Risk Assessment Webinar hosted by Alison Macklin We have advisors - - PowerPoint PPT Presentation

Risk Assessment Webinar hosted by Alison Macklin

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Volunteers Organisations

• Treated the same as employees for health and safety

purposes.

• Same expectations as employees to comply with

health and safety systems and procedures.

• Have clear roles and responsibilities and

expectations of both employees and volunteers.

Carrying out a Risk Assessment

To successfully complete these steps when carrying out a risk assessment, you should:

• Walk around your premises if possible, noting what

may cause a risk.

• Check that hazards don’t pose a risk to particular
• employees. For example, a pregnant or disabled

employee may need additional assessment.

• Talk to your employees to hear their concerns and
• pinions about health and safety.
• Make sure you have an accident book to check what

previous work-related injuries and incidents there have been.

How to carry out a risk assessment

The process of carrying out a risk assessment in your workplace can be broken down into a series of steps: 1.Identifying the hazards, by identifying what could harm employees when doing their job. 2.Identifying who might be harmed and how and highlighting the employees most at risk. 3.Assessing the risks and acting by deciding how likely it is that harm will occur and proposing changes to prevent it so far as reasonably practicable. 4.Making a record of your findings. If you employ five or more staff, it’s a legal requirement to have this in writing.

Identifying who might be at risk

• In addition to spotting hazards, it’s important to

identify who might be affected by each hazard and

• how. This includes employees and people outside

your business that might not be in the workplace all the time, such as customers, visiting clients or contractors.

• You’ll need to think about particular hazards in your

business and the steps you should take to control, reduce, or prevent them so far as possible, depending on your company.

Different types of company hazards

Whilst there will be a large focus on ensuring safety in relation to the potential spread of coronavirus, you should also be aware of other hazards that could affect your business, new wiring to manual handling, as you shift your working practices. Some examples of key hazards include:

• Electrical or mechanical equipment
• Falling objects
• Fire
• Hazardous substances
• Manual handling
• Slips and trips

Risk Assessment

• A careful examination of what in your work could

lead to harm to determine if you have done enough or need to do more

• Document significant findings if 5 or more

employees

• Suitable and sufficient
• Controls – so far is reasonably practicable (balance

cost/time/effort versus risk)

Review your risk assessments

• Reviewing your risk assessment regularly to make sure

it’s still fit for purpose is important, especially when making changes to how you work or purchasing new equipment.

• Carrying out the right risk assessment for your

company is crucial in making sure you have checked and considered everything you should that’s specific to your business. This helps ensure the day-to-day health and safety of your employees and anyone involved in your business, which is important as we slowly transition back to business.

Risk Assessment General

My risk assessment

My risk assessment

Example Risk Assessment

Example Risk Assessment

Examples and templates

• https://www.hse.gov.uk/risk/controlling-

risks.htm

Staff and Volunteer Training

• Risk Assessment
• Volunteer Management
• Fire
• Manual Handling
• Working at Height
• Lone Working
• Chemicals and Substances
• Practical training in use of equipment

Fire Risk Assessment

• Needs to be carried out by a competent

person

• Consideration of fire triangle
• Consideration of shop operations
• Control measures required to reduce the

risk

Fire – Physical Controls

• Decided on through risk assessment and

appropriate guidance and standards

• Detection and warning system
• Emergency lighting
• Signage
• Fire fighting equipment
• Fire exits
• Fire doors

Fire Doors

• Must NOT have anything hanging on them

Must not be wedged open

• This damages the fire doors and stops them

closing properly

Fire – Operational Controls

• Fire evacuation procedures
• Fire triangle management – fuel – heat –
• xygen
• Inspection, maintenance and testing regimes

required (local and national/by contractors)

Legionella

• Risk assessment carried out by a competent person
• Water source?
• Tank or mains fed
• Map water routes and outlets
• Monthly temperature checking

Are all shops simple mains fed water systems and therefore no risk? Are all toilets and sinks being used regularly?

Electrical Safety

• Mains wiring testing
• Portable appliance testing (PAT)
• Cable management
• Significant reduction in extension lead use
• Ban on personal/donated electrical item use
• Fault reporting

Security

• Security of staff, stock and cash
• Build in security measures such as:
• Panic alarm
• Safe
• Shutters
• Enforced / security accessed doors
• Valuables cabinet / personal lockers
• Design out blind spots in the sales area

Health and Safety Noticeboard

• Health and Safety Policy Statement
• Employers Liability Insurance
• Fire Evacuation Plan
• First Aid and Emergency Information
• HSE Health and Safety Law Poster
• Incident Reporting Procedures

Shop Floor Hazards

• Slips and trips
• Verbal and physical abuse
• Animals and pets
• Falling stock
• Shelving/racks not secured
• Children

First Aid

• First aid supplies Checked and

restocked regularly

• No unauthorised items (medications)
• First aider(s) appointed
• Formal first aid training

Chemicals and Substances

• Limit range of substances
• If possible agree list of products and brands

(and stick to it)

• Obtain material safety data sheet
• Carry out CoSHH assessment for hazardous

substances

• Training to include NOT bringing them in from

home to save the organsation money or because they like their ones better

!

