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S P I Strategy Planning Implementation Come to us with your - - PowerPoint PPT Presentation

So what does SPI mean? S P I Strategy Planning Implementation Come to us with your goal, Throughout this process, Spies love putting plans your pie in the sky idea, your our team becomes a part into practice. Come to objective. Our team


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S P I

So what does SPI mean?

Strategy Planning Implementation

Come to us with your goal, your pie in the sky idea, your

  • bjective. Our team will work

with you to develop a smart and practical communications Strategy. Throughout this process,

  • ur team becomes a part
  • f yours. We help turn

your strategy into concrete Plans to get things moving fast. Spies love putting plans into practice. Come to us with a vision and at the end see it come to life – we can Implement it all with gusto.

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HR Communications Websites

Communication is at the heart

  • f everything

we do.

And, What Does SPI Do?

At SPI, we do communications. And, we do it all in house. Web Development Editorial Design Application Development

Blogs Newsletters Ads Presentations Training Tutorials Intranets SharePoint Content Management Branding Content Migration

It's all connected.

Good design does little without a great story, delivered in the right way.

Message Development Feature Articles Executive Communications Speeches Strategic Communication Plans Collateral Engagement Activities Database Apps Animations Social Media E-mail Campaigns Infographics News Releases Video

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Our Sweet Spot

Strategies that Work Sophisticated Websites and Applications Amazing Design Compelling Editorial

SPI

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About Our People

Design skills

15

Writing skills

16

Web development skills

12

Programming skills

5

Project management skills

15

Currently we are a team of 35 professionals with a wide variety of skills, many of which overlap. We even let our writers talk to our programmers. Executive-level communications strategy skills

6

Professional turnover (2007 - 2017)

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Steve E. Goodman

General Manager

What’s in my tool belt: Communications strategy and counsel, client service, finding design and technology solutions to communication challenges, innovating and collaborating.

James Koppenal

Managing Director Digital Communications

Sonali Munjal

Managing Director Application Development

Our Team

What’s in my tool belt: Corporate communications,

  • nline marketing, digital

communications, marketing strategy, strategic planning, project management – and an amazing team around me! What’s in my tool belt: Software architecture and design, requirements analysis, web application development using .Net, PHP, SiteCore, SharePoint, SQL databases, scripting languages.

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Our Team (Cont.)

What’s in my tool belt: Strategy, project management, corporate communications, digital communications, social media strategy and management, market research, web analytics.

Will Brucella

What’s in my tool belt: Research, Project Management, Writing, Social Media, QA Testing, Google Analytics, client communications and basic html knowledge.

Brittany Martello

What’s in my tool belt: Managing the latest social media platforms, as well as Hootsuite, MomentFeed, Canva, QA testing, project management and client communications.

Mike Dooley

What’s in my tool belt: Code development, CSS, graphical implementation, site layouts, jQuery.

Kate Bird

Digital Strategy and Project Lead Digital Account Manager Senior Web Developer Assistant Account Manager

Ellen English

What’s in my tool belt: Writing everything from speeches to web copy, strategic communications expertise, including M&A and crisis experience, internal communications, project management and account management. What’s in my tool belt: Web design and development across various platforms, WordPress & mobile- compatible layouts, e-commerce development & management, social media, data management, heavy photo editing/retouching, extensive print experience & customer service.

Amanda Feliu

What’s in my tool belt: Writing, editing, proofing/QA, project management, internal communications expertise, awards programs.

Tom Gianinio

What’s in my tool belt: The Adobe suite, a understanding of HTML5, Maya, and a swath of digital painting tools.

Tom Gilbert

What’s in my tool belt: HTML, CSS, JS, AS, Video production, Animation, Audio Production and more.

Senior Director

Mike Enriquez

Graphic Designer Junior Graphic Designer Director, Interactive Team Leader Director

Dana Haase

What’s in my tool belt: Project management, corporate communications, social media marketing, integrated marketing, brand management, brand strategy.

Director Of Project Management

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Our Team (Cont.)

What’s in my tool belt: Employee communications, executive communications and counsel, writing, editing, project management, media relations.

Sanchi Kabbina

What’s in my tool belt: ASP, ASP.NET, HTML, XML, C#, C and C++

Rebecca Keiser

What’s in my tool belt: Writing for web, proofreading and QA, basic html knowledge, eye for design, Google analytics, client communications, account management, internal communications.

