Project Proposal PROPOSED BY McKarthy Labs PROJECT PROPOSAL THE - - PDF document

Project Proposal

PROPOSED BY

FEBRUARY 2018

McKarthy Labs

McKarthy Labs is a Robotic Process Automation (RPA) & Artificial Intelligence (AI) Practice, working alongside Smartedge Solutions IT Consultancy. We provide a variety of complex solutions throughout the Enterprise Software space. Robotic Process Automation (RPA) is increasingly being used to handle routine tasks as well as time-consuming duties, challenging the way modern businesses operate. This form of digital transformation is already showing a significant return on investment for early adopters, the switch from legacy business systems, to the integration of RPA technology will allow enterprises companies to become more competitive, more efficient and more flexible.

THE COMPANY

PROJECT PROPOSAL PROJECT PROCESS

01

capabilities

PROJECTS

03

Satisfaction

CLIENT

02

success stories

CASE STUDIES

worldwide

PRES ENCE

04

Read more

01

worldwide

PRE SE NC E

Satisfaction

C LIE NT

02

“The relationship between Society and Technology will change in the future, For the better. I truly believe that Robotic Process Automation is one of the greatest tools that will enable change in our company”. – Senior Partner at Law Firm “Automation of various activities improves the performance of many business

• processes. Beyond enabling a reduction in labor costs, automation raised

throughput, increased reliability, and improved quality, among other performance gains”. – COO of the Accounting Firm “Besides the cost and efficiency advantages, a couple of RPA’s greatest benefits are often overlooked: its ease of deployment and the speed and agility it confers on the enterprise”. – CTO of the Insurance Company “RPA brought a lot of benefits through business automation and the most important for us the ROI of 130 percent—in the first year”. – Financial Director at Manufacturing/FMCG Business

capabilities

PROJECT

03

McKarthy Labs can deliver a broad range of project in the Robotic Process Automation (RPA) and Artificial Intelligence (AI) space with a wide range of capabilities

MC KARTHY LAB S

RPA Advisory

• 1. Business case roadmap planning
• 2. Contracting and commercial model assistance for root cause analysis
• 3. Change Management
• 4. Benefit realization
• 5. RPA Centre of Excellence (COE) Set up

RPA Implementation

• 1. RPA Tool Vendor Selection
• 2. RPA Design and Development
• 3. Tool Configuration Assistance
• 4. User acceptance testing support
• 5. User Training
• 6. End to end Project & Program Management
• 7. Deployment
• 8. Post-implementation support
• 9. Maintenance

AI Advisory & Consulting

• 1. Chatbots
• 2. Machine Learning
• 3. Automatic Speech Recognition (ASR)
• 4. Natural Language Generation (NLG)
• 5. Optical Character Recognition (OCR)
• 6. Natural Language Understanding (NLU)
• 7. Text to Speech (TSS)

success stories

C ASE STUDIES

04

Loan Application Processing Challange Title documents, in PDF format, are keyed in by loan analysts, then sent to process team for servicing in Loan System. The quality of the Loan Application was of poor quality and time- consuming. Solution Cognitive extracted 125 fields, and inputs into loan system RPA accepting and closing out ticketing of title service request. The process became highly efficient and Virtual Workers were deployed to manage and automate the various complex, low volume system administration tasks around IT applications and infrastructure, including validation, regular testing, diagnostics and fault remediation. This replaced the need to recruit further highly trained staff to perform these tasks.

LENDING/MORTGAGE - BANK

82% Straight through processing (STP) + 96% Quality 30x reduction in cycle 37 FTE @ $33k = $1.22MM

success stories

C ASE STUDIES

04

Onboarding/offboarding Challange On-boarding and off-boarding procedures had to be documented to ensure compliance with regulatory requirements. Double data entry, a huge amount of errors and low efficiency caused several

• problems. Moreover, each process assessed, prepared and

created new joiner data, documents validation, streamline information across disparate corporate systems for preparation

• n Day 1, consolidating leaver input from business areas and fed

into downstream systems. Continuous governance. Solution Entirely Automating the processes and robotising checkpoints ensured complete governance, management, intelligent reporting, and control. It also ensured a prompt deactivation of user accounts to recoup license seat costs and to prevent unauthorised access to business-critical systems. The same functionality that supports the onboarding process also supports offboarding.

HR/PAYRO LL - FINANC E

100% Error Free Processes Time to process: from 2 hours to 3 minutes

• nce completed forms received

More flexible workforce resulting in happier and more productive employees

success stories

C ASE STUDIES

04

Lead Generation Challenge The process of attracting and converting cold leads and prospects into solid leads is time-consuming and repeatable. Moreover, it requires a large number of FTE, to do the searching for these companies, people to approach and test emails. Most lead- generation select the following objectives: The number of leads expected, The degree of qualification, The time frame during which they will arrive, The cost per lead, lead- to-sales conversion ratio, Revenue per lead, Campaign ROI or expense-to-revenue ratio, Choose one primary and no more than two secondary objectives, and make them very specific. Solution Automated the end to end the process with 100% FTE replacement, helped to become more efficient and to approach a much large number of potential clients, along with building a workable database in the CRM.

SALE S & BUSINE SS DE VE LOPME NT - WORKFORC E MANAGE ME NT

Database up to date Lead generation working 24/7 Employees assigned to creative tasks and client interaction

Tools Covered