Shared Services Project Update to the Toronto Public Library Board - - PowerPoint PPT Presentation

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Shared Services Project Update to the Toronto Public Library Board - - PowerPoint PPT Presentation

Shared Services Project Update to the Toronto Public Library Board September 21, 2015 Agenda - Background - Update - Benefits Achieved - Questions Shared Services Project Background Shared Services Project What is the Shared Services


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SLIDE 1

Shared Services Project

Update to the

Toronto Public Library Board

September 21, 2015

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SLIDE 2

Agenda

  • Background
  • Update
  • Benefits Achieved
  • Questions

Shared Services Project

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SLIDE 3

Background

Shared Services Project

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SLIDE 4

What is the Shared Services Project?

  • Aims to reduce duplication between

the Agencies and the City

  • Goals:
  • Cost savings
  • Service Improvements

Shared Services Project

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SLIDE 5

2012 Shared Services Study

KPMG performed Shared Services Study

2013 18 Recommendations

approved by City Council considered by the Public Library Board

2014 Project Started

project team created executive steering committee formed 15 working groups formed update provided to Council update provided to the Public Library Board

Shared Services Project

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SLIDE 6

Shared Services Project

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SLIDE 7

Insurance

Facilities Management

Fleet Services

Human Resources

Information Management

Information Technology

Materials Management

Pension & Payroll Administration

Purchasing

Real Estate Services

Internal Audit

Shared Services Project

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SLIDE 8

KPMG Recommendations

  • 1. Estimated $65M in annual savings
  • $47M in Labour Relations
  • $10M in Strategic Sourcing
  • $2M to $8M in IT Infrastructure
  • 2. Implement Short-Term Opportunities
  • 3. Further Analysis & Due Diligence for Long-

Term Opportunities

Shared Services Project

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SLIDE 9

Existing Shared Services

The City and the Toronto Public Library were collaborating in many areas before the Shared Services Study

Shared Services Project

  • Fleet
  • Parking
  • Insurance
  • Purchasing
  • Legal
  • Real Estate
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SLIDE 10

Project Update

Shared Services Project

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SLIDE 11

Strategy for 2015

  • 1. Focus on IT and Purchasing Shared

Services Assessments

  • 2. Analyze Insurance, Real Estate, and

Learning for Shared Services Opportunities

  • 3. Increase Collaboration in Other Areas

Shared Services Project

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SLIDE 12

Short-Term Opportunities

Of 9 recommendations, we expect 8 to be complete by mid-2016:

Shared Services Project

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SLIDE 13

Long-Term Opportunities

Of 8 recommendations, we expect 3 to be complete by mid-2016:

  • Develop a collaborative collective bargaining

strategy

  • Change management centre of excellence
  • Include the agencies in a plan to transition to

digital records

Shared Services Project

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SLIDE 14

IT & Purchasing

  • Taking an iterative approach to

implementation

  • Increasing collaboration while assessing

business case for moving forward

  • First Step for IT - Enterprise Partnership
  • First Step for Purchasing - Cooperative

Purchasing Group

Shared Services Project

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SLIDE 15

Benefits Achieved

Shared Services Project

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SLIDE 16

KPMG Estimated Benefits

  • KPMG did not estimate any significant savings

in the short-term

  • major benefits in the short-term would be

related to increased collaboration

  • Estimated a total of $65M in savings
  • only $1.5M of savings in short-term
  • $1M related to the sale of warehouses

Shared Services Project

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SLIDE 17

Fleet Services

  • Consolidated fuel purchases: $9.0M
  • Joint fuel hedging with TTC: $18.5M

TTC SAP Licenses

  • One-time fees: $5.0M
  • Maintenance fees: $2.5M

Shared Services Project

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SLIDE 18

Purchasing

Shared Services Project

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SLIDE 19

Other Benefits

  • Culture shift across all organizations
  • Increased collaboration across organizations
  • Benefits will increase with time

Shared Services Project

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SLIDE 20

Next Steps

  • This is an update report
  • Executive Committee to consider report on

September 21, 2015

  • City Council to consider report on September

30, 2015

  • Report will be formally sent to the Agency

Boards once considered by City Council

Shared Services Project

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SLIDE 21

Questions

Shared Services Project