Dan Kurpick

What’s in my tool belt: Developing content, research, social media, media monitoring, project management and design skills

Ollie Hartsfield

Senior Director Senior Account Manager Assistant Account Manager Senior Application Developer

Jon Lederman

What’s in my tool belt: Creative writing, business writing, communication, strategy, program and project management. What’s in my tool belt: Graphic design through use of Photoshop and Illustrator. CMS and HTML.

Rob Marzulli

What’s in my tool belt: Award-winning internal communications writing, producing/project managing executive thought leadership pieces and annual reports, successfully collaborating with colleagues from middle management to the C-suite.

Edward Maybert

What’s in my tool belt: Maya, ToonBoom, AfterEffects, Unity, 2D/3D animation, modeling, rigging, lighting, all

  • ther web, database, programing

paradigm used in this industry.

Director

Dee Marino

Junior Graphic Designer Senior Application Developer Associate Director

Heather Norian

What’s in my tool belt: QuickBooks, Microsoft Excel, A BIG GIANT CALCUATOR.

Director of Finance

Angela Parente

What’s in my tool belt: Client communications, project management, internal communication support, proofreading & QA, proficiency in SharePoint & Tridion, basic html knowledge.

Senior Account Manager

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What’s in my tool belt: Adobe Suite CC; Unintended PowerPoint and Word Guru, QuarkXPress and just about any other graphics program. Old school html in homesite.

Cinthya Rivas

What’s in my tool belt: HTML, CSS and JavaScript. Some knowledge of PHP, ASP.NET and C#.

Anthony Rizzo

What’s in my tool belt: Visual communication, photography and video editing, knowledge of front- end development with HTML, PHP, and CSS, basic database management with SQL, and traditional and digital illustration skills.

Ellen Sanders Pam Pizarro

Creative Director Web Developer Director, Client Services & Editorial Web Developer

Erik Stagg

What’s in my tool belt: Html, JavaScript/JQuery, CSS, PHP, Adobe Premiere Pro/Audition.

Web Developer

What’s in my tool belt: What’s in my tool belt: Writing, editing, AP-style proofing, project management.

Santino V

What’s in my tool belt: HTML, CSS, Javascript.

Senior Web Developer

Julie Weissbach

Director, Client Services

What’s in my tool belt: Project management, change management, employee research and focus groups, meeting facilitation, change management.

Our Team (Cont.)

Dana Panaro

What’s in my tool belt: Microsoft Office, CisionPoint, social media outlets, business writing, creative writing, press releases and pitching, project management, and time management

Account Coordinator

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The Value of Partnership

We invest in relationships.

  • Flexible billing structures
  • Collaborative scopes of work
  • Building the best teams for each assignment
  • Commitment to quality
  • We trust our clients and work to earn their trust – the

key to our strong and enduring client relationships

“We are at our best when serving as an extension of our clients’ teams.”

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Our Pharma Clients

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Our Internal Clients

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All of Our Clients

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Awards

NJ IABC Iris Awards

17

PRSA Awards

10

ACE Awards

5

20 years of award-winning work Recent Awards

  • 2016 Communicator Award – Merck for Mothers
  • 2015 PRSA NJ “Best in Show"; Digital or Interactive Technology – Bayer Essentials
  • 2015 Ava Award Platinum Winner; Creativity Web Design/Website – Bayer Essentials
  • 2015 Ava Award Gold Winner (Interactive Communication/E-card) – SPI Holiday E-card
  • 2015 Ava Award; Honorable Mention – Mt. Pleasant Animal Shelter
  • 2015 Astrid Award; Excellence in Design – Mt. Pleasant Animal Shelter
  • 2015 Astrid Award Gold Winner; Excellence in Design – Bayer Essentials
  • 2014 Ragan’s Employee Communications Award Grand Prize Design; Honorable Mention –

Bayer Essentials

  • 2013 NJ IABC IRIS Award; Best in Show awarded by the IABC, New Jersey Chapter – Board
  • f Pensions of the Presbyterian Church, USA
  • 2013 NJ IABC IRIS Award; Excellence for Communication Skills – Board of Pensions

Ava Digital Awards

3

Astrid Awards

2

Communicator

  • f the Year

Award

1

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Quality Control

We bring all of our core competencies to the quality control process:

  • Test scripts and regression testing (Web

and Application Development)

  • Proofreading and message alignment

(Strategy and Editorial)

  • Brand compliance and user experience

(Design)

  • Understanding the goal – to balance

‘perfection’ against cost and time realities (Client Services)

The Plan - Quality Control is Easy Reality - Quality Control is a Challenge

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Our Approach

Continuously improve Standardize processes Dedicate experts Minimize overhead Leverage technology

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Our Creative Process

Our creative process ensures we deliver high quality work that meets our client’s needs. Not only can we design, but we can also help with overall strategy, editorial and publishing. So let’s jump to it!

