REHABILITATION, REINTEGRATION OF INJURED WORKERS Datin Dr. Nik - - PowerPoint PPT Presentation

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REHABILITATION, REINTEGRATION OF INJURED WORKERS Datin Dr. Nik - - PowerPoint PPT Presentation

Social Security Organisation of Malaysia ILO/ISSA INTERNATIONAL SAFETY AND HEALTH CONFERENCE CHALLENGES AND SOLUTIONS IN A GLOBAL ECONOMY-GLOBAL ACTION FOR PREVENTION Dussedoff, Germany 28 th -29 th October 2015 REHABILITATION, REINTEGRATION OF


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Social Security Organisation of Malaysia

REHABILITATION, REINTEGRATION OF INJURED WORKERS

Datin Dr. Nik Amsharija bt Mohamed General Manager Medical and Rehabilitation Department Operation Division SOCSO

ILO/ISSA INTERNATIONAL SAFETY AND HEALTH CONFERENCE CHALLENGES AND SOLUTIONS IN A GLOBAL ECONOMY-GLOBAL ACTION FOR PREVENTION Dussedoff, Germany 28th -29th October 2015

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Social Security Organisation of Malaysia

  • Statutory Organization governing

Employment Injury Insurance Scheme & Invalidity Pension Scheme in Malaysia.

  • CORPORATE GOAL - To provide

comprehensive social security protection for Malaysians.

  • CORPORATE OBJECTIVE - To ensure and

guarantee the timely and adequate provision of benefits in a socially just manner and to promote occupational health and safety.

SOCSO Malaysia

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Social Security Organisation of Malaysia

  • Currently insuring 15.5 million workers & 976,039 employers

(All workers with income of RM3000 and below)

  • Contribution of 2.25% of the average salary

1.25% Employment Injury Scheme (Funded by Employer) & 1% for Invalidity Pension Scheme (Equally Shared by Employer and Employee)

  • Manage over 111,926 new Claims/per year

 Over 63,331 accidents  Over 18,490 permanently disabled  Over 18,072 claiming for invalidity (≈7000 certified invalid)  Over 12,033 claiming for survivor’s pension.

SOCSO Malaysia

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SOCSO’s RTW Programme

In 2007, SOCSO launched the RTW Program to assist SOCSO Insured Person to return to employment through systematic disability case management

Social Security Organization of Malaysia Social Security Organization of Malaysia

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Comprehensive Case Management Early Intervention Successful Rehabilitation and Return To Work

Social Security Organisation of Malaysia

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Social Security Organisation of Malaysia

Disability Evaluation Pathway

Establishing a relationship between injury and workplace: (CAUSATION) Establishing illnesses or morbidity : Invalidity Scheme Accurate Diagnosis, Prompt Treatment and Rehabilitation process RTW Program and reducing unnecessary Disability Duration Impairment and Disability Evaluation Settlement and Resolution

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Standard Case Management Protocols

Systematic but individualized protocols are applied during the whole process. Rehabilitation plans are personalized by SOCSO’s Case Managers. Every Case is different!

Social Security Organisation of Malaysia

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Biopsychosocial Intervention

Physical Social Psychological

Social Security Organisation of Malaysia

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Social Security Organisation of Malaysia

Accident Surgery Acute Inpatient Treatment No Treatment Physical Rehab No Treatment Vocational Rehab

GOAL???

Prosthesis? No Treatment

Pathology of a Disability

Prolonged Disability Duration? No Treatment No Treatment No Treatment

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Role of Disability Management

Social Security Organisation of Malaysia

Accident Surgery Acute Inpatient Treatment No Treatment Physical Rehab No Treatment Vocational Rehab

GOAL???

Prosthesis? No Treatment

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Social Security Organisation of Malaysia

Accident Surgery Acute Inpatient Treatment Physical Rehab Vocational Rehab

GOAL???

Prosthesis? No Treatment No Treatment No Treatment

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Social Security Organisation of Malaysia

Accident Surgery Acute Inpatient Treatment Vocational Rehab

GOAL???

Physical Rehab Prosthesis?

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Social Security Organisation of Malaysia

Accident Surgery Acute Inpatient Treatment Vocational Rehab

GOAL???

