Prices of legal services findings of the 2017 survey Robert Cross - - PowerPoint PPT Presentation

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Jul 15, 2023 140 likes •319 views

Prices of legal services findings of the 2017 survey Robert Cross 5 December 2017 Prices of legal services 1. What we did and why we did it 2. What we found 3. Where to find out more Legal Services Board 2 Prices of legal services

SLIDE 1

Prices of legal services – findings

f the 2017 survey

Robert Cross 5 December 2017

SLIDE 2

Prices of legal services

1. What we did and why we did it
2. What we found
3. Where to find out more

2 Legal Services Board

SLIDE 3

Prices of legal services – why do we care?

1. Improving access to justice
2. Protecting and promoting the interests of

consumers

3. Promoting competition in the provision of

services

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SLIDE 4

The survey of prices

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SLIDE 5

0% 10% 20% 30% 40% 50% 13% 25% 29% 29% 30% 33.6% 38% 46% 48% 32%

Why these three areas?

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SLIDE 6

0% 10% 20% 30% 40% 50% 13% 25% 29% 29% 30% 33.6% 38% 46% 48% 32%

Why these three areas?

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SLIDE 7

Prices of legal services

1. What we did and why we did it
2. What we found
3. Where to find out more

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SLIDE 8

Findings: Average prices

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SLIDE 9

Findings: Price distributions

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SLIDE 10

Findings: Average prices were lower for:

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Con. Fam. Wills.

Fixed fees compared to estimates

X X X

Licensed Conveyancers compared to Solicitors

X

Unregulated firms compared to Solicitors

X

Firms based in the North compared to the rest of

E&W X

Firms outside of the South East

X X

Firms located in a rural area compared to

towns/cities X X

Firms located in a deprived area

X

Firms who provided information on add on options

X

Firms who advertised their prices

X X

Firms with fewer than 50 employees

X

SLIDE 11

Findings: Price distributions

Factors captured but not significant

ABS (13/15)
Age (12/15)
Sites (12/15)
Remote services (15/15)
Displaying prices (10/15)
Menu of prices (11/15)
Service delivery methods (11/15)
Information provided at point of

sign up (8/15)

Flexible payment options (14/15)
Freq. of cases costing more (9/15)

Possible factors not captured

Firm pricing strategy
‘Quality’ of service premium:

– Experience of fee earners – Membership of Accred.

Firm staffing structure/use of IT
Fee earner utilisation rates

11 Legal Services Board

SLIDE 12

Findings: Price distributions

Factors captured but not significant

ABS (13/15)
Age (12/15)
Sites (12/15)
Remote services (15/15)
Displaying prices (10/15)
Menu of prices (11/15)
Service delivery methods (11/15)
Information provided at point of

sign up (8/15)

Flexible payment options (14/15)
Freq. of cases costing more (9/15)

Possible factors not captured

Firm pricing strategy
‘Quality’ of service premium:

– Experience of fee earners – Membership of Accred.

Firm staffing structure/use of IT
Fee earner utilisation rates

12 Legal Services Board

SLIDE 13

Findings: Price transparency

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SLIDE 14

Findings: Overall price changes

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F’hold

purchase – 6%

L’hold

purchase – 7%

Comparing 2017 to 2015 adjusted for inflation using CPI
Div. inc.

children + 10%

Div. inc.

mediatio n +12%

Div. inc.

finances +16%

LPA –

15%

SLIDE 15

Prices of legal services

1. What we did and why we did it
2. What we found
3. Where to find out more

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SLIDE 16

Find out more

All information available
n the LSB research

web pages:

https://research.legalser

vicesboard.org.uk/news/l atest-research-17/

And for the 2015 survey:
https://research.legalser

vicesboard.org.uk/report s/measuring-the- impacts-of-reform/

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SLIDE 17

www.legalservicesboard.org.uk https://research.legalservicesboard.org.uk/

Legal Services Board

One Kemble Street London WC2B 4AN Tel: 020 7271 0050 contactus@legalservicesboard.org.uk