relationships, not just transactions. E-commerce for SAP and - - PowerPoint PPT Presentation

relationships
SMART_READER_LITE
LIVE PREVIEW

relationships, not just transactions. E-commerce for SAP and - - PowerPoint PPT Presentation

Prioritize relationships, not just transactions. E-commerce for SAP and Microsoft Dynamics 95 % Buying habits have changed By 2040 , as much as 95 % of purchases will be facilitated by e-commerce. . Source: Nasdaq, 2017 95 % 75 % Buying


slide-1
SLIDE 1

Prioritize relationships, not just transactions.

E-commerce for SAP and Microsoft Dynamics

slide-2
SLIDE 2

95%

By 2040, as much as 95% of purchases will be facilitated by e-commerce. .

Source: Nasdaq, 2017

Buying habits have changed

slide-3
SLIDE 3

95%

By the year 2040, as much as 95% of shopping will be facilitated by e-commerce. .

Source: Sapio, 2019

75%

B2B customers make 75% of their purchases

  • nline.

Buying habits have changed

slide-4
SLIDE 4

95%

By the year 2040, as much as 95% of shopping will be facilitated by e-commerce. .

Source: Forrester, 2018

75%

B2B customers make 75% of their purchases

  • nline.

B2B e-commerce is expected to increase 10% year over year.

+10%

B2B e-commerce is a huge opportunity

slide-5
SLIDE 5

Many organizations have already launched an e-commerce website.

slide-6
SLIDE 6

44% of B2B buyers experience

  • nline order errors at least

every 2 weeks.

44%

But B2B buying is still broken

Source: Sapio, 2019

slide-7
SLIDE 7

They struggle to deliver the same experience online that has made them successful offline.

Why is that?

slide-8
SLIDE 8

This leads to frustrations, errors and disruptions.

Why is that?

They struggle to deliver the same experience online that has made them successful offline.

slide-9
SLIDE 9

Which in turn damages the long-standing relationships with their customers.

Why is that?

This leads to frustrations, errors and disruptions. They struggle to deliver the same experience online that has made them successful offline.

slide-10
SLIDE 10

Why is this so challenging?

Compromised success.

Leading to:

Which in turn damages the long-standing relationships with their customers. This leads to frustrations, errors and disruptions. They struggle to deliver the same experience online that has made them successful offline.

slide-11
SLIDE 11

The root cause of these challenges? Silos.

Mainstream e-commerce platforms are often built separately from the ERP, which causes silos between the two systems.

slide-12
SLIDE 12

Not all data in one system is available in the other.

slide-13
SLIDE 13

Not all data in one system is available in the other. Not all the functionality of one system is available in the other.

slide-14
SLIDE 14

Not all data in one system is available in the other. Not all the functionality of one system is available in the other. Data needs to be synchronized between the two systems.

slide-15
SLIDE 15

Not all data in one system is available in the other. Not all the functionality of one system is available in the other. Data needs to be synchronized between the two systems. Changes have to be made twice, once in the ERP and once in the e-commerce platform.

slide-16
SLIDE 16

These silos in e-commerce result in:

Compromised evolution Compromised reliability Compromised convenience

slide-17
SLIDE 17

These silos in e-commerce result in:

Compromised evolution Compromised reliability Compromised convenience

Lack of self-service Incomplete personalized experience Missing information

slide-18
SLIDE 18

These silos in e-commerce result in:

Compromised reliability

Inconsistent information across buying channels Order and delivery errors Inaccurate information

Compromised convenience Compromised evolution

slide-19
SLIDE 19

These silos in e-commerce result in:

Compromised evolution

Slow to adapt to customer needs and market changes Disruptions when making changes Inability to constantly add value

Compromised convenience Compromised reliability

slide-20
SLIDE 20

These silos in e-commerce result in:

Compromised evolution Compromised reliability Compromised convenience Compromised relationships

slide-21
SLIDE 21

What if you could make your ERP and e-commerce work as one?

Imagine the following

slide-22
SLIDE 22

What if your e-commerce platform could help you prioritize relationships, and not just transactions?

Imagine the following

slide-23
SLIDE 23

Introducing

Sana Commerce

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.

slide-24
SLIDE 24

What’s so different about us?

The Sana Commerce story

slide-25
SLIDE 25

What’s so different about us?

E-commerce for SAP and Microsoft Dynamics

The Sana Commerce story

slide-26
SLIDE 26

What’s so different about us?

E-commerce for SAP and Microsoft Dynamics

Benefit 1:

Total customer convenience

The Sana Commerce story

Benefit 2:

Reliability without compromise

Benefit 3:

Constant evolution

slide-27
SLIDE 27

What’s so different about us?

