Moderated by: Ash Couillard Presenter: Jane Hastie, Patient Experience Specialist Topic: Difficult Conversations: Bringing Peace into a Pandemic Presenters: Dr. Andrea Frolic and Diana Tikasz Topic: Fierce Compassion: An Intrinsic Tool for Resilient Leadership Moderated by: Ash Couillard, Organizational Development
Presenters: Dr. Andrea Frolic and Diana Tikasz Moderated by: Ash - - PowerPoint PPT Presentation
Presenters: Dr. Andrea Frolic and Diana Tikasz Moderated by: Ash - - PowerPoint PPT Presentation
Presenters: Dr. Andrea Frolic and Diana Tikasz Moderated by: Ash Couillard Presenter: Jane Hastie, Patient Experience Specialist Topic: Fierce Compassion: An Intrinsic Tool for Resilient Leadership Topic: Difficult Conversations: Bringing Peace into
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Promoting Mental Health in the Workplace: Strategies for Leaders Presented by: Michelle Cassidy August 20th | 10:00am – 11:00am
► Everyone will be muted except the host and moderator ► Ask questions through the Zoom chat box ► All webinars will be recorded and posted on the HHS YouTube for later viewing
- https://www.youtube.com/user/HamHealthSciences/playlists
► For technical issues, please contact the Helpdesk at ext. 43000
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Webinar Housekeeping
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Today’s Speakers
- Dr. Andrea Frolic and Diana Tikasz
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► Define compassion beyond a soft emotion and understand the empirically supported benefits of self-compassion ► Understand why compassion is a necessary tool for self and others and how to utilize it when leading in complex care environments ► Apply strategies that cultivate fierce compassion and lead to meaningful change, notably, handling difficult emotions with greater ease and transforming challenging relationships
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Objectives
Fierce Compassion: An Intrinsic Tool for Resilient Leadership
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Arriving Practice
► Compromised systems ► Constant change ► Ongoing challenges & cutbacks ► Competing demands ► Poor communication
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Occupational Reality
► No time or control ► No recognition ► Difficult stories ► Increasing complexity ► Losses
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Team and Leader Organizational Structures Population Health and Social Context Political and Regulatory Systems Global Health
Healthcare is a social ecology…
What exactly is compassion
Compassion & Self-Compassion
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Components of Compassion
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What is compassion?
► Keeps us connected to others and self ► Counter acts blaming and judgement ► Expansive, gives us breathing space ► It is energizing
Awareness Common Humanity Kindness
► Research—tracked 1000 adults ranging in age from 34 to 93 (Poulin et al., 2013)
Asked: ► How much stress have you experienced in last year? ► How much time have you spent helping others? ► Looked at public records for who died
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Caregiving Research
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Self-Compassion Components
It is about how you relate to yourself in the midst of suffering that makes the difference—not so much what happens to you itself
Mindfulness vs Over- Identification/self- absorption Common Humanity vs Isolation Kindness vs Self- Judgement
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Self-Compassion is linked to:
► Well-being ► Motivation ► Personal Accountability ► Healthier Behaviours ► Better body image and eating behaviours ► Coping and resilience ► Less burn out, reduced secondary traumatic stress, and more satisfied in role
Using a caring force to shift our world
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Ying and Yang of Compassion
Using a caring force to shift ourselves
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Yin and Yang of Self-Compassion
Mindfulness Common Humanity Kindness
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► How do we see someone’s suffering? Blame-worthy Non-deserving Our own capacity to respond ► Assumption that everyone is trying to manage even if they don’t always succeed ► People’s responses are conditioned and a function of neuro physiology, personal history
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Generous Interpretations
How, When, & Why
Compassion
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► Released from pituitary ► Modulates stress hormones ► Dampens amygdala reactivity ► Inhibits cardiovascular responses to stress ► Boosts pro-socialty ► Parental care/bonding ► Love and trust ► Generosity ► Empathy
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Oxytocin
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Shadow Side of Oxytocin
They don’t understand They are to blame They are not like us Us versus Them
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High and Low Road
Low Road
- Compassion we regulate
stress through affiliation/ caregiving response
- Mindfulness
we regulate difficult emotions through PFC and attention regulation
High Road
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What are your triggers?
