Six Conversations that Matter: Leadership Language in Action By: - - PowerPoint PPT Presentation
Six Conversations that Matter: Leadership Language in Action By: - - PowerPoint PPT Presentation
Six Conversations that Matter: Leadership Language in Action By: Bill Brewer Designed Learning Inc. www.designedlearning.com Shifting our Thinking 180 Degrees All big things in this world are done by people who are nave and have
Shifting our Thinking 180 Degrees
“All big things in this world are done
by people who are naïve and have an idea that is obviously impossible.”
- Dr. Frank Richard (Charles Hamilton)
- (1875-1961)
Choosing Accountability is About Individual Choice
Each person chooses to take
responsibility for the business and for their own “survival” and emotional welfare
The Point
To shift our thinking, we must invert
- ur thoughts on cause and effect
180 degrees.
179 degrees falls short.
Connection
How valuable do you plan this
session to be?
How participative do you plan to be? How much risk do you plan to take? How concerned for the whole do you
plan to be?
The inversion is about accountability:
Accountability hinges on three conditions:
The reversal of cause and effect The quality of peer relationships The power of language to bring the future
into the moment
Some examples of the inversion of thinking about accountability and commitment: The audience determines the quality of the performance The subordinate constructs the boss The child creates the nature of parent The citizen creates its leadership Inhabitants create the room and the building The student creates the teacher The future creates the present The listening creates the speaker
Public Institutions Will Be Transformed When We:
Set higher standards Create tighter measures Install new pay systems Get new legislation, regulation Operate like a business
The Myths of Change
Train lots of individuals Automate citizen involvement Privatize services Increase consequences The top drives the change Get a better plan
The Appeal of the Myths
They are concrete and easy to
implement
They keep the existing system in
place
Based on the transformation of
- thers
They avoid accountability
Traditional vs. Alternative
Top Control Widely distributed Bet Deal Dialogue Faith Compliance = success Chosen accountability = success Illusion of safety for compliance Choice for accountability Parent/child Belief in this = success Adult/Adult Belief in this = success
3 Questions
What is your choice regarding
accountability?
What is preventing/helping you live
this out?
What needs to change
internally/externally?
Six Conversations That Matter
Qualities of Great Questions
Ambiguous Anxiety-producing Personal
Possibilities
What is the cross-roads I’m at in my
life/work?
How are others contributing to this? How am I contributing to this?
Commitment
What’s the promise I am willing to
make work/life
What is the price I am willing to pay
for not living it out?
Refusal Questions
What doubts do you have? What’s the “no” you have been
postponing?
What’s the “yes” you no longer mean? What’s the forgiveness you have been
withholding?
What’s the resentment I have that no one
knows about?
Gifts Conversation
What’s the gift I got from you in this
meeting?
What’s the gift I hold in exile or
have yet to bear?
Designed Learning
Bill Brewer bbrewer@designedlearning.com 1-866-770-2227