seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ - - PowerPoint PPT Presentation
seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ - - PowerPoint PPT Presentation
seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ 078555 4925 mzondo@seda.org.za PRESENTATION OUTLINE 1. Rationale 2. Introduction 3. Backdrop 4. Client Journey Model 5. Seda TALK 6. Seda START 7. Seda BUILD 8.
PRESENTATION OUTLINE
1. Rationale 2. Introduction 3. Backdrop 4. Client Journey Model 5. Seda TALK 6. Seda START 7. Seda BUILD 8. Seda GROW 9. Seda RESCUE
- 10. Seda KZN Performance YTD
- 11. Conclusion
- 12. Way Forward
IMPLEMENTATION Practitioners Programmes/Offerings SEDA STRATEGY Impact Goal (Objectives) NATIONAL SMALL BUSINESS ACT Objectives Functions
- 1. RATIONALE
- 2. INTRODUCTION
Objectives of Seda as per NSBA (Amendment Act 29 of 2004) :
To design and implement development support programmes. To promote a service delivery network that increases the contribution of small enterprises to the South African economy, and promotes economic growth, job creation and equity. To generally strengthen the capacity of-
- service providers to support small enterprises
- small enterprises to compete successfully domestically and internationally.
- 2. INTRODUCTION cont…
Functions of Seda as per NSBA (Amendment Act 29 of 2004) :
- 2. INTRODUCTION cont…
Seda Strategy:
- 3. BACKDROP
National government’s goal to create 5 million decent jobs in South Africa by 2020
- Bring down unemployment rate to 15%
- Labour-absorbing economic sectors such as agriculture, manufacturing and
services prioritised as key drivers of job creation SME’s can serve as crucial engines of economic development and job creation
- Principal creators of new jobs
- Can adapt more easily to market conditions
- Typically employ more labour-intensive production processes
- Have “lower capital costs associated with job creation”
- 4. CLIENT JOURNEY MODEL
This model was developed from the functions of Seda as defined by the Act.
The aim is to provide services equitably through a strong partnership network. This Model is both inward and outward focused.
- 4. CLIENT JOURNEY MODEL cont...
Challenges (outward focused):
- Fragmentation of support agencies
- Buy-in from Stakeholders
- Quality of service
- ROI
- Relevance and flexibility of offerings
- Resource limitations
- Ineffective M & E
- 4. CLIENT JOURNEY MODEL cont...
Challenges (inward focused):
- Practitioner skills
- Staffing (insufficient staff/high turnover/poor recruitment)
- Staff Morale
- Quality of Service Providers
- Insufficient Funding
- “Target Driven”
- Demand outstrips supply
- Ineffective M & E
- 5. Seda TALK
Seda TALK
NETWORKS
Entrepreneur Profile Business Idea Feasibility Finance Legal & Compliance Business Registration Access to Markets Operations Human Resources Business Planning
TRAINING
Start Up 1 Basic Business Skills Co-operative Training (optional)
- 6. Seda START
Seda START Coaching Access to Finance Facilitation Mentorship Technical support
- Compliance
- Access to Markets
- Basic Systems
- 7. Seda BUILD
Seda BUILD Coaching Mentorship Technical support
- Advanced Systems
- Supplier Development
- MSP
- 8. Seda GROW
Seda GROW Coaching Mentorship Technical support
- Product Development
- Expansion (Franchising)
- Export Development