Service / Technical Update Matthew Draycott Technical Services - PowerPoint PPT Presentation

Schools IT Service / Technical Update Matthew Draycott Technical Services Manager matthew.draycott@nottinghamcity.gov.uk

New Pricing Structure • Reduced Support Costs • Simplified Pricing • Fewer ‘Add - ons’ • Same pricing for Schools and Academies • Capita SIMS Licence Separated • Fairer Pricing • Transparent

Core & Curriculum IT Support Pricing Pupils On Roll 3 Year Discounted 1 Year Variable 209 and under Available on ESN Available on ESN 210 to 409 Available on ESN Available on ESN 410 and over Available on ESN Available on ESN

Scheduled Visits 3 Year Discounted 1 Year Variable Per ½ Day Available on ESN Available on ESN

Capita SIMS.net Licence • Costs passed on directly from Capita • £3.56 per pupil • SIMS Dinner Money £295

Remote Backup • SIMS / FMS Only Available on ESN • Whole School Available on ESN (500GB – 1024GB)

Microsoft Licencing • Windows 7 or 8.1 • Office 2010 or 2013 • Server • Remote Management • Anti Virus • Work at home • £35 per member of staff

Core IT Service • SIMS / FMS • Telephone Support • 15 Hours Support / Consultancy • Unlimited Training • Office 365 (Email, Lync, OneDrive)

Curriculum IT Service • Extend ‘Core’ to whole school • Single Support Provider • Unlimited Technical Support • iPad Management • Annual Health Check • Student Accounts

Online Support Requests • Accessed via new shortcut on Desktop and Start Menu • Automatic login

• Simple online form to log a request for support • All staff in school can log their own calls

• Selected staff at school have overview of all site requests and updates • Can instantly update your call and monitor updates from Schools IT