www.rebeccatully.co.uk Imagine you are giving a friend some advice - PDF document

www.rebeccatully.co.uk • Imagine you are giving a friend some advice about making work easier for themselves. Voluntary Action Islington What time-saving tips do you have for: Support and Supervision • Getting information across to people • Getting information from people? Rebecca Tully Volunteer Policy • Equal Opportunities/Diversity • Recruitment and Selection • Eligibility to Volunteer • Insurance and Health & Safety @volunteersyeah • Task or Role Descriptions canibringivy.wordpress.com rebeccatully.co.uk A Good Beginning… Volunteer Policy • Create task descriptions • Expectations and Boundaries • Empowering for volunteers, Useful for managers • Spend time on recruitment and selection • Problem Solving Procedure • Volunteering should be an exchange. Not every role suits every volunteer and this should be established as soon as possible. • Confidentiality • Offer good induction and training • Volunteers will be efficient, comfortable and happy; • Training will save time • You can also check that they have correct information • Support about rights and responsibilities, and the policies of the organisation. • Expenses 1

www.rebeccatully.co.uk Recognise and Measure Volunteer A Volunteer Agreement: Learning • Is part of a set of documents and a process – • Introduce a method of assessment that suits your involving the whole organisation volunteers and your project. • Enables volunteer and organisation to be clear • Offer volunteers a course or programme that about roles. gives a clear structure for learning. • Assures volunteer of the organisation’s • Assess volunteers at the beginning and at the end commitment to making their volunteering of the course, and keep track of learning in experience a worthwhile, productive one between. • Acts as a reference point for good practice • Before volunteers have their final assessment, take account of what they could do next. • Doesn’t need to be signed. • Celebrate volunteers’ achievements. City and Guilds Volunteer Training Toolkit: http://www.skillsdevelopment.org/volunteer_training_toolkit Setting goals Support: Why? • We all need support Every goal needs: • to learn tasks • to stay motivated • A starting point • to deal with difficult situations • A place where • The level of day-to-day supervision we require varies: you intend to • the volunteer’s own support needs achieve your • their experience goal • the tasks they will be doing. • A way that you’ll • A framework of support and coaching utilising all staff and know you’ve volunteers achieved it • saves time • avoids difficulties later . Making support a part of the Structure and Manage Volunteer Learning project • Buddy systems for reviews • Encourage volunteers to learn from the tasks • Volunteer roles specifically to buddy or mentor that they do. other volunteers • Be clear about the skills that volunteers can • Group support sessions; rotating chair develop and about which skills are a priority to develop in your project. • Using consensus decision making in meetings • Support learning on tasks through • Support systems for the co-ordinators – online explanation, sharing techniques etc. and offline • Assign a “go-to” person, or people, to guide • Volunteer co-ordinator forums learning. • ivo.org City and Guilds Volunteer Training Toolkit: http://www.skillsdevelopment.org/volunteer_training_toolkit 2

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