Ask Questions and Listen

We ask questions. Strategic ones. Easy ones. Tough ones. And we do

  • ur own research. All with the aim of

understanding your goal and challenges as well as you do.

Proof, Proof, Proof!

We maintain high quality, whether it’s a draft or the

  • final. We make sure the

copy is accurate, the design is on brand, and the look is outstanding.

Analyze and Learn

With every design, we learn more about client’s

  • preferences. We also look for feedback from the intended

audience to help us learn and grow.

Review Designs with Client

Once we are happy with the designs, we deliver them to our clients for review. It’s part of a collaborative process to achieve the best product. Follow us this way

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Seek Visual Inspiration

We look outside before we look in. We keep up with visual trends to keep our designs fresh and forward. We also use clients’ brand guidelines to inform our stylistic choices and to align with the clients’ brand look and feel. In the end, it all must look seamless. What's Next?

Create Mockups

As a team, we brainstorm creative ways to bring forth our clients’ visions. Then, our designers develop a few design options. Or, in the case of a video, we create a storyboard to show scene-by-scene how the video will look. Let’s keep going! We are halfway there.

Refine and Refresh

With client input and new ideas, we work to revise the draft designs. Drum roll please! But wait, there's more

Deliver Final!

Once we go through another internal review process, we send the next version of the design. We’ll repeat until it’s just what the client wanted –

  • r more!

We are highly flexible, and will do whatever we need to ensure the final product is outstanding and our clients are happy with it.

Offer Ongoing Support

Our design process is complete, but our work with our clients isn’t. Whether it’s laying out the content within the e-newsletter template we designed or writing a feature story for an intranet website, we are ready to help in all aspects of communications creation and publishing.

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Pfizer 150th

Our relationship with Pfizer began in 1999 with a three-month online

Sweepstakes Promotion project associated with Pfizer’s 150th anniversary celebration

Pfizer Genome Pfizer FunZone

We developed a Smithsonian Exhibit Website We developed a Website to support Pfizer’s STEM CR initiatives

Pfizer Relocation Pfizer/Wyeth Merger support Pfizer Global Health Fellows Pfizer Cultural Opportunities

We developed and continue to support and enhance an interactive

intranet application that supports Global relocations of Pfizer Colleagues

We developed a Day One website for Wyeth employees to begin

enjoying the Pfizer experience on Day One following the merger

We developed and continue to support and enhance an intranet site

and program management application that supports this global CR initiative

We developed a self-standing intranet application designed to help

Pfizer colleagues benefit from the many programs, cultural events and

  • rganizations supported by Pfizer and the Pfizer Foundation

SPI-Pfizer Highlights

Cultural Opportunities

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Your Life, Your Pfizer HR Employee Intranet Site

Prior to the introduction of Pfizer’s current HR intranet, we provided

  • ngoing design and content management support for Pfizer’s Your Life,

Your Pfizer HR Website.

Your Life Your Pfizer content migration Your Life, Your Pfizer email Communications

Working with Pfizer and IBM, we evaluated and migrated content

from Your Life, Your Pfizer to HR Source (now Pfizer World)

We provided ongoing email communications development and

distribution support for Pfizer’s HR Organization as well as production and design support

Design and Production Support for HR Materials Pfizer Plus Open Enrollment Support

Produced SPDs (printed, Online and distributed on CD-ROMs) We provided broad support for Pfizer’s retiree relations program

including the development and support of a retiree portal, Pfizer Plus

We developed a variety of online and printed materials designed to

support Pfizer Retirees’ open enrollment registration

Pfizer United Way

We developed and provided yearly updates for a Pfizer United Way

campaign intranet site designed to build colleague interest and participation

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Pfizer Fitness Center

We managed fitness center colleague communications and

developed a tool to register and track quarterly participation incentive payments

