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Mental Health Awareness Theme: Life In Lockdown What if we are in a lockdown situation for more than a year? Date and Place: 24th May 2020 - India, Singapore, US
Team MERAKI Name : Vinay SV Name : Swaroopa Bhusare Title : Graphic Designer Title : SAP Associate Role in the Project : UI/UX Consultant Designer Team Lead Role in the Project : UI /UX Designer Name : Deepa Rote Name : Swetha Sangepu Title : HR Recruiter Title : UI Developer Role in the Project : UI /UX Role in the Project : UI /UX Designer Designer Amrita Mathur Title : Senior UX Designer
Lockdown Scenario CAPTURE A SCENARIO Shreya is a 5yr old and lives with her parents. Prior to the lockdown she would spend 3-4hrs at her pre school and another 2hrs at the day care center with REPRESENTATIVE other kids of her age. IMAGE FOR THE LOCKDOWN Now with the lockdown she has to be at home 24/7 SCENARIO YOU WOULD LIKE and it is not allowed to see her friends. Although in a TO WORK ON month or two she will get to see them again, once the lockdown rules get relaxed for the playgrounds. How could Shreya and her care takers be helped to manage her time and moods during these times? How could she be educated about social distancing and following hygiene routines?
Lockdown Scenario CAPTURE A SCENARIO Swathi and Praveen, husband and wife are both working professionals with two school going kids. Both used to go to office and send kids to school and pick them up from school care on their way back home. REPRESENTATIVE IMAGE FOR THE LOCKDOWN Also they had a helper to take care of household SCENARIO YOU WOULD LIKE chores. TO WORK ON Due to lockdown, Swathi and Praveen are working from home, as the schools are closed kids are having. E-Learning at home and adding to that, there is no availability of helper. Swathi and Praveen are having hard time managing work, handling kids and household chores simultaneously. How could Swathi and Praveen both working professionals take care of kids, household chores, family members and their mental well being while working from home for long hours?
Lockdown Scenario CAPTURE A SCENARIO Mr. Srinivas 75yrs old goes for his daily morning and evening walks and also spends good time with his friends at senior citizens REPRESENTATIVE corner while playing indoor games and IMAGE FOR THE LOCKDOWN participating in laughter club in the evening. SCENARIO YOU WOULD LIKE TO WORK ON Due to the lockdown he is not able to follow his daily routine, unable to go for his walks and his social life is also impacted as he is not able to catch up with his friends and extended family. How could Mr. Srinivas 75yrs old cope up with his daily routine morning and evening walks or catch up with his friends at senior citizens corner?
Problem Identified PROBLEM DESCRIPTION How can we spread greater Awareness to reduce mental health disturbance among all age groups, considering the changes in lifestyle that COVID-19 has brought about? WHY IS IT AN URGENT PROBLEM? Mental health disturbance can lead to distress in family, causing family and social life imbalance. This is an urgent and important problem to be solved as it has adverse effects on mental or physical well being of an individual in long term.
User Persona PROFILE DEMOGRAPHICS User Name: Mr. Srinivas Income: Pension Plan Gender: Male Education : Bachelor’s Degree Family Setting: Husband – 75yrs old and wife – 69yrs old and a homemaker (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : High priced Counselling Solution. Worries: No social life and no morning and Fear : Distancing from family and friends evening Walks. Influences: Lockdown and busy family members.
User Persona PROFILE DEMOGRAPHICS User Name: Praveen Income: $ 150k-$200k Gender: Male Education : Bachelor’s Degree Family Setting: Husband – 35yrs old, wife – 30yrs old and a working professional with 2 kids Shreya -5yrs and Vicky – 7yrs (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : Mental Health Worries: A lot of stress due to long working hours, Fear : Loss of job, no social life household chores and managing kids with no ME time and social life. Influences: Work from home, School and Day care Centers closure, no domestic help available .
