Service / Technical Update Matthew Draycott Technical Services - - PowerPoint PPT Presentation

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Nov 23, 2022 196 likes •333 views

Schools IT Service / Technical Update Matthew Draycott Technical Services Manager matthew.draycott@nottinghamcity.gov.uk New Pricing Structure Reduced Support Costs Simplified Pricing Fewer Add - ons Same pricing

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Schools IT Service / Technical Update

Matthew Draycott

Technical Services Manager matthew.draycott@nottinghamcity.gov.uk

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New Pricing Structure

Reduced Support Costs
Simplified Pricing
Fewer ‘Add-ons’
Same pricing for Schools and Academies
Capita SIMS Licence Separated
Fairer Pricing
Transparent

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Core & Curriculum IT Support Pricing

Pupils On Roll 3 Year Discounted 1 Year Variable 209 and under Available on ESN Available on ESN 210 to 409 Available on ESN Available on ESN 410 and over Available on ESN Available on ESN

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Scheduled Visits

3 Year Discounted 1 Year Variable Per ½ Day Available on ESN Available on ESN

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Capita SIMS.net Licence

Costs passed on directly from Capita
£3.56 per pupil
SIMS Dinner Money £295

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Remote Backup

SIMS / FMS Only Available on ESN
Whole School Available on ESN (500GB –

1024GB)

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Microsoft Licencing

Windows 7 or 8.1
Office 2010 or 2013
Server
Remote Management
Anti Virus
Work at home
£35 per member of staff

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Core IT Service

SIMS / FMS
Telephone Support
15 Hours Support / Consultancy
Unlimited Training
Office 365 (Email, Lync, OneDrive)

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Curriculum IT Service

Extend ‘Core’ to whole school
Single Support Provider
Unlimited Technical Support
iPad Management
Annual Health Check
Student Accounts

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Online Support Requests

Accessed via new shortcut on Desktop and

Start Menu

Automatic login

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Simple online form to log a request for support
All staff in school can log their own calls

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Selected staff at school have overview of all

site requests and updates

Can instantly update your call and monitor