Positive Profiles Pfizer CHAD

We supported Pfizer’s community health advocacy outreach

program to communicate Medicare Part D changes and initial registration

Pfizer Workforce Management HRoD

We provided communications support for an HR change management

initiative designed to rollout Pfizer’s Workforce Management tool to worldwide HR colleagues

We supported the global rollout of HRoD to colleagues with a wide

variety of communications materials

Working Mother

We provided annual support for Pfizer’s Working Mother “Best

Places ...” submission

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Intranet and Internal Communications Support

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Intranet: Bayer U.S. Portal

THE CLIENT

Bayer United States

OUR ROLE

Combine many internal sites into a single intranet shared by all U.S. employees.

AREAS OF SKILL

Design, Branding, Application Development (Site Core), Web Development, Content Strategy, Editorial, Content Management, Communications Governance

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Intranet: Merck for Mothers Sync Community

THE CLIENT

Merck for Mothers (Merck’s Signature Initiative).

OUR ROLE

Redesign the internal SharePoint community site to engage employees, leverage program branding. Provide ongoing community stewardship/content management.

AREAS OF SKILL

Design, UX Development, Content Strategy, Content Management, SharePoint.

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Intranet: Bayer Elevator Site

THE CLIENT

Bayer

OUR ROLE

We designed and developed an innovative and interactive intranet website to help Bayer colleagues become “brand ambassadors” through engaging “floors” of facts, product information, games, news and more.

Awarded 2015 “Best in Show” – NJ PRSA Finalist for Ragan Communications – Best Intranet Site

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Intranet: Covance

THE CLIENT

Covance, a division of LabCorp

OUR ROLE

Redesign and enhance the Covance intranet to support the rollout of a new company brand and visual identity while building employee engagement Provide ongoing content management, governance, training support and technical support.

AREAS OF SKILL

Branding, Design, UX Development, Content Strategy, Editorial, Development (SharePoint 2007), Governance, Training.

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Intranet: Regeneron

THE CLIENT

Regeneron

OUR ROLE

Redesign and enhance the functionality

  • f the Regeneron intranet to meet

demonstrated end-user needs.

AREAS OF SKILL

Communications strategy, Employee Research, Design, Development (SharePoint 2007, 2013)

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Intranet: InVentiv Health

THE CLIENT

InVentiv Health

OUR ROLE

Redesign a corporate employee intranet to support employee engagement and productivity

  • bjectives.

AREAS OF SKILL

Development (SharePoint 2013), Branding, Design, Content Architecture, Intranet Governance, Editorial

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Messaging and Editorial

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Messaging & Editorial

You name it, we write it. Just to name a few:

  • Senior leader messages to employees
  • Executive blogs
  • Executive point-of-view pieces
  • Feature articles
  • Web content
  • Employee profiles
  • Company-at-a-glance fact sheets
  • Postcards
  • Corporate presentations
  • Ad copy
  • Social media messages

Employee Profiles Merck Ad Copy Merck

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Messaging & Editorial

You name it, we write it.

Leadership Blogs for Merck Feature Stories for Alcon

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Email: Oncology Newsletter

THE CLIENT

Merck Oncology

OVERVIEW

To help Merck Oncology communicate its important news, milestones, and patient and employee perspectives, we designed a monthly e-newsletter for distribution to the Oncology CBL. We compile and format the content, draft copy and create graphics/images as needed, and send to the mailing list.

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Employee Engagement

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Intranet: Bayer Six Words

THE CLIENT

Bayer

OUR ROLE

We created an employee engagement campaign asking employees for a six- word answer to the question, “What does working at Bayer mean to you?” We built a custom intranet website with their answers -- along with photos and colleague information -- presented so as to convey individual stories as well as the collective whole.

Awarded 2017 “Silver Quill Award of Merit, Internal Communications – IABC Heritage Region

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Employee Engagement: Covance

Covance

Brand Champion Badge

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Employee Engagement: Novo Nordisk

Novo Nordisk

Branding, Elevator & Wall Logo

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Employee Engagement: Merck

Merck Oncology

Melanoma by the numbers puzzle

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Employee Engagement: Merck

Merck Oncology

Lung Cancer Puzzle Game

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Employee Engagement: Merck

Merck Oncology

Lung Cancer Puzzle Game

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Gamification: Merck Oncology Puzzle

THE CLIENT

Merck Oncology

OUR ROLE

In honor of Lung Cancer and Stomach Cancer Awareness Months, we developed a global engagement activity to educate employees on these

  • cancers. Using the growing trend of

gamification, we developed an interactive online puzzle game that used our design, web development, and editorial skills. When each puzzle was pieced together, it revealed facts and information on these cancer areas.

