have you experimented with group advising? If so, what have your results been?  If you’re considering group advising, what concerns do you have?  What other methods/strategies have you used/developed to address large and or increasing advising loads?