SIP Operation in SIP Operation in SIP Operation in 2003 2003 - - PowerPoint PPT Presentation

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SIP Operation in SIP Operation in SIP Operation in 2003 2003 - - PowerPoint PPT Presentation

SIP Operation in SIP Operation in SIP Operation in 2003 2003 2003 Iptel.org builders of SER Jiri Kuthan, Founder http://www.iptel.org/ 1 International SIP, January 2004, Paris About iptel.org About About iptel.org iptel.org iptel.org


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International SIP, January 2004, Paris

SIP Operation in 2003 SIP Operation in SIP Operation in 2003 2003

http://www.iptel.org/ Iptel.org – builders of SER Jiri Kuthan, Founder

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International SIP, January 2004, Paris

About iptel.org About About iptel.org iptel.org

iptel.org is a SIP know-how and deployment organization -- it created world's most unique open-source SIP server with premium service creation flexibility and performance. The server has been powering iptel.org's public services as well as services of iptel's customers. iptel.org spun off from Germany’s national research labs, Fraunhofer, home of MP3 and very first implementations ever of mobile IP and IPv6 applications – see www.fokus.fhg.de. iptel.org provides software, consultancy and technical support to both operators and vendors in the SIP area.

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International SIP, January 2004, Paris

2003 SIP Landscape 2003 SIP Landscape 2003 SIP Landscape

  • Construction is Over – Operation Began, Perfection on

Agenda

Pre 2003 2003

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International SIP, January 2004, Paris

Deployment Roadblocks Vanished … Deployment Roadblocks Vanished Deployment Roadblocks Vanished … …

  • Affordability:

– 2003 – the first SIP telephones bellow $100 marketed – Scalable network solutions available (picture shows installations of SER, www.iptel.org/ser/ in early 2003)

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International SIP, January 2004, Paris

… Deployment Roadblocks Vanished … … Deployment Roadblocks Deployment Roadblocks Vanished Vanished

  • Solutions for technological headaches matured:

– Number #1: NATs (in average 20% of population behind hard-to-traverse symmetric NATs) – technology to traverse NATs exists and is deployed – Interoperability proven: variety of compliant devices – Application building matures and replaces naïve or monstrous API concepts. – Scalability: SER/discount PC offer capacity to power Bay Area. – QoS Issues: Where Are Thou?

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QoS ? QoS ? QoS ?

  • See pictures for example of packet loss

measurements in Scandinavia

  • Modern end-devices can cope with QoS distortions
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Use Cases Use Cases Use Cases

  • ITSPs and ISPs offering IP telephony on top of IP

access; telephone line no longer needed.

  • Business model changes seat order: initial

investment barrier small enough to be overcome by a variety of competitors.

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International SIP, January 2004, Paris

Case #1: Affordable ITSP w/PSTN Connectivity Case #1: Affordable ITSP w/PSTN Case #1: Affordable ITSP w/PSTN Connectivity Connectivity

  • addeline.com: Texas-based ITSP with focus on

affordable telephony; cost-effective deployment powered by Linux PCs; free basic service, subscribers may receive PSTN telephone number in any of 17 areas, calls follow their SIP devices; international minute rates between $0.060 (Buenos Aires, Austria, Australia, Belgium, China, …) and $1.807 (Thuraya, satellite); monthly fee $12.95 includes 1000 local and 200 continental minutes, additional minutes at $0.03 per minute.

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International SIP, January 2004, Paris

Case #2: ASP Case #2: ASP Case #2: ASP

  • VozTelecom: Spain-located

SIP-based ISP

  • Premises: value is in novel

applications, innovation of telecom technology blocked by infrastructure cost and closed service model -> move to VoIP!

  • Answer: Web-SIP Network

Architecture which opens up creation of services to third parties

Voice Mail e-mail integration Virtual PBX Call Management WEB Conference CRM Integration

CUSTOMER APPLI CATIONS

!

AAA

JCC API .net API Servlet API

Text to speech Wav to phone IVR Mixing Switching Recording QoS Billing

Web-SIP Application Environment

SI P & I P NETW ORK LAYER

MESSAGING CHAT WEB-PHONE E-LEARNING E-MAIL CLIENT COLLABORATION OFFICE AUTOMATION ERP ...