E-commerce for SAP and Microsoft Dynamics Helping you succeed by fostering lasting relationships with customers who depend on you.

Benefit 1:

Total customer convenience

The Sana Commerce story

Benefit 2:

Reliability without compromise

Benefit 3:

Constant evolution

slide-28
SLIDE 28

What’s so different about us?

E-commerce for SAP and Microsoft Dynamics Helping you succeed by fostering lasting relationships with customers who depend on you. How?

Benefit 1:

Total customer convenience

The Sana Commerce story

Benefit 2:

Reliability without compromise

Benefit 3:

Constant evolution

slide-29
SLIDE 29

We make your ERP and e-commerce work as one

This eliminates:

  • System silos
  • Unnecessary complexities
  • Compromises

Caused by mainstream e-commerce solutions.

slide-30
SLIDE 30

All ERP data is also available in the e-commerce platform in real time.

slide-31
SLIDE 31

All ERP data is also available in the e-commerce platform in real time. All ERP functionality is also available in the e-commerce platform.

slide-32
SLIDE 32

All ERP data is also available in the e-commerce platform in real time. All ERP functionality is also available in the e-commerce platform. There is a single source of data shared between ERP and e-commerce.

slide-33
SLIDE 33

All ERP data is also available in the e-commerce platform in real time. All ERP functionality is also available in the e-commerce platform. There is a single source of data shared between ERP and e-commerce. Changes only have to be made once, in one system, and not in both.

slide-34
SLIDE 34

Making ERP and e-commerce work as one

The 3 key benefits

Total customer convenience Reliability without compromise Constant evolution

slide-35
SLIDE 35

Total customer convenience

slide-36
SLIDE 36

Reliability without compromise

slide-37
SLIDE 37

Constant evolution

slide-38
SLIDE 38

Making ERP and e-commerce work as one

The 3 key benefits

Total customer convenience Reliability without compromise Constant evolution

slide-39
SLIDE 39

Our customers

slide-40
SLIDE 40

Convenience, reliability and constant evolution

The pay-off

Prioritize relationships, not just transactions

slide-41
SLIDE 41

Convenience, reliability and constant evolution Relationships

The pay-off

Prioritize relationships, not just transactions

slide-42
SLIDE 42

Convenience, reliability and constant evolution Relationships Retention

The pay-off

Prioritize relationships, not just transactions

slide-43
SLIDE 43

The pay-off

Convenience, reliability and constant evolution Referrals and recommendations Relationships Retention

Prioritize relationships, not just transactions

slide-44
SLIDE 44

Convenience, reliability and constant evolution Referrals and recommendations Relationships Retention

+ Revenue + Profits

The pay-off

Prioritize relationships, not just transactions

slide-45
SLIDE 45

E-commerce adoption

It’s a constant evolution!

slide-46
SLIDE 46

E-commerce adoption

slide-47
SLIDE 47

B2B e-commerce adoption

slide-48
SLIDE 48

B2B e-commerce adoption

26% 66% 24%

B2B E-commerce

B2B E-commerce has increased with 24% compared to last year.

slide-49
SLIDE 49
slide-50
SLIDE 50

Pepco pivoted their business to start manufacturing hand sanitizer: essential items in high demand at the time. Sana Commerce and ERP partner Createch supported them in their transformation.

Business Transformation

Real-time integration

MSD NAV

Web store implementation

20-day

Transformation GTM & Business

100%

slide-51
SLIDE 51

Customers on stage

It’s a constant evolution!

slide-52
SLIDE 52

Our customers on stage

Diego Claessens Technical Touch

Project & Sales Manager

Matt George Larson Juhl

Sales Director

Marco May Boards & More

Head of E-commerce 11:15 – Room 1

slide-53
SLIDE 53

Our customers on stage

Marco May Boards & More

Head of E-commerce

Matt George Larson Juhl Diego Claessens Technical Touch

Project & Sales Manager Sales Director 12:45 – Room 1

slide-54
SLIDE 54

Our customers on stage

Marco May Boards & More

Head of E-commerce Sales Director

Matt George Larson Juhl Diego Claessens Technical Touch

Project & Sales Manager 13:30 – Room 1

slide-55
SLIDE 55

Evolving product

It’s a constant evolution!

slide-56
SLIDE 56

Sana Commerce Cloud

slide-57
SLIDE 57

How our customers successfully evolve!

It’s a constant evolution!

slide-58
SLIDE 58

Grand finale..

25 nominees 7 categories 7 prizes

Who will take it home?

slide-59
SLIDE 59