Emotional triggers can stem from negative core beliefs, past, unresolved experiences/memories or a violation of values
Potential Emotional Triggers:
- Passive aggressive behaviour
- Whining/crying
- Blaming
- Criticizing/judging
- Frustration/irritation
- Worry/nervousness
- Anger/aggression
- Victim mentality
- Silent treatment
- Manipulation
- Deceit/lying
- Rudeness/disrespect
- Disappointment
- Sarcasm
- Impulsivity
- High strung temperament
- Arrogance/conceit
- Neediness
- Need to please
- Other:
How do do the they sho show up up for
- r you
- u in
n the the work
- rkpla
lace?
► What has made you angry during covid? ► How do you usually express it or not? ► What other emotions may be under the anger? ► Which of your core values are being violated? ► What role does your anger play in your life, in the workplace? ► What tends to trigger your anger? ► When does anger keep you stuck or does it motivate you into action
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Anger
- Ruth King
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Becoming Mindful of Reactions
Self-Reflection Questions
1. “Am I in the grip of anger or hatred?” (emotional reactivity) 2. “Do I feel morally superior?” (self-righteousness) 3. “Do I want my adversary to suffer?” (hostility) These reactions block our innate capacity to be compassionate.
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Moving into Fierce Compassion
Not actions themselves but the quality of our intention Requires wisdom and good boundaries PAUSE Reconnecting to values Generous interpretation Mwe What is my positive legacy through COVID?
Putting Yourself First Personal Vision Statement Clear Values Get Curious About Triggers Self-Compassion Break RAIN Compassion Challenge Other Resources
Leadership Toolkit
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Dalai Lama
For someone to develop genuine compassion towards others, first he or she must have a basis upon which to cultivate compassion, and that basis is the ability to connect to
- ne’s own feelings and to
care for one’s own welfare… Caring for others requires caring for oneself.
► A Vision Statement outlines what you want to be. It concentrates on future; it is a source of inspiration; it provides clear decision making criteria. ► To promote optimal health and well being through compassionate interactions and innovative practises. ► Qualities I Value: Compassion, Creativity, Calm, Courage, Connection.
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Developing a Personal Vision Statement
► What am I comfortable with in practicing my profession? ► What is important/untouchable? ► What specific difference do I want to make? ► What is rewarding in my work? Core Values Exercise:
https://www.taproot.com/live-your-core-values-exercise-to-increase-your- success/
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Clear Values
► PAUSE ► What are your triggers? (Over or numb reactions) ► Investigate with discernment not criticism ► How would you like to respond? ► When have you responded more effectively and what were the contributing factors?
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Get Curious About Emotional Triggers
► Helpful when experiencing difficult or intense emotions Kristen Neff | www.self-compassion.org
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Self-Compassion Break
“This is a moment of suffering” “Suffering is part of life” “May I be kind to myself”
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► Generate a list of 2 – 3 people or situations in your life where you think an increase in compassion could significantly alter the dynamic ► Set an intention to approach one of these people/situations with increased compassion
- ver the next few months.
Pay attention to the difference it makes in you life.
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Compassion Challenge
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Resources
► Mindfulness Hamilton: www.mindfulnesshamilton.ca ► Centre for People Development
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https://www.hamiltonhealthsciences.ca/covid19/staff- physician/hhs-resources/resilience-support-toolkit/
►Please join us for a 3 part interactive series with your peers that will help you to more deeply explore the integration of PAUSE, RESET, NOURISH into the flow of your workday and with you teams ►Look for more information in the coming weeks through the Centre of People Development ►Scheduled to begin in the Fall
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PRN Leadership Series
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► Use “Raise Hand” feature, or type your question in the chat box ► If we didn’t get to your question, please forward to: leadershipcoaching@hhsc.ca
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