Third-Party SOFTWARE

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Case #3: Replace Phone Line with DSL/SIP Case #3: Replace Phone Line with Case #3: Replace Phone Line with DSL/SIP DSL/SIP

  • Situation: Deregulation of the Norwegian telecom

market, number portability obligation for incumbent, termination at regulated cost based prices: consumer can use copper for ADSL without having PSTN subscription

  • Competative price structure (next slide)
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Telio.no – Advantage in Cost Structure Telio.no Telio.no – – Advantage in Cost Advantage in Cost Structure Structure

Revenues = Consumer’s phone bill Termination costs PSTN access fee Contribution margin 100 25 50 25

All PSTN based providers

Revenues = Consume’s phone bill Termination costs PSTN access fee Contribution margin 60 25 35

Telio

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Case #4: Campus Networks Case #4: Campus Networks Case #4: Campus Networks

  • Premises: cost-effective migration from Centrex to integrated

IP services

  • Yale University Scope:

– Altogether about 90,000 calls – Assuming three minute hold, about ¼ million minutes – 50-100 phones – Serving phones located nationally – Phones = Cisco, Pingtel, Mitel and Grandstream – Softclients = Messenger, SIPc, Session, Xten, etc. – About 15,000 aliases used in SER that make every telephone (IP and circuit switched) at Yale reachable by URL dialing.

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Case #5: ComQuest: World- Wide Reach Case #5: ComQuest: World Case #5: ComQuest: World-

  • Wide Reach

Wide Reach

  • The service is replacing classic static fixed line telephony

services by flexible and mobile communication solutions

  • Accounts are available worldwide and come with full

Unified Messaging Features (Mailboxes, Call Forwarding, ...). Customers can create and modify all account details via web-admin.

  • Customers can get unbundled by either assigning a

geographic number to them (+43 720 ...) or by porting their existing number. Classic landline services provided by PTT can than be cancelled!

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Bringing SIP to Perfection Bringing SIP to Perfection Bringing SIP to Perfection

  • Integration: like many other markets, VoIP is moving

from commodities (solutions, hardware, service components, …) to where the hard part is: services (integration, accomplishing availability, service building, etc.). Problem: integrators don’t have routine experience yet and SIP devices not yet very PnP.

  • Architectural Sanity

– Stay ready for new generation of networks: support IPv6

  • Note: iptel.org’s site offers SIP/IPv6

– Keep the design managable

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More to Tune More to Tune More to Tune

  • Security. There is no widely deployed interdomain trust model
  • yet. Problems:

– Spam: Do really European subscribers wish to receive calls from US telemarketers at 3 AM? (“Want to make some money”, “Add 3+ Inches Today”, “Don’t gain the winter weight”) – Identity and Fraud Prevention: If a user from a domain terminates to PSTN via another domain, how does the terminating domain learns a trustworthy Caller-ID to propagate to PSTN and charge to? – Solution: use web-proven TLS to establish Internet-wide trust.

  • Keep interoperability manageable:

– SIP Forum Testing Group: focus on interoperability issues known to cause troubles in field and interoperability events – ETSI: focus on formal verification (TTCN)

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Final Observations Final Observations Final Observations

  • SIP began penetrating in 2003 – most deployments

aim at cost-effectiveness which is easy to achieve through very low introductory cost barrier.

  • Sign of raise: The technological market begins to

mature from commodities to services.

  • Still on the agenda: making SIP easy-to-integrate,

plug-and-play, establishing security and trust interdomain models.

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Acknowledgments and Disclaimers Acknowledgments and Acknowledgments and Disclaimers Disclaimers

  • Acknowledgments: useful information has been

provided to presenter by courtesy of iptel.org, telio, voztele, and addaline.

  • Statements made in the presentation may or may

not be shared by the respective companies.

  • Disclaimer: The presentation has been focused on

technology: remember politicians still keep power to spoil what technologists have done.

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Information Resources Information Resources Information Resources

  • Email: jiri@iptel.org
  • IP Telephony Information: http://www.iptel.org/info/
  • SIP Services: http://www.iptel.org/user/
  • SIP Express Router: http://www.iptel.org/ser/