Physical Rehab Prosthesis Treatment Physical Rehabilitation Vocational Rehabilitation Constant Communication Constant Monitoring

Improve Disability Durations Maintain Stakeholder Relations Safer recovery Return to Work or Retain @ Work DISABILITY MANAGEMENT

Rehabilitation & Disability Management Workplace Intervention Safe and Healthy Workplace

SOCSO Disability Case Manager

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Job Placement Treatment RTW Goals

Same Job Same Employer Similar Job Same Employer Different Job Same Employer

Rehabilitation Modifications

Same Job Different Employer Similar Job Different Employer Different Job Different Employer

Vocational Retraining

1 2 3 4 5 6

Orthotics & Prosthetics

Social Security Organisation of Malaysia

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  • 1. Physical Rehabilitation
  • Orthotics
  • Prosthetics
  • Implant
  • Assistive devices
  • 2. Vocational Rehabilitation
  • 3. Return To Work program

Rehabilitation Facilities

KEMENTERIAN SUMBER MANUSIA

Social Security Organization of Malaysia

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Social Security Organisation of Malaysia

Th The SOC OCSO O Re Rehabilitation bilitation Cent ntre re A 5 A 55 Ac Acre e Facility ility Dedicated icated to Re Return urn-to to-Work Work

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Social Security Organisation of Malaysia

$3,239.38 $7,884.06

$0.00 $1,000.00 $2,000.00 $3,000.00 $4,000.00 $5,000.00 $6,000.00 $7,000.00 $8,000.00 $9,000.00

Average Program Cost Per Insured Person Average Returns to SOCSO

Cost Analysis Average Program Cost per Insured Person RM3,239.38 (≈US$1,063) Average Possible Returns (Social System) RM7,884.06 (≈US$2,588)

N = 1008

Net Benefit of (RM7,844.06 – RM3,239.38) = RM4,644.68 Other Social (qualitative) Benefits

+

DM program benefits outweigh costs by a 1.43 : 1 ratio.

Rehabilitation & RTW: An investment!

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5.12 5.10 6.00 5.93 6.03 5.56 6.04 6.42 6.45 7.20 7.10 7.47 6.86 7.15

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00

Before After 14.64 13.21 14.93 8.21 7.04 8.75

0.00 2.00 4.00 6.00 8.00 10.00 12.00 14.00 16.00

Depression Anxiety Stress Before Programme After Programme

Significant increase in skills, career goals, independence, self- esteem, self-confidence, health condition and pain tolerance. Decrease in depression, anxiety and stress.

“ ”

Social Security Organisation of Malaysia Social Security Organisation of Malaysia

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Social Security Organisation of Malaysia

Social Sustainability and Stability?

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Social Security Organisation of Malaysia

Accident Poor Case Management No Rehabilitation Strategies No Monitoring of Insured Person’s Progress Outcome? RTW Possibilities? ???

=

Contribution Based (Social Solidarity)

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Social Security Organisation of Malaysia

Accident Poor Case Management No Rehabilitation Strategies No Monitoring of Insured Person’s Progress Outcome? RTW Possibilities? ???

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Contribution Based (Social Solidarity)

Injured Workers

Sustainability of the Social System?

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Social Security Organisation of Malaysia

Accident Poor Case Management No Rehabilitation Strategies No Monitoring of Insured Person’s Progress Outcome? RTW Possibilities? ???

=

Maintaining Balance To the Social System

PREVENTION Disability Case Management Medical Rehabilitation Vocational Rehabilitation Systematic RTW Strategies

RETURN TO WORK

Retaining Workers at Work or Return to Work

Injured Workers

Sustainability of the Social System?

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Social Security Organisation of Malaysia

11878 WORKERS SUCCESSFULLY RTW

(Source : SOCSO RTW PROGRAM Jan 2007 -31 August 2015 )

‘Work is a good indicator of health’

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The Right to work: Innovative Policies and Good Practices For Persons With Disabilities, 2012 Good Practices Award (Certificate of Merit) For Asia & Pacific, 2012 Human Rights Award, Malaysia (2013)

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Social Security Organisation of Malaysia

Thank you

SOCIAL SECURITY ORGANISATION sharija.mohamed@perkeso.gov.my