Manual Handling

• Minimise where possible
• Handling aids – trucks, trollies
• Provide training
• Check condition of equipment

Working at Height

• Store at low levels to avoid working at height

(where possible)

• Provide suitable equipment – step ladders and

kick stools

• Sensible footwear
• Check condition of equipment regularly

Consequences

• Organisations owe a duty of care to individuals

affected by their business (employees, volunteers, customers and suppliers)

• Individuals have the right to claim

compensation where they can prove an

• rganisation has been negligent, and as a result

they have suffered injury

• Organisations must have Employers Liability

insurance.

• Public and product liability insurance are also

advisable

External Agencies

• Environmental Health Officers -Enforce health

and safety, food safety and some waste legislation

• Fire Officers - Enforce fire safety legislation •
• Trading Standards Officers -Enforce product

and consumer safety legislation

• All have the authority to conduct unannounced

visits, investigate incidents and complaints and prosecute Train employees and volunteers how to handle these visits

!

Prepare, Inform, Prevent and Recover

Official poster to go on display

Steps that will usually be needed:

• Defining the number of customers that can reasonably follow 2m social

distancing within the store and any outdoor selling areas. Take into account total floorspace as well as likely pinch points and busy areas.

• Limiting the number of customers in the store, overall and in any

particular congestion areas, for example doorways between outside and inside spaces.

• Encouraging customers to use hand sanitiser or handwashing facilities as

they enter the premises to reduce the risk of transmission by touching products while browsing.

• Encouraging customers to avoid handling products whilst browsing, if at

all possible.

• Suspending or reducing customer services that cannot be undertaken

without contravening social distancing guidelines. Encouraging customers to shop alone where possible, unless they need specific assistance.

• Reminding customers who are accompanied by children that they are

responsible for supervising them at all times and should follow social distancing guidelines.

• Looking at how people walk through the shop and how you could adjust

this to reduce congestion and contact between customers, for example, queue management or one-way flow, where possible.

Further steps

• Ensuring any changes to entries, exit and queue management

take into account reasonable adjustments for those Using outside premises for queuing where available and safe, for example some car parks.

• Managing outside queues to ensure they do not cause a risk to

individuals or other businesses, for example by introducing queuing systems, using barriers and having staff direct customers.

• Working with your local authority or landlord to take into account

the impact of your processes, including queues, on public spaces such as high streets and public car parks.

• Having clearly designated positions from which colleagues can

provide advice or assistance to customers whilst maintaining social distance.

• Continuing to keep customer restaurants and cafes closed until

further notice, apart from when offering hot or cold food to be consumed off the premises.

Social Distancing and Hygiene

• The government has developed social distancing

guidance for food which advises measures for specific food business settings including food retail stores and food businesses offering a collection service.

• The government’s ‘Working Safely During Coronavirus

(COVID-19) guidance also covers social distancing measures that can be considered for shops.

• There is specific government’s guidance on social

distancing for restaurants offering a delivery service.

Handwashing

• Objective: To help everyone keep good hygiene through the working day.
• Steps that will usually be needed:
• Using signs and posters to build awareness of good handwashing

technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available.

• Providing regular reminders and signage to maintain hygiene standards.
• Providing hand sanitiser in multiple locations in addition to washrooms.
• Setting clear use and cleaning guidance for toilets to ensure they are kept

clean and social distancing is achieved as much as possible.

• Enhancing cleaning for busy areas.
• Providing more waste facilities and more frequent rubbish collection.
• Providing hand drying facilities – either paper towels or electrical driers.

PPE

• Should PPE equipment be worn by staff working in

convenience stores?

• The government’s guidance on 20th May stated that

disposable or washing-up gloves and aprons should be worn for cleaning. These should be double- bagged, then stored securely for 72 hours then thrown away in the regular rubbish after cleaning is

• finished. More information is available here

Face Coverings - Official Advice

• The Government has updated its official advice on face coverings to prevent the spread of COVID-19. Wearing a face covering

is optional and is not required by law, including in the workplace. Face coverings are referenced in the new guidance Working safely during coronavirus (COVID-19) and Staying alert and safe (social distancing). The Government’s press release on face coverings is available here.

• In the guidance to the public, the Government states that “face coverings can help us protect each other and reduce the spread of

the disease if you are in an enclosed space where social distancing isn’t possible and where you will come into contact with people you do not normally meet. This is most relevant for short periods indoors in crowded areas, for example on public transport or in some shops.” The guidance also recommends that people make their own cloth face coverings and guidance on this is available here.

