Small Business November 30, 2017 Partnering to Last The Office of - - PowerPoint PPT Presentation

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Small Business November 30, 2017 Partnering to Last The Office of - - PowerPoint PPT Presentation

Commission Briefing on Equal Employment Opportunity, Diversity and Small Business November 30, 2017 Partnering to Last The Office of Small Business and Civil Rights Small Business Program Minority Serving Institutions Program


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Commission Briefing on Equal Employment Opportunity, Diversity and Small Business

November 30, 2017

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Partnering to Last

  • The Office of Small Business and Civil

Rights

  • Small Business Program
  • Minority Serving Institutions Program
  • Civil Rights
  • Diversity and Inclusion
  • Office of the Chief Human Capital

Officer

  • Region II
  • Office of the Chief Financial Officer
  • EEO Advisory Committees’ Joint

Statement

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Partnering to Last

Pamela R. Baker Director Office of Small Business and Civil Rights

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Continuing Excellence for Small Business

  • Unprecedented Awards in FY 17

for Service Disabled Veteran Owned Business

  • Shrinking Market Challenges FY18

Goal Attainment

  • Targeted Market Development

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Leveraging Outreach

  • Technical Assistance Increasing

Competitiveness:

  • 100% increase of MSI’s Historical IUP Awards
  • Marketing Curricula Capabilities
  • Maintaining Relationships
  • Integrating Minority Serving Institution Program

with Integrated University Program

5 $- $500,000.00 $1,000,000.00 $1,500,000.00 $2,000,000.00 $2,500,000.00 $3,000,000.00 2012 2013 2014 2015 2016 2017

Funding for Minority Serving Institutions

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SLIDE 6

Enhancing Civil Rights Program

  • Expanding Internal Bench Strength
  • EEOC Assistance Review
  • Best Practices
  • Alternative Dispute Resolution

Program

  • Program Activity and Case Profile

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All Complaints (Informal and Formal) Filed FY 2010 – FY 2017

25 33 33 22 26 28 27 24 15 17 16 11 17 22 17 19 5 10 15 20 25 30 35 FY 10 FY 11 FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 Informal Formal

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27% 22% 22% 10% 8% 4% 2% 2% 2%

Age 27% (13) Gender 22% (11) Reprisal 22% (11) Disability 10% (5) Race 8% (4) Color 4% (2) National Origin 2% (1) Religion 2% (1) Status as a Parent 2% (1)

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EEO Complaints Filed During FY 2017 by Bases

The information presented is based on the bases raised in the formal complaints. The bases alleged may or may not have been accepted or dismissed. That is a legal determination made based on a review of relevant regulations and EEOC decisions.

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21% 18% 9% 9% 7% 7% 5% 5% 5% 4% 4% 2% 2% 2%

Assignment of Duties 21% (12) Harassment (Non-Sexual) 18% (10) Evaluation/ Appraisal 9% (5) Training 9% (5) Non-Selection/ Promotion 7% (4) Time and Attendance 7% (4) Reasonable Accommodation 5% (3) Disciplinary Action 5% (3) Awards 5% (3) Examination/ Test 4% (2) Sex-Stereotyping 4% (2) Harassment (Sexual) 2% (1) Reassignment 2% (1) Other 2% (1)

EEO Complaints Filed During FY 2017 by Issues

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The information presented is based on the issues raised in the formal complaints. The issues alleged may or may not have been accepted or dismissed. That is a legal determination made based on a review of relevant regulations and EEOC decisions.

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SLIDE 10

Diversity & Inclusion: A Strategic Imperative

  • Demographic Diversity Static: Limited

Hiring

  • Representation: Internal Focus
  • Enterprise Risk Management: Involves

Everyone

  • Increasing Awareness: EEO Case

Learnings

  • Workplace Civility: DIALOGUE

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Update Strategic Workforce Planning and Competency Modeling

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Jennifer Golder Deputy Chief Human Capital Officer Office of the Chief Human Capital Officer

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Enhance the NRC’s Human Capital Planning Process

  • Aligns workload, skills, and needs to meet

short and long term objectives

  • Establishes a structured repeatable

methodology

  • Leverages and aligns with existing processes
  • Considers efficiencies from Project Aim
  • Addresses GAO recommendations

12

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Implement Pilot to Test Process

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  • Building the infrastructure
  • Partnering with RES, REG II, and OCFO
  • Automating as much as possible
  • Incorporating input and feedback
  • Conducting lessons-learned to

determine strengths, challenges, and scalability

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Progress on Implementation

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Gaining Efficiency and Effectiveness through Competency-Based Training and Qualification

Modify learning

  • bjectives and

training content to align with competencies and delivery by most efficient method. Improves efficiency – blended delivery to reduce travel and wait times for required training. Make content available when and where it’s needed.

