Delivering A+ Service through Superior Member Relationships
Property Claims Reporting Member Meeting Macon, GA
March 21, 2019
Property Claims Reporting Member Meeting Macon, GA Delivering A+ - - PowerPoint PPT Presentation
March 21, 2019 Property Claims Reporting Member Meeting Macon, GA Delivering A+ Service through Superior Member Relationships 2 3/21/19 SRM Steve Morgan (706)523-0782 Brandon Tech (404)900-8892 Response in less than
Delivering A+ Service through Superior Member Relationships
Property Claims Reporting Member Meeting Macon, GA
March 21, 2019
3/21/19 2
❑ Steve Morgan
➢ (706)523-0782
❑ Brandon Tech
➢ (404)900-8892
❑ Response in less than three hours statewide ❑ Use commercial division locations ❑ One point of contact between SRM and member
Steve Morgan (Above) Brandon Tech (Right)
Belfor Property Restoration
3/21/19 3
❑Jack Keheley
➢ (678)378-7642
❑Largest restoration company in the US/ 26 countries ❑Handled multimillion dollar property losses for GSBA Members
Charter Restorations
3/21/19 4
❑Jaysen Witherspoon
➢ (678)727-6214
❑Quick assessments ❑Able to accommodate special requests ❑24 hour response ❑Reduced number of missed school days
Property Claims Reporting
❑Report losses quickly ❑Report to Jill Smith
➢ Cell (770) 713-4224 ➢ Office (770) 995-4373
❑Water loss with wood gym floor deductible credit for 24 reporting ❑Large storm damage reports (hurricane) ❑Billing directly to GSBA with preferred vendor (SRM, Charter or Belfor)
3/21/19 5
Property Claims Reporting cont.
❑When reporting please include the following:
➢ Date and time of loss ➢ Description of the event and the cause ➢ Address of the loss ➢ Type of loss (water, fire, wind, hail, etc.) ➢ Name, title and phone number of the member contact ➢ Any potential impairment of operations
3/21/19 6
Auto Claim Reporting
❑When reporting please include the following:
➢ Date and time of loss ➢ Description of the event ➢ District Drivers name ➢ Vehicle information (year, make and model of vehicle) ➢ Contact information, if known, for the other party ➢ District vehicle location, for appraisal purposes ➢ Who is at fault
3/21/19 7
New Website and Application Info
Android ❑Visit https://gsba.com/me mber-services/risk- management/ ❑Tap the menu button and select add to home screen Apple
❑ Open Safari ❑ Visit https://gsba.com/member- services/risk-management/ ❑ Tap the icon featuring a pointing arrow coming out of a box ❑ Swipe left on the box just below the message and find “add to home screen” then tap add or done.
3/21/19 8
If you have any issues contact David Colvard dcolvard@gsba.com or (770)995-4367