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S Topics S District Overview S Capital Improvement S Customer - PowerPoint PPT Presentation

S Topics S District Overview S Capital Improvement S Customer Service Projects S Enhancements S Rates and Billing S Legislative Update S PG&E Power Shutoffs 2 CCWD Overview Established in 1946 13,000 Water Customers 65 Full-Time Employees


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  2. Topics S District Overview S Capital Improvement S Customer Service Projects S Enhancements S Rates and Billing S Legislative Update S PG&E Power Shutoffs 2

  3. CCWD Overview Established in 1946 13,000 Water Customers 65 Full-Time Employees 5,000 Sewer Customers 3

  4. CCWD Overview • Six water services areas • 5 Surface water • 1 Groundwater • 12 wastewater service areas • Recycled water supplied to golf courses • Two hydropower projects • North Fork Project on Stanislaus River • New Hogan Dam on Calaveras River 4

  5. Five-Member Elected Board of Directors 5

  6. CCWD Districts 6

  7. Mokelumne River Groundwater CCWD Water Supplies Stanislaus River Calaveras River 7

  8. Spicer Reservoir – Ebbetts Pass Water Supply 8

  9. North Fork Project 9

  10. PG&E Power Shutoffs S 10

  11. Thank you for Conserving Water During PG&E Power Shutoffs 11

  12. Ebbetts Pass Infrastructure Improvements S 12

  13. Reach 1 Pipeline Replacement Project S Project summary: Replace 5 miles of 12-inch diameter water transmission pipeline between Avery and Forest Meadows S Purpose: Reduce leaks, increase fire flow & reliability S Schedule: Completion by fall 2020 S Cost: $7.5 million 13

  14. Redwood Tanks Replacement Project Replace 5 aging redwood tanks with fire- S resistant metal tanks Locations: Forest Meadows, Arnold, Big S Trees Village Estimated cost: $2.7 million S Grant funding: $1.1 million (Cal S OES/FEMA) Construction expected to begin in 2020 S 14

  15. Techite Line Replacement Project Replacing 1.3 miles of 14-inch diameter Techite pipeline (installed in S 1970s) with new, 10-inch ductile iron water transmission line The project area is along parts of Meko Drive, Blackfoot Circle, S Ottowa Drive and Bigfoot Circle Will replace 7 fire hydrants, 4 air relief valves, 1 PRV S Water service will not be interrupted S Techite is a fiberglass composite material used in the late 1970s that S was later found to be defective. Estimated cost: $2 million S 15

  16. Hunters Water Treatment Plant Filter Project S Rehabilitating two filters S Estimated cost: $477,000 S Construction expected to begin in 2020 16

  17. Reach 3A Project Completed in 2017 S Replaced 4 miles of 12- inch diameter water transmission pipeline S New pipe runs from White Pines to the Cal Fire Station in Arnold S Cost: $5.3 million 17

  18. Redwood Tank Replacement Completed in 2014 S Replaced two redwood tanks in Big Trees Village with metal tanks S Constructed 750 feet of new, 8-inch water line S Cost: $800,000 18

  19. Legislative Update S 19

  20. Water Use Efficiency Legislation S Sweeping water use efficiency legislation was passed in 2018: SB 606 & AB 1668 S The new law limits indoor water use, outdoor water use and water lost to leaks S CCWD & the State will not enforce these “water budgets” on an individual customer level S CCWD will be responsible for meeting an aggregate water budget by 2023 – fines possible in 2025 20

  21. Water Shutoff Protection Act S SB 998 was passed in 2018 and it provides additional protections for customers who are delinquent and at risk of having their water shut off S Effective February 1, 2020, CCWD must provide water shutoff information in multiple languages, extend the time between the bill being mailed and shutting off water, and offer payment plans to customers S More information can be found at www.ccwd.org/watershutoffprotection 21

  22. Rates S 22

  23. CCWD Adopted a Five-Year in May 2018 Rates go up on July 16 Each Year 23

  24. Residential Water Usage Rates 24

  25. AutoPay & Bill Info S 25

  26. AutoPay is Free and Easy – www.ccwd.org Don’t use Doxo 26

  27. Other Convenient Payment Options S Customers can make one-time payments online without registering for an account S Customers can pay over the phone 24/7, 365 by calling (844) 516-4349 27

  28. Important Info Available on Bills S Even if you’re on AutoPay, please take the time to read the front and back of the paper bills you receive S The bills contain special messages and other useful information about your CCWD utility services, and we update them regularly when policy changes 28

  29. End of Presentation S Joel Metzger, External Affairs Manager S Direct phone: (209) 754-3123 S Email: joelm@ccwd.org S For more information, go to: www.ccwd.org S Like us on Facebook: facebook.com/calaveraswaterdistrict 29

  30. Thank you for coming! Q&A 30

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