Training Curriculum Updates

Align training and qualification with identified competencies. Improves effectiveness – developing exact competencies needed for the job.

Competency-Based Qualification

Identify tasks and behaviors that define successful performance. Sets the baseline for training and qualification requirements.

Competency Model

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Determining Value and Accelerating Modeling

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Acceleration of Competency Modeling

  • Conduct cost and time

comparison between traditional and competency based qualification programs

  • Identify projected savings
  • Identify roles/positions to model
  • Complete models for most

positions by end of FY19

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SLIDE 17

CM Project Accomplishments

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  • Reliability and Risk Analyst - HP Decommissioning Inspector
  • Resident Inspector
  • Project Manager
  • Technical Reviewer
  • IT Cyber Security Specialist

Models Completed

  • Regional Inspector
  • Project Engineer
  • Senior Risk Analyst
  • Operator License Examiner
  • State Liaison Officer
  • Vendor Inspector
  • Allegations/Enforcement Specialist
  • Cloud Computing/IT Specialist

Models Being Developed

  • Risk Analysts – 63
  • Resident/Senior Residents – 133
  • HP Decom Inspector – 18 - Technical Reviewers – 162
  • Project Managers – 38

Assessment Tool Users Loaded

  • HP Decommissioning Inspector – Complete
  • Resident Inspector – In Progress

Competency-Based Qualification Analysis

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Learning from Experience

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Increased Coordination/Communication Models Need to Include Specialized Knowledge Employees Assess Themselves Critically

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Planning for Future Work

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Resident Inspector CBQ Begin modeling more roles Prepare business case for presentation

Oct 2017 – Jan 2018 Nov 2017 – Sep 2019 Jan 2017 – Jul 2018

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Demonstrating Commitment to Diversity and Inclusion

Catherine Haney Regional Administrator Region II

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Key Messages:

  • Commitment to a Representative

Workforce is Vital to the Success of the Organization

  • Must Develop Agile and Adaptive Leaders

and Employees

  • Celebrate Differences Through Support of

Community Service and Diversity Initiatives

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Commitment to a Representative Workforce

Male 71% Female 29%

GENDER

Disabled 6% Veterans 27% Non Veterans 67%

VETERANS

African American 25% Native American 2% Hispanic 10% Asian Pacific 3% White not Hispanic 60%

ETHNICITY

African American 19% Asian Pacific 3% Hispanic 6% Native American 3% White 69%

SUPERVISORY ETHNICITY

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Leadership Initiatives

  • Emotional Intelligence
  • Appreciative Inquiry
  • Rotational Opportunity – DFFI Deputy

Director

  • VC Summer Decision –

Challenge/Strategies/Actions

  • Centralization –

Challenge/Strategies/Actions

  • RI Competency Modeling
  • SWP Pilot

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Developing Staff and Strengthening the Organization

  • Aspiring Leaders Certificate Program
  • 2 regional participants
  • 2 program completions
  • Leaders at All Levels Certificate Program
  • 7 regional participants
  • 2 program completions
  • FEB Leadership Government Program
  • 1 participant 2017
  • 1 completion 2016

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Employee Recognition

Atlanta Federal Executive Board 2017 Employee of the Year Awards

  • Omar Lopez Santiago –

Winner, Outstanding Manager

  • Cynthia Haynes –

Finalist, Outstanding Administrative Assistant

  • Nicole Coovert –

Finalist Outstanding Professional

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Employee Recognition Alejandro Alen

2017 HENAAC Luminary Honoree

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Demonstrating Commitment Community Service

