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Servant Leadership Timothy E. Sander Executive Vice President, Chief Administrative Officer & General Manager, Legal Compliance and Human Resources Columbia University Presentation on February 13, 2020 22 offices across the U.S., Canada,


  1. Servant Leadership Timothy E. Sander Executive Vice President, Chief Administrative Officer & General Manager, Legal Compliance and Human Resources Columbia University Presentation on February 13, 2020

  2. 22 offices across the U.S., Canada, Mexico, Central and South America

  3. Foundation of Sumitomo The fundamental meaning of the precepts: “Not only in matters of business but in all situations, make efforts with deepest gratitude in every aspect.”

  4. Founders Precepts Two Themes: (1) Show Mutual Respect for Individuals (2) Exercise Prudent and Sound Business Practices • Example: “5. No matter what someone might say to you, never lose your temper or speak with harsh words; politely explain your position until an understanding can be reached.”

  5. Besshi Copper Mine in 1881 The Present State

  6. Sumitomo’s Business Philosophy Passed down over the generations for 400 years! 1. Sumitomo shall achieve strength and prosperity by placing prime importance on integrity and sound management in the conduct of its business. 2. Sumitomo shall manager its activities with foresight and flexibility in order to cope effectively with the changing times. Under no circumstances, however, shall it pursue easy gains or act imprudently.

  7. Sumitomo’s Business Philosophy: Four Values 400 years of business history Integrity & Public No Easy Enterprising Sound Benefit & Gains Spirit Management Interest Sumitomo’s Not Influenced Stay Ahead Business by Changes of Changes Philosophy 3

  8. “Benefit for Self and Others Public and Private Interest is One and the Same”

  9. Similarities to “Servant Leadership” • 1970 “The Servant as Leader” by Robert Greenleaf • 1958 “Journey to the East” by Hermann Hesse

  10. Servant Leadership Traits (1) Listening (2) Empathy (3) Healing (4) Awareness (5) Persuasion (6) Conceptualization (7) Foresight (8) Stewardship (9) Commitment to Growth of People (10)Building Community Source: “ Character and Servant Leadership: Ten Characteristics of Effective, Caring Leaders ” by Larry C. Spears, The Journal of Virtues & Leadership, Vol. 1, Issue. 1, 2010, 25-30

  11. Ninomiya Kinjiro

  12. Ninomiya Kinjiro

  13. Tokyo Assignment: 1 1996-1998 “The Two Year Temporary Assignment that Never Ended” 1996 – Introduction to Sumitomo Corporation by Mr. Takeo Akiyama

  14. Sumitomo Corporation Group Corporate Vision: We aim to be a global organization that constantly stays a step ahead in dealing with change, creates new value, and contributes broadly to society . Management Principles:  Corporate Mission: To achieve prosperity and realize dreams through sound business activities.  Management Style: To place prime importance on integrity and sound management with utmost respect for the individual .  Corporate Culture: To foster a corporate culture full of vitality and conducive to innovation .

  15. Six Material Is Issues for Sustainability

  16. 100 Year Anniversary Corporate Message Enriching lives and the world

  17. Sumitomo TOMODACHI Program

  18. In Innovation Program

  19. 100 SEED Project

  20. Diversity & In Inclusion: Building Community

  21. Take Away Points - Seek organizations aligned with your personal values - Consider professional development benefits of Servant Leadership - Consider “sustainability” benefits of Servant Leadership

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