Prevention Cure The Yerkes & Dodson Law Stress Absence 57p - - PowerPoint PPT Presentation

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Prevention Cure The Yerkes & Dodson Law Stress Absence 57p - - PowerPoint PPT Presentation

Amplification of existing Mental Health issues Development of new issues Prevention Cure The Yerkes & Dodson Law Stress Absence 57p 2018 HSE Stats show that 57% of work absence is stress related. Over 75% of all Doctors appointments


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The Yerkes & Dodson Law

Prevention Cure

Amplification of existing Mental Health issues Development of new issues

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Stress Absence Staff Turnover Presenteeism

57p 71p £1

2018 HSE Stats show that 57% of work absence is stress related. Over 75% of all Doctor’s appointments are due to stress.

50% of staff turnover is driven by stress, With the average cost of replacing staff now in excess of £30,000 per employee. Research by the University of Manchester Business school found that presenteeism costs businesses twice that of absence.

£2.28 £2.28

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Reptillian Brain (Basal Ganglia) Mammalian Brain (Limbic System) Human Brain (Neo Cortex)

Self-preservation – The 4 F’s Emotions, Social Systems Decision-making, Creativity

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Reptillian Brain Stress = Danger

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Reptillian Brain Stress = Danger Human Brain Suppressed

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250 270 290 310 330 350 370 390

“Tesla is bankrupt” Fires 10% of staff Calls Thai diver a “Pedo” Tweets about going private Tweets about staying public

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Marketing Sales Delivery After Sales

Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition

Change \ Continuous Improvement

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Marketing Sales Delivery After Sales

Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition

Change \ Continuous Improvement

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Marketing Sales Delivery After Sales

Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition

Change \ Continuous Improvement

Elimination, Automation

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Marketing Sales Delivery After Sales

Demanding Client Timescales & Promises Supplier Management, Client Updates and changes Maintaining relationships, dealing with problems Targets Reach Budget Competition

Change \ Continuous Improvement

Elimination, Automation

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J F M A M J J A S O N D

High Medium Low

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J F M A M J J A S O N D

High Medium Low

Availability

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Availability

J F M A M J J A S O N D

High Medium Low

Shortfall between client demand and supplier availability Shortfall between client demand and supplier availability

Demand

“We are experiencing a high level of calls, please try again later”

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Availability

J F M A M J J A S O N D

High Medium Low

Demand

Build Trust Build Trust

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PRODUCTIVE ZONE “EUSTRESS” Cool, Calm, Collected & Connected ABLE TO SELF-REGULATE

HYPER-AROUSED (High Energy)

Anxiety Overwhelm Chaotic Responses Outbursts Anger \ Aggression \ Rage Rigidness Obsessive Impulsiveness Over / under consumption

HYPO-AROUSED (Low Energy)

Freeze Distancing Distraction Shut down Memory loss Disconnection Autopilot Emotionally vacant Dissociation

Triggers to leaving the Productive Zone

Physical stress (not enough sleep, diet, fatigue etc.) Feeling unsafe (change in circumstance, overloaded, exposed, money issues) Relationship conflict Mental exhaustion Alcohol & stimulants

Keeping staff in Productive Zone

Get enough rest Exercise & Social Connection Emotional self-regulation Conflict resolution & negotiation Leaders walk the talk Culture of Engagement Eustress not stress

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