Richard Lee QAM February 2017 Summary of Questions from the Town - - PowerPoint PPT Presentation

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Richard Lee QAM February 2017 Summary of Questions from the Town - - PowerPoint PPT Presentation

Lampeter Town Council Richard Lee QAM February 2017 Summary of Questions from the Town Council Is Lampeter activity responded to from Lampeter? Does the Lampeter based resource often cover rest breaks out of the area? What is the


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Lampeter Town Council Richard Lee QAM February 2017

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SLIDE 2

Summary of Questions from the Town Council

  • Is Lampeter activity responded to from Lampeter?
  • Does the Lampeter based resource often cover rest breaks out of the

area?

  • What is the performance in the Lampeter area?
  • How can the Town Council assist the Welsh Ambulance Service NHS

Trust? We’ll endeavour to answer these questions during the presentation

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SLIDE 3

NHS Wales and Welsh Ambulance Services NHS Trust

  • Popn 3.1m
  • 1300 emergency – 999 daily
  • Govt funded system
  • Free at the point of need
  • Whole system pressures:
  • Capacity
  • Frailty
  • Increasing demand
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Our response resources

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Clinical Response Model

CATEGORY RESPONSE MODE AMBULANCE RESPONSE PERFORMANCE MEASURES

RED

(aprox. 60-70 calls per day out of 1300) Blue lights ≤ 8 minutes Multiple resources Multiple resources including BLS, ALS, CFR, Ambulance, Car, Helimed. Current: 65% within 8 minutes Future state ?70% <8 minutes with ambition for 75%. Possibility for clinical subsets like defib at cardiac arrest within ?4mins

AMBER

(65% of total call volume) Blue lights: Ideal or Suitable resource The patient will be seen by the right clinician or resource in a timely manner, based on clinical

  • need. Key is transfer to right

place. Clinical Interventions / Patient Outcomes

GREEN

Hear and Treat or Normal road speed response  Planned non-emergency transport: Ambulance or TAXI.

  • r

 Hear & Treat referral to

  • wn transport, taxi or non

emergency ambulance

  • Clinical Outcomes
  • Patient Satisfaction
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SLIDE 6

2016/17

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Lampeter Activity 2016

Activity - (Attended Incidents)

RED Incidents AMBER Incidents GREEN Incidents All Incidents

Lampeter Crew Total RED Incidents % Attended by Lampeter Crew Lampeter Crew Total AMBER Incidents % Attended by Lampeter Crew Lampeter Crew Total GREEN Incidents % Attended by Lampeter Crew Lampeter Crew Total Incidents % Attended by Lampeter Crew

Jan-16 10 11 90.9% 57 86 66.3% 26 53 49.1% 93 150 62.0% Feb-16 5 6 83.3% 61 94 64.9% 27 51 52.9% 93 151 61.6% Mar-16 6 7 85.7% 52 93 55.9% 23 54 42.6% 81 154 52.6% Apr-16 6 9 66.7% 45 85 52.9% 21 46 45.7% 72 140 51.4% May-16 7 10 70.0% 51 85 60.0% 29 55 52.7% 87 150 58.0% Jun-16 5 6 83.3% 56 97 57.7% 21 61 34.4% 82 164 50.0% Jul-16 9 12 75.0% 42 86 48.8% 16 47 34.0% 67 145 46.2% Aug-16 3 7 42.9% 68 105 64.8% 21 59 35.6% 92 171 53.8% Sep-16 7 9 77.8% 51 81 63.0% 26 74 35.1% 84 164 51.2% Oct-16 7 7 100.0% 54 91 59.3% 21 61 34.4% 82 159 51.6% Nov-16 4 5 80.0% 75 116 64.7% 23 61 37.7% 102 182 56.0% Dec-16 5 6 83.3% 64 114 56.1% 25 63 39.7% 94 183 51.4% Grand Total 74 95 77.9% 676 1133 59.7% 279 685 40.7% 1029 1913 53.8%

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Lampeter Activity 2016

62% 62% 53% 51% 58% 50% 46% 54% 51% 52% 56% 51%

20 40 60 80 100 120 140 160 180 200 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

ALL LAMPETER ATTENDED INCIDENTS BY MONTH - 2016

Lampeter Crew Other Resource Total Incidents

54% 46% ALL LAMPETER ATTENDED INCIDENTS - 2016

Lampeter Crew Attended Other Resource

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SLIDE 9

Incident Response / Attendance

10 5 6 6 7 5 9 3 7 7 4 5 1 1 1 3 3 1 3 4 2 1 1

Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

ATTENDED RED INCIDENTS

Lampeter Crew Other Crews

57 61 52 45 51 56 42 68 51 54 75 64 29 33 41 40 34 41 44 37 30 37 41 50

Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

ATTENDED AMBER INCIDENTS

Lampeter Crew Other Crews

26 27 23 21 29 21 16 21 26 21 23 25 27 24 31 25 26 40 31 38 48 40 38 38

Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

ATTENDED GREEN INCIDENTS

Lampeter Crew Other Crews

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Lampeter Performance

55% 100% 67% 67% 50% 50% 83% 33% 56% 29% 80% 50%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2 4 6 8 10 12 14 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

RED ACTIVITY & PERFORMANCE

RED Incidents RED Performance %

RED Incidents

RED Incidents RED Within 8mins RED Performance % Jan-16 11 6 54.5% Feb-16 6 6 100.0% Mar-16 6 4 66.7% Apr-16 9 6 66.7% May-16 10 5 50.0% Jun-16 6 3 50.0% Jul-16 12 10 83.3% Aug-16 6 2 33.3% Sep-16 9 5 55.6% Oct-16 7 2 28.6% Nov-16 5 4 80.0% Dec-16 6 3 50.0% Grand Total 93 56 60.2%

Performance

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Summary of Questions from the Town Council – How did we do?

  • Is Lampeter activity responded to from Lampeter?
  • Does the Lampeter based resource often cover rest breaks out of the

area?

  • What is the performance in the Lampeter area?
  • How can the Town Council assist the Welsh Ambulance Service NHS

Trust? Thank you for listening and your contributions

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Thank you Diolch yn Fawr