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Digital Signage: Merck Oncology

THE CLIENT

Merck Oncology – Cancer Heroes

OVERVIEW

To encourage participation and build awareness, we helped create plasma screens reflecting the employee engagement campaign’s images.

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Visual Identity and Branding

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Branding Guidelines: Merck

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Design and Production: Merck Vaccines Strategy

THE CLIENT

Merck Vaccines

OVERVIEW

We developed a wordmark for the new Global Vaccines strategy, “Live the

  • Legacy. Protect the Future.” The

wordmark incorporates the three strategic pillar icons and colors. For the strategy launch, we applied the wordmark to a variety of materials: ceiling, roll-up and hanging banners; “step-and-repeat” floor banners; podium signs; table skirts; decals; PowerPoint templates; and web parts, etc.

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Design, Video and Production: Pfizer HR Campaign

THE CLIENT

Pfizer

OVERVIEW

To support the launch of Pfizer’s new HR on Demand intranet site, we developed a visual campaign with elements such as posters, tent cards, email templates, giveaways, plasma screens and social media web

  • parts. We also developed teaser videos

to highlight new features and create excitement for the site launch. Translated into 13 languages.

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Web Development

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Website: Merck.com

THE CLIENT

Merck and MSD

OUR ROLE

We are the Agency of Record for Merck.com and MSD.com. We are responsible for strategy, content development, design and technology support.

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Website: Saving Mothers Giving Life

THE CLIENT

Merck (and MSD)

OUR ROLE

Design, Develop and provide ongoing technical and content management support for Merck’s Signature Program website.

AREAS OF SKILL

Development (WordPress), Design, Editorial

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Website: Merck Helps

THE CLIENT

Merck Helps

OUR ROLE

To support Merck Helps, the company’s patient assistance program, we designed and developed a public website that features an online tool allowing consumers to determine eligibility.

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Website: Tekni-Plex

THE CLIENT

Tekni-Plex

OUR ROLE

Design and develop website, brand

  • compliance. We brought together the

look and feel of 6 business units under

  • ne corporate brand scheme.

AREAS OF SKILL

Design, Html Development, Trade Shows, Marketing Communications, Print Design and Production and Communications Strategy.

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Website: Merck for Mothers

THE CLIENT

Merck for Mothers

OUR ROLE

We perform near-daily site content updates at the request of the MFM team and its agencies. Our stewardship of the site also includes monthly traffic analysis and technical counsel.

AREAS OF SKILL

We also maintain the MSD for Mothers site and make content updates to mirror the MFM one.

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Website: Regeneron

THE CLIENT

Regeneron

OVERVIEW

We used WordPress to make an interactive timeline for Regeneron employees to learn more about the history of the company.

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Corporate Brochures and Print

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Corporate Brochures: Board of Pensions

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Corporate Brochures: Covance

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Corporate Newsletter: J.M. Huber Before and After

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Design: Pfizer Global Health Fellows

THE CLIENT

Pfizer Global Health Fellows

OVERVIEW

Two-tier design campaign for Pfizer GHF program to promote general awareness and recruitment. Elements included posters, brochures, digital displays and website assets.

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Multimedia

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Multimedia: Merck Vaccines

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Multimedia: Merck

Merck

Pipeline

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Multimedia

Bayer

Calendar

Tyco

Screensaver

Pfizer

Teaser commercial developed for Pfizer to promote new online resource for HR generalists

Pfizer video link Bayer Calendar link

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Video

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Video: Merck Vaccines Heritage

THE CLIENT

Merck Vaccines

OVERVIEW

We wrote, directed and produced a video for external use that tells the story of Merck Vaccines' rich history. The “Heritage Video” showcases the value of the business and the difference Merck Vaccines has made, and continues to make, in global public health.

