Rapid Rehousing Workflow YEAR ONE and Outreach and Engagement - - PowerPoint PPT Presentation

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Rapid Rehousing Workflow YEAR ONE and Outreach and Engagement - - PowerPoint PPT Presentation

Jan 15, 2024 330 likes •504 views

Rapid Rehousing Workflow YEAR ONE and Outreach and Engagement YEAR TWO Intake 2015-2017 Tracking Attending Housing Briefing HOUSED: 203 at HOM Inc. 4 Case Managers Housing Search Housing Placement Average Case Load: Housing Case

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Rapid Rehousing Workflow

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YEAR ONE and YEAR TWO 2015-2017 HOUSED: 203 4 Case Managers Average Case Load: 32

Outreach and Engagement Intake Tracking Attending Housing Briefing at HOM Inc. Housing Search Housing Placement Housing Case Management Assisting with connection to SSI/SSDI when needed Documentation

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DATA FROM YEAR 2015-2017

 Connected with 2 out of every 10 referrals  31% drop out rate  55% success rate  Average mileage - $346 per Case Manager

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YEAR THREE 2017-2018

HOUSED: 189

Intake Specialist Housing Locator (HOM Inc.) 6 Case Managers Average Case Load: 25

Intake Specialist Role

  • Outreach And Engagement
  • Intake
  • Tracking
  • Exit Follow up (added with new

role Housing Locator Role

  • Work with Case Manager to

house “hard to house” clients Case Manager

  • Attending Housing Briefing
  • Housing Search/Placement
  • Housing Case Management
  • Assisting with connection to

SSI/SSDI when needed

  • Documentation
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DATA FROM YEAR 2017-2018

 Connected with 4 out of every 10 referrals  28% drop out rate  68% success rate  Average mileage - $346 per Case Manager

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YEAR FOUR 2018-2019

HOUSED: 148 Intake Specialist Housing Locator (HOM Inc.) Housing Navigator 4 Case Managers

(1 trained SOAR Specialist)

Average Case Load: 20

Intake Specialist Role

  • Outreach And Engagement
  • Intake
  • Tracking
  • Exit Follow up (added with new role)

Housing Navigator Role

  • Attending Housing Briefing
  • Housing Search/Placement

Housing Locator Role

  • Work with Navigator to house

“hard to house” clients Case Manager

  • Housing Case Management
  • Documentation

SOAR Trained Case Manager is assigned all clients that need SSI/SSDI

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DATA FROM YEAR 2018-2019

 Connected with 7 out of every 10 referrals  14% drop out rate  87% success rate  Average mileage - $224 per Case Manager

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Michelle Alberti Program Manager malberti@turnanewleaf.org 480-733-3042

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Pima County Links

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Snapshot of Homelessness

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It Takes A Team

  • Workforce Unit Supervisor
  • Outreach Case Manager
  • Intake Support Specialist
  • Case Manager/Workforce

Development Specialsit

  • Housing Case Manager
  • Internal Communications
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Navigating the Shelter System

  • Salvation Army Hospitality House
  • Gospel Rescue Mission
  • Primavera
  • Emerge
  • Our Family
  • SJEC/DES
  • Bridge
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Housing and Employment is key to ending and preventing homelessness

  • SJEC Job Offer Academy
  • Modernized & Low Barrier
  • Find the right job for the right

situations

  • One-week intensive employability

skills workshop

  • Classes are modularized to

accommodate barriers

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Questions?

Contact Information Dan Sullivan, CSET Community Service Manager 724-7300