Richard Lee QAM February 2017 Summary of Questions from the Town - - PowerPoint PPT Presentation
Richard Lee QAM February 2017 Summary of Questions from the Town - - PowerPoint PPT Presentation
Lampeter Town Council Richard Lee QAM February 2017 Summary of Questions from the Town Council Is Lampeter activity responded to from Lampeter? Does the Lampeter based resource often cover rest breaks out of the area? What is the
Summary of Questions from the Town Council
- Is Lampeter activity responded to from Lampeter?
- Does the Lampeter based resource often cover rest breaks out of the
area?
- What is the performance in the Lampeter area?
- How can the Town Council assist the Welsh Ambulance Service NHS
Trust? We’ll endeavour to answer these questions during the presentation
NHS Wales and Welsh Ambulance Services NHS Trust
- Popn 3.1m
- 1300 emergency – 999 daily
- Govt funded system
- Free at the point of need
- Whole system pressures:
- Capacity
- Frailty
- Increasing demand
Our response resources
Clinical Response Model
CATEGORY RESPONSE MODE AMBULANCE RESPONSE PERFORMANCE MEASURES
RED
(aprox. 60-70 calls per day out of 1300) Blue lights ≤ 8 minutes Multiple resources Multiple resources including BLS, ALS, CFR, Ambulance, Car, Helimed. Current: 65% within 8 minutes Future state ?70% <8 minutes with ambition for 75%. Possibility for clinical subsets like defib at cardiac arrest within ?4mins
AMBER
(65% of total call volume) Blue lights: Ideal or Suitable resource The patient will be seen by the right clinician or resource in a timely manner, based on clinical
- need. Key is transfer to right
place. Clinical Interventions / Patient Outcomes
GREEN
Hear and Treat or Normal road speed response Planned non-emergency transport: Ambulance or TAXI.
- r
Hear & Treat referral to
- wn transport, taxi or non
emergency ambulance
- Clinical Outcomes
- Patient Satisfaction
2016/17
Lampeter Activity 2016
Activity - (Attended Incidents)
RED Incidents AMBER Incidents GREEN Incidents All Incidents
Lampeter Crew Total RED Incidents % Attended by Lampeter Crew Lampeter Crew Total AMBER Incidents % Attended by Lampeter Crew Lampeter Crew Total GREEN Incidents % Attended by Lampeter Crew Lampeter Crew Total Incidents % Attended by Lampeter Crew
Jan-16 10 11 90.9% 57 86 66.3% 26 53 49.1% 93 150 62.0% Feb-16 5 6 83.3% 61 94 64.9% 27 51 52.9% 93 151 61.6% Mar-16 6 7 85.7% 52 93 55.9% 23 54 42.6% 81 154 52.6% Apr-16 6 9 66.7% 45 85 52.9% 21 46 45.7% 72 140 51.4% May-16 7 10 70.0% 51 85 60.0% 29 55 52.7% 87 150 58.0% Jun-16 5 6 83.3% 56 97 57.7% 21 61 34.4% 82 164 50.0% Jul-16 9 12 75.0% 42 86 48.8% 16 47 34.0% 67 145 46.2% Aug-16 3 7 42.9% 68 105 64.8% 21 59 35.6% 92 171 53.8% Sep-16 7 9 77.8% 51 81 63.0% 26 74 35.1% 84 164 51.2% Oct-16 7 7 100.0% 54 91 59.3% 21 61 34.4% 82 159 51.6% Nov-16 4 5 80.0% 75 116 64.7% 23 61 37.7% 102 182 56.0% Dec-16 5 6 83.3% 64 114 56.1% 25 63 39.7% 94 183 51.4% Grand Total 74 95 77.9% 676 1133 59.7% 279 685 40.7% 1029 1913 53.8%
Lampeter Activity 2016
62% 62% 53% 51% 58% 50% 46% 54% 51% 52% 56% 51%
20 40 60 80 100 120 140 160 180 200 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
ALL LAMPETER ATTENDED INCIDENTS BY MONTH - 2016
Lampeter Crew Other Resource Total Incidents
54% 46% ALL LAMPETER ATTENDED INCIDENTS - 2016
Lampeter Crew Attended Other Resource
Incident Response / Attendance
10 5 6 6 7 5 9 3 7 7 4 5 1 1 1 3 3 1 3 4 2 1 1
Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
ATTENDED RED INCIDENTS
Lampeter Crew Other Crews
57 61 52 45 51 56 42 68 51 54 75 64 29 33 41 40 34 41 44 37 30 37 41 50
Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
ATTENDED AMBER INCIDENTS
Lampeter Crew Other Crews
26 27 23 21 29 21 16 21 26 21 23 25 27 24 31 25 26 40 31 38 48 40 38 38
Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
ATTENDED GREEN INCIDENTS
Lampeter Crew Other Crews
Lampeter Performance
55% 100% 67% 67% 50% 50% 83% 33% 56% 29% 80% 50%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2 4 6 8 10 12 14 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
RED ACTIVITY & PERFORMANCE
RED Incidents RED Performance %
RED Incidents
RED Incidents RED Within 8mins RED Performance % Jan-16 11 6 54.5% Feb-16 6 6 100.0% Mar-16 6 4 66.7% Apr-16 9 6 66.7% May-16 10 5 50.0% Jun-16 6 3 50.0% Jul-16 12 10 83.3% Aug-16 6 2 33.3% Sep-16 9 5 55.6% Oct-16 7 2 28.6% Nov-16 5 4 80.0% Dec-16 6 3 50.0% Grand Total 93 56 60.2%
Performance
Summary of Questions from the Town Council – How did we do?
- Is Lampeter activity responded to from Lampeter?
- Does the Lampeter based resource often cover rest breaks out of the
area?
- What is the performance in the Lampeter area?
- How can the Town Council assist the Welsh Ambulance Service NHS