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REFUGEE SERVICES Presentation to the Social Services Advisory Board September 14, 2017 WHO ARE REFUGEES? DEFINITION Refugees are individuals who are unable to return to their country of origin because of persecution or a well-founded fear


  1. REFUGEE SERVICES Presentation to the Social Services Advisory Board September 14, 2017

  2. WHO ARE REFUGEES? DEFINITION  Refugees are individuals who are unable to return to their country of origin because of persecution or a well-founded fear of persecution on account of race, religion, nationality, membership in a particular social group or political opinion.

  3. HOW DO REFUGEES ARRIVE TO THE UNITED STATES? THE REFUGEE RESETTLEMENT PROCESS

  4. WHAT HAPPENS WHEN A REFUGEE ARRIVES IN SAN DIEGO? The RAs ensure that basic needs are Refugees arrive in San Diego met, and knowledge and skills are built – they are met by one of four so clients may focus on finding local Resettlement Agencies employment, adjusting to life in the US, (RAs) for Reception and and becoming self-sufficient. Placement Services. (30 – 90 days of support) Within the first 30 days of arrival, refugees receive Families without children are referred to screening and health services from the Refugee Wilson Fish (WF). WF provides Health Assessment Program. employment services, social and acculturation services, and case management (for up to 60 months of services) – along with Refugee Cash Families with children are referred to the County Assistance for up to 8 months. for public assistance including CalWORKs (up to 48 months of services), Medi-Cal, and CalFresh. Single cases without children are referred to the Refugees eligible for the CalWORKs Welfare to Work County for public assistance including Medi-Cal (WTW) program are referred to County service providers and CalFresh. for employment services. Those that are not eligible for WTW, or those that self-refer & remain non-aided are also eligible for services for up to 60 months from date of entry.

  5. SAN DIEGO ARRIVAL NUMBERS San Diego County Total Refugee Arrivals 4500 4084 4000 3500 3324 3000 County Total 2557 * 2519 2500 2000 1500 1000 500 Top Three Country of Origin 0 for FFY 16-17 FFY 13-14 FFY 14-15 FFY 15-16 FFY 16-17 Iraq 33% * Through August 2017 Afghanistan 26% Syria 12% Remainder 29%

  6. PROGRAMS ADMINISTERED BY HHSA THAT SERVE REFUGEES PROGRAMS FUNDED BY THE OFFICE OF REFUGEE RESETTLEMENT  Refugee Health Assessment Program  Refugee Employment Services  Newly arriving refugee families  Elder Multi-Cultural Access and Support Services ADDITIONAL SERVICES AVAILABLE TO REFUGEES  Public Assistance Benefits  Behavioral Health Services  Child Welfare Services  First 5 San Diego  Aging & Independence Services

  7. REFUGEE EMPLOYMENT SERVICES Employment Services Employment & Case Other Management Retention Support English Language Training

  8. BEST PRACTICES INNOVATIVE PROGRAMS  Vocational English as a Second Language: Contextualized language skills paired with employment and acculturation services to support employment as soon as possible and/or upgraded employment (more hours, better pay, benefits)  Work Readiness Exchange: Work readiness training that teaches participants conflict management strategies, communication skills and job-related life skills. Goals include improved employment outcomes, reduced conflict and improved health in the community  Resident Leadership Academy: Development of leadership skills and tools to identify community issues that negatively impact health, safety and well-being and then work collaboratively to find solutions

  9. CHALLENGES TOP CHALLENGES FOR REFUGEE EMPLOYMENT SERVICE PROVIDERS  Language barriers  Transportation  Mixed education levels, language skills in classes

  10. ACCOMPLISHMENTS Leveraging WEX & EWE Targeted Recruitment Sustainable Employment Workshops 904 Entered Employment

  11. QUESTIONS? CONTACT: MAGGIE RAMSBERGER, PROGRAM DIRECTOR, COMMUNITY ACTION PARTNERSHIP 619-338-2799

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