Pamela Kruger Shakur Walker Jamie Heisserer Patrick Donnelly Tony Gody

Steven Downey

Valencia Hicks Sean Flynn Jonathan Brown Anthony Masters Eric Michel

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BRING YOUR CHILD TO WORK DAY

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Cultural Awareness and Special Emphasis Programs

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Veteran’s Day 2017

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Office of the Chief Financial Officer Maureen Wylie Chief Financial Officer

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Working Together

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63% 64% 75% 72% 61% 64% 65% 67% 74% 75% 63% 77% 56% 60% 68% 70% 59% 69%

50% 55% 60% 65% 70% 75% 80% 2012 2013 2014 2015 2016 2017 2012 2013 2014 2015 2016 2017 2012 2013 2014 2015 2016 2017 Government NRC CFO

2012 - 2017

Global Satisfaction Employee Engagement New IQ*

Federal Employee Viewpoint Survey - Employee Engagement is Key

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*Results for the New IQ for 2012 are not available.

EE: 2017 7th EE: 2013-15 Last

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Federal Employee Viewpoint Survey – Areas of Interest

Looking Good Needs Improvement

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25% 35% 45% 55% 65% 75% 85% Leaders Lead (Q.56) Cooperative (Q.59) Results-Oriented (Q.32) Employee Engagement New IQ HCAAF 2016 2017 +11% +22% +15% 25% 30% 35% 40% 45% 50% 55% 60% 65% Fairness (Q. 37) Results-Oriented (Q.22) Job Satisfaction (Q.69) New IQ HCAAF HCAAF 2016 2017

  • 13%
  • 5%
  • 8%
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SLIDE 35

People of OCFO

Gender Race

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Education Age Group

Asian 21% Black or African American 28% White 49% Hispanic 2%

male 23% female 77%

HS / GED 18% Some College 6% Associates 2% Bachelors 49% Masters 24% Professional 1%

26-29 1% 30-39 22% 40-49 22% 50-59 41% 60 or older 14%

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Collaboration and Partnership: Action Plans Over Time

  • Communication and Collaboration
  • Advocate with Stakeholders
  • Culture of Accountability
  • Addressing Skill Gaps
  • Future Action Plans

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Collaboration and Partnership: OCFO Vision

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Vision: Excellence and innovation in financial management through trusted leadership, integrated teamwork, strategic partnerships, open communication, and continuous learning.

Management Staff Unifying Vision

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It Takes A Team

  • Employee Driven Solutions on Tough

Issues

  • Strong Supervisor Support
  • The Art of the Possible
  • Work can be fun too

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Jennene Littlejohn

Chair Advisory Committee for African Americans

Partnering to Last

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Partnering Among Committees

  • Expanding Diversity and Inclusion
  • Leveraging Opportunities Through

Challenging Times

  • Reaching a Broader Audience

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Partnering with Executive Sponsors

  • Providing Advice About Effective

Leadership

  • Mentoring Leaders
  • Nurturing Professional Development

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Partnering Among Supervisors and Employees

  • Encouraging Open Communication
  • Guiding Career Development
  • Living NRC Values and Principles

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Super Supervisor Video

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Partnering to Last

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  • CBQ – Competency-Based Qualification
  • CM – Competency Modeling
  • DIALOGUE – Diversity Inclusion Awareness –

Leading Organizational Growth Understanding, and Engagement

  • EEOC – Equal Employment Opportunity

Commission

  • EEO – Equal Employment Opportunity
  • FY – Fiscal Year
  • GAO – U.S. Government Accountability

Office

Acronyms

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  • HENAAC – Hispanic Engineer National

Achievement Awards Corporation

  • HP – Health Physics
  • IT – Information Technology
  • IUP – Integrated Universities Program
  • MSI – Minority Serving Institution
  • OCFO – Office of the Chief Financial Officer
  • OCHCO – Office of the Chief Human Capital

Officer

  • OEDO – Office of the Executive Director for

Operations

Acronyms (continued)

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  • REG II – Region II
  • RES – Office of Nuclear Regulatory Research
  • SBCR – Office of Small Business and Civil Rights
  • SWP – Strategic Workforce Planning

Acronyms (continued)