Prevention Cure The Yerkes & Dodson Law Stress Absence 57p - - PowerPoint PPT Presentation
Prevention Cure The Yerkes & Dodson Law Stress Absence 57p - - PowerPoint PPT Presentation
Amplification of existing Mental Health issues Development of new issues Prevention Cure The Yerkes & Dodson Law Stress Absence 57p 2018 HSE Stats show that 57% of work absence is stress related. Over 75% of all Doctors appointments
The Yerkes & Dodson Law
Prevention Cure
Amplification of existing Mental Health issues Development of new issues
Stress Absence Staff Turnover Presenteeism
57p 71p £1
2018 HSE Stats show that 57% of work absence is stress related. Over 75% of all Doctor’s appointments are due to stress.
50% of staff turnover is driven by stress, With the average cost of replacing staff now in excess of £30,000 per employee. Research by the University of Manchester Business school found that presenteeism costs businesses twice that of absence.
£2.28 £2.28
Reptillian Brain (Basal Ganglia) Mammalian Brain (Limbic System) Human Brain (Neo Cortex)
Self-preservation – The 4 F’s Emotions, Social Systems Decision-making, Creativity
Reptillian Brain Stress = Danger
Reptillian Brain Stress = Danger Human Brain Suppressed
250 270 290 310 330 350 370 390
“Tesla is bankrupt” Fires 10% of staff Calls Thai diver a “Pedo” Tweets about going private Tweets about staying public
Marketing Sales Delivery After Sales
Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition
Change \ Continuous Improvement
Marketing Sales Delivery After Sales
Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition
Change \ Continuous Improvement
Marketing Sales Delivery After Sales
Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition
Change \ Continuous Improvement
Elimination, Automation
Marketing Sales Delivery After Sales
Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition
Change \ Continuous Improvement
Elimination, Automation
J F M A M J J A S O N D
High Medium Low
J F M A M J J A S O N D
High Medium Low
Availability
Availability
J F M A M J J A S O N D
High Medium Low
Shortfall between client demand and supplier availability Shortfall between client demand and supplier availability
Demand
“We are experiencing a high level of calls, please try again later”
Availability
J F M A M J J A S O N D
High Medium Low
Demand
Build Trust Build Trust
PRODUCTIVE ZONE “EUSTRESS” Cool, Calm, Collected & Connected ABLE TO SELF-REGULATE
HYPER-AROUSED (High Energy)
Anxiety Overwhelm Chaotic Responses Outbursts Anger \ Aggression \ Rage Rigidness Obsessive Impulsiveness Over / under consumption
HYPO-AROUSED (Low Energy)
Freeze Distancing Distraction Shut down Memory loss Disconnection Autopilot Emotionally vacant Dissociation
Triggers to leaving the Productive Zone
Physical stress (not enough sleep, diet, fatigue etc.) Feeling unsafe (change in circumstance, overloaded, exposed, money issues) Relationship conflict Mental exhaustion Alcohol & stimulants
Keeping staff in Productive Zone
Get enough rest Exercise & Social Connection Emotional self-regulation Conflict resolution & negotiation Leaders walk the talk Culture of Engagement Eustress not stress
@matt_hatson matthewhatson linkedin.com/in/matthatson