• In the guidance to employers, the Government states that “there are some circumstances when wearing a face covering may be

marginally beneficial as a precautionary measure. The evidence suggests that wearing a face covering does not protect you, but it may protect others if you are infected but have not developed symptoms.” The guidance also states that the evidence of the benefit

• f using a face covering to protect others is weak and they should not be used as a replacement for other risk management

measures such as social distancing and handwashing. This guidance states that face coverings can be disposed of in your usual waste.

• The key information to communicate to employees using face coverings is:
• wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on, and after

removing it

• when wearing a face covering, avoid touching your face or face covering, as you could contaminate them with germs from your

hands

• change your face covering if it becomes damp or if you’ve touched it
• continue to wash your hands regularly
• change and wash your face covering daily
• if the material is washable, wash in line with manufacturer’s instructions. If it’s not washable, dispose of it carefully in your usual

waste

• practice social distancing wherever possible

Cleaning

Steps that will usually be needed: 1.Frequent cleaning of work areas and equipment between uses, using your usual cleaning products. 2.Frequent cleaning objects and surfaces that are touched regularly, including self-checkouts, trolleys, coffee machines, scales or staff handheld devices, and making sure there are adequate disposal arrangements for cleaning products. 3.Clearing workspaces and removing waste and belongings from the work area at the end of a shift. 4.If you are cleaning after a known or suspected case of COVID-19 then refer to the specific guidance.

Cleaning

• The government guidance on 20th May also states that:
• Public areas where a symptomatic individual has passed

through and spent minimal time, such as corridors, but which are not visibly contaminated with body fluids can be cleaned thoroughly as normal.

• All surfaces that the symptomatic person has come into

contact with must be cleaned and disinfected, including:

• objects which are visibly contaminated with body fluids
• all potentially contaminated high-contact areas such as

bathrooms, door handles, telephones, grab-rails in corridors and stairwell

Cleaning cont

• Use disposable cloths or paper roll and disposable mop heads, to clean all hard surfaces, floors,

chairs, door handles and sanitary fittings, following one of the options below:

• use either a combined detergent disinfectant solution at a dilution of 1,000 parts per million

available chlorine

• r
• a household detergent followed by disinfection (1000 ppm av.cl.). Follow manufacturer’s

instructions for dilution, application and contact times for all detergents and disinfectants

• r
• if an alternative disinfectant is used within the organisation, this should be checked and ensure

that it is effective against enveloped viruses

• Avoid creating splashes and spray when cleaning.
• Any cloths and mop heads used must be disposed of and should be put into waste bags as
• utlined below.
• When items cannot be cleaned using detergents or laundered, for example, upholstered

furniture and mattresses, steam cleaning should be used.

• Any items that are heavily contaminated with body fluids and cannot be cleaned by washing

should be disposed of.

Put signage up to inform customers.

Covid Risk Assessment

Covid Risk Assessment

• The government’s guidance on 20th May stated that

disposable or washing-up gloves and aprons should be worn for cleaning.

• If anyone develops symptoms of coronavirus (COVID-19) in

the business or workplace they should be sent home and advised to follow the stay at home guidance.

• If a member of staff has helped someone who has

developed symptoms of coronavirus (COVID-19), they do not need to go home unless they develop symptoms

• themselves. They should wash their hands thoroughly for 20

seconds after any contact with someone who is unwell with symptoms consistent with coronavirus infection.

• It is not necessary to close the business or workplace or

send any staff home unless government policy changes. You should keep monitoring the government response to coronavirus for further updates.

Fitness to work

• The Food Standards Agency’s fitness for

work guidance for staff who handle food products provides advice on managing sickness in a food

• business. Understanding this guidance and applying

it on both a personal and business level can help to prevent the transmission of coronavirus (COVID-19)

Social Distancing Signs & Screens

From floor stickers and strut cards to protective screens and a-boards, you'll find everything you need to equip your shop with the social distancing signage to keep you and your customers safe, healthy and compliant. Keep your customers and employees safe with a whole range of friendly, easy to install social distancing & hygiene signage with a whole host of designs. Order a selection of the below products:

• Protective screens/Sneeze guards
• Sanitiser stations
• Double-sided a-boards
• Pavement signs
• A2 & A4 clip frames
• Free standing A4 poster holder with queue here signage
• Strut cards
• Floor stickers/strips
• Window stickers
• Pull up banners
• Washroom stickers
• Posters

Government Guidance Document

Government Guidance Documents for Shop

• https://assets.publishing.service.gov.uk/media/

5eb9703de90e07082fa57ce0/working-safely- during-covid-19-shops-branches-v1.1- 250520.pdf

Thank you

• Information for the creation of this webinar

came from Government Documents and HSE and Envesca.

• We recommend that you consult a professional

if you require further legal information and guidance as Plunkett is there to give support and advice but is not an expert in this subject.

• There are lots of online and face to face

courses in Health and Safety we recommend that you have at least one person from your community business trained

Thank you for attending Please contact us if you require further help and support info@plunkett.co.uk

www.plunkett.co.uk Or follow us on Facebook to find out more about upcoming webinars and how we can help community businesses.