Restoration Ready Disaster Mitigation and Restoration Overview - - PowerPoint PPT Presentation
Restoration Ready Disaster Mitigation and Restoration Overview - - PowerPoint PPT Presentation
Restoration Ready Disaster Mitigation and Restoration Overview Property Restoration Specialist How We Can Help Prepare Introduction Statistics Before the Storm Emergency Ready Profile Inspection How We
Overview
- Property Restoration Specialist
– Introduction
- Before the Storm
– Inspection – How The Restoration Field Can Save You Money and Time – How to Prepare For The Worst – Document Preservation
- How We Can Help Prepare
– Statistics – Emergency Ready Profile
- How We Help Repair
– Process – Business Interruption
About SERVPRO of Lakeland
- The Largest Mitigation-Only
Restoration Company in Central Florida
- Largest Inventory of
Restoration Equipment of Any Company in Polk County
- Restored Hundreds of
Flood and Storm Affected Properties
- Specialize in Commercial
Restoration
About Our Industry
- Restoration - the action
- f returning something
to a former or condition
- Mitigation - the action
- f reducing the severity
- f something
About Our Industry
- For the last 20 years,
the property restoration industry has grown exponentially, much of this stemming from increased awareness about the sustainability
- f building materials to
water damage and serious medical effects
- f indoor air pollution.
About Our Industry
- But the growth can
really be attributed to the idea of repairing damaged materials vs. removing damaged
- materials. Restoration
saves a lot of money and time.
Categories of Water Contamination
- Category 1 Water - Refers to a source of water that does not pose substantial threat
to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.
- Category 2 Water - Refers to a source of water that contains a significant degree of
chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces),sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.
- Category 3 Water - Known as "Black Water" and is grossly unsanitary. This water
contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or
- sickness. Type 3 category are contaminated water sources that affects the indoor
- environment. This category includes water sources from sewage, seawater, rising
water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water.
- Most importantly, water that sits, becomes more hazardous to occupants.
Before the Storm
Prior Damage Inspection
Prior Damage Inspection
- Non Invasive Inspections Can Be Performed to
Determine Any Blistering, Separation, or Staining.
- Invasive Inspections Can Determine Actual Fungal
Growth
- Air Sampling Has Proven Successful In Determining
if Fungal Growth is present (Miller, Haisley, Et. Al)
- Past or Prior Plumbing Leaks or Roof Leaks
- Dead or Dying Trees
Before The Storm: Emergency Ready Profile
- This can be a valuable
tool for your clients to have in place before disaster strikes, in order to avoid prolonged business interruption.
- Polk County Emergency
Management
- Trained Maintenance
Staff
Emergency Ready Profile
- Identifies the line of Command for Authorizing Work
To Begin
- This saves time so we can begin the work of
mitigating the damage.
- Provides facility details such as shut off valve
locations, priority areas, and priority contact
- information. Having a quick reference of what to do,
how to do it, and who to call provides solutions in advance of an emergency.
Prior To The Storm:
Available Information
- Polk County
Emergency Mitigation Services
- Evacuation Routes
- Hazard Mitigation
Project Form
– Submit mitigation safety projects to government resources
Document Recovery
- Where do you keep
your documents?
- 3 different locked
places, one of which is
- ff site.
After The Storm
Storm Recovery: Mobilization
Storm Recovery
Priority Processes
- Pumps, Extraction
- Power Becomes an
Issue
- Worker and Resident
Safety must be constantly monitored
Business Interruption
Storm Recovery: Business Interruption
- Reducing Business
Interruption is Critical in Emergency Mitigation Services
- Every Job is different and
requires a different drying plan.
Three Story Hotel Loss:
Business Interruption
Warehouses, Trees, Electrical
Other Facilities
Prevention and Restoration
- Both Can Save Your
Clients Time and Money
- Annual Inspections with
a Restoration Professional Can Decrease Potential Hazards and Help Create an Emergency Ready Plan if Disaster Strikes.
- Jamie Shelley
Introduction
Hurricane Preparedness
Jamie Shelley Project Cooridnator SERVPRO Disaster Recovery Team
3 Types of Mitigation
- Pre-Storm
- During the Storm
- After the Storm
Mitigation Pre-Storm
- Negotiate Agreements with key vendors and
alternate facilities
- Mutual Aid Agreements
- Insurance Review
– Document Conditions – Review Coverage
Mitigation Pre-Storm
- Inspections
- Complete Impending Hurricane Checklist
- Create Crisis Kits
– Personnel – Site Maps – Emergency Access – Documents
Mitigation – During the Storm
- Emergency Action Team On Site
- Attempt to Mitigate Losses
- Patrol Property Only When Safe to Do So
- Monitor Systems that must remain on-line
- Turn Off Electrical Switches in a Power
Failure
Mitigation After the Storm
- Notify Insurance Partner
- Take Photos and Document Losses
- Secure the Site
- Evaluate Fire Protection Systems
- Contact Key Personnel and Contractors
- Conduct Safety Inspections
Mitigation After the Storm
- Refrigeration Concerns
- Salvage of Damaged Goods
- Protection of Inventory
- Inspect, Clean, and Decontaminate Before
Start-Up
- Freeze Wet Documents
Personnel Considerations
- Can Key Team Members Reach the Facility
- Plan on Electronic Communication to be
Limited
- Will You Need to Provide Temporary
Quarters
- Do Employees Have a Plan For Home
- Have Supply of Water, Food, and First Aid for
at Least 3 Days
Lessons From The Past
- Employees Cannot Get to Work
- Employees Dealing with Damaged Homes
- Temporary Power Not Available
- Contractors Do Not Have Proper Access
to Impacted Area
- Fuel Availability is Very Limited
- Contractors Unable to Access/Stay in
Affected Area
Summary
- Plan Before the Event
- Build Team to Deal with the Event
- Practice and Update Plan
- Consider Contingencies for Worst Case
Scenario
- Align with Strategic Partners