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Video: Glenmark Pharmaceuticals

THE CLIENT

Glenmark Pharmaceuticals

OVERVIEW

We concepted and produced (not film) a video for an internal town hall

  • meeting. The purpose of the video was

to help employees understand what a ‘A Day in the Life of a Glenmark Warehouse Employee’ is like. The client interviewed a few leaders and warehouse employees in an investigative journalist style. The feedback was overwhelmingly positive and employees loved getting to know an often unseen part of the company.

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Video: Pfizer

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Video: Covance

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Video: Merck Vaccines

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Video From PowerPoint: Tyco

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Video: Merck HR Savings Plan Animation

THE CLIENT

Merck HR

OVERVIEW

We produced a three-minute, animated video about the company’s U.S. Savings Plan. We edited the client’s script, designed the storyboard and visual elements, provided voiceover, and researched and selected background music.

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Video White Board: Merck Animal Health

Merck

Animal Health

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Video: Merck ASCO Employee Video

THE CLIENT

Merck Oncology

OVERVIEW

We sorted through iPhone videos provided by Merck to do a quick outline

  • f content and flow for a “man-on-the-

street interview” compilation video. We used our in-house video editing to produce the video, edit where needed, adjust sound, and add title screens, lower-thirds, logos, etc.

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Presentations

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Presentations

Amneal, JP Morgan

Presentation

Tyco

Presentation

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Presentations

Novo Nordisk

Ellis Island Sales

Merck

About Deck

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Infographics

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Infographics: Merck & SMGL

Merck

Vaccines

Merck

Branding

Merck

Asco

Saving Mothers Giving Life

Infographic

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Infographics: Novo Nordisk

Novo Nordisk

GSI Signature Programs

Novo Nordisk

Employee Survey Results

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Infographics: Pfizer & Tyco

Pfizer

Global Health Fellows

Tyco

Intranet Hashtags

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Social Media

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Design: Merck Oncology Social Media

THE CLIENT

Merck Oncology

OVERVIEW

We and Merck’s Enterprise Social Media Team are actively collaborating using our proprietary InkBench™ tool to produce and archive social media assets.

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Social Media: Alcon

THE CLIENT

Alcon

OVERVIEW

We provide social media content support for Alcon’s public Facebook

  • page. We identify topics

for postings, maintain a full editorial calendar, and provide copywriting and graphic design for the posts.

The social media tiles we develop are created in inkbench

!

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Application Development

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Application Development

  • Bayer Calendar
  • Bayer in Six Words
  • Covance Brand Challenge Game
  • Covance Inventory Tool
  • Content Migration – Covance, Pfizer GHF
  • InkBench
  • inVentiv SharePoint Custom Templates, Web parts
  • MDAdvantage Broker Extranet and Intranet
  • Merck and Pfizer Retiree Communities
  • Merck Clinical Trials
  • Merck for Mothers Photo Library
  • Merck Helps
  • Merck Pipeline
  • Merck Social Media Decision Tool
  • Merck Timeline
  • Pfizer Relocation Worldwide
  • SPI Holiday Card Creator
  • Time Tracker
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Leveraging Technology

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inkbench™

inkbench™ is our digital asset management and design tool. It lets communicators quickly conceive, create, edit and share digital assets of all kinds. And, it can be integrated seamlessly via API with CMPs, DAMs, CMSs, social suites and other enterprise applications.

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inkbench

Digital Asset Management Brand Compliance Design/Asset Templates Social Media Posting/Export

Corporate Materials (Posters, infographics, web graphics, etc.) Direct upload to DAM library; pull from stock, corporate DAMs via API Rudimentary scheduling and direct posting; Buffer, Hootsuite,

  • etc. via API

A cloud-based, customer-managed solution. Patent pending! Empowers Corporate Communicators; Protects brands; intranet Export via API

Integration with CMPs, CRMs, In- house workflow systems etc.

Initial discussions with Kapost, Atomize, Opal

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  • Provides a searchable library of brand-

compliant digital assets, completed projects and templates

  • Allows users to view materials, templates

and completed projects to guide new creative project requests

  • Enables customizable metadata and

unlimited file types

  • Can be integrated with other digital

platforms and tools via API including CMPs, social media posting tools, other DAMs and image libraries, etc.

inkbench Digital Asset Management

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  • Programmed to ensure brand

compliance of materials created using the tool

  • Web-based design tool
  • Social media, digital channel

and print asset creation

  • Quick adaption for multiple

channels, formats

  • Collaboration environment

allows customizations by stakeholders

inkbench Integrated Design Capabilities