User Persona PROFILE DEMOGRAPHICS User Name: Swathi Income: $ 150k-$200k Gender: Female Education : Bachelor’s Degree Family Setting: Husband – 35yrs old, wife – 30yrs and a working professional with 2 kids Shreya -5yrs and Vicky – 7yrs (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : Mental Health Worries: A lot of stress due to long working hours, household chores and managing kids with no Fear : Loss of job, no social life ME time and social life. Influences: Work from home, School and Day care Centers closure, no domestic help available .
User Persona PROFILE DEMOGRAPHICS User Name: Shreya Income: NA Gender: Female Education : Pre - Kindergarten Family Setting: Shreya 5yrs old, Father – 35yrs old, Mother – 30yrs old and Brother – 7yrs old (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: Social play and Peer play. Cost : Mental Health Worries: Increased Screen time, no play dates Fear : Physical health and no social play. with friends and no outdoor activities. Influences: School and Day care Centre closure.
Explorations SOLUTIONS & IDEAS Creating a platform which will take the user through a series of questions to REPRESENTATIVE PICTURE OF evaluate their mental health and suggest YOUR SOLUTION activities to help improve the quality of mental health The idea is to have regular Questionaries' based on their age group and the profession in order to track the user’s mental health without being intrusive. .
Solution HOW DOES YOUR SOLUTION ADDRESS THE IDENTIFIED PROBLEM? REPRESENTATIVE PICTURE OF REPRESENTATIVE PICTURE OF YOUR SOLUTION YOUR SOLUTION The solution that we provide will help the users to assess themselves and keep them aware of their mental health and improve the quality of their life by adapting the new lifestyle.
User Experience HOW DOES THE UX OF YOUR SOLUTION LOOK LIKE? Prototype Video link https://youtu.be/nHP0pWlXrvU
Process II DESIGN PROCESS REPRESENTATIVE PICTURE OF YOUR SOLUTION Discover We conducted a qualitative research methodology as to understand the users demography, behaviour, pain points and motivation. We have interviewed around 12- 15 people to understand their real problems during the lockdown period. We have chosen random people from different demographics backgrounds and lifestyle.
Process Define - User Persona PROFILE DEMOGRAPHICS User Name: Mr. Srinivas Income: Pension Plan Gender: Male Education : Bachelor’s Degree Family Setting: Husband – 75yrs old and wife – 69yrs old and a homemaker (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : High priced Counselling Solution. Worries: No social life and no morning and Fear : Distancing from family and friends evening Walks. Influences: Lockdown and busy family members.
Process Define - User Persona PROFILE DEMOGRAPHICS User Name: Praveen Income: $ 150k-$200k Gender: Male Education : Bachelor’s Degree Family Setting: Husband – 35yrs old, wife – 30yrs old and a working professional with 2 kids Shreya -5yrs and Vicky – 7yrs (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : Mental Health Worries: A lot of stress due to long working hours, Fear : Loss of job, no social life household chores and managing kids with no ME time and social life. Influences: Work from home, School and Day care Centers closure, no domestic help available .
Process Define - User Persona PROFILE DEMOGRAPHICS User Name: Swathi Income: $ 150k-$200k Gender: Female Education : Bachelor’s Degree Family Setting: Husband – 35yrs old, wife – 30yrs and a working professional with 2 kids Shreya -5yrs and Vicky – 7yrs (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: A sound physical and mental health. Cost : Mental Health Worries: A lot of stress due to long working hours, household chores and managing kids with no Fear : Loss of job, no social life ME time and social life. Influences: Work from home, School and Day care Centers closure, no domestic help available .
Process Define - User Persona PROFILE DEMOGRAPHICS User Name: Shreya Income: NA Gender: Female Education : Pre - Kindergarten Family Setting: Shreya 5yrs old, Father – 35yrs old, Mother – 30yrs old and Brother – 7yrs old (Nuclear Family) FEELINGS OBJECTIONS Values & Goals: Social play and Peer play. Cost : Mental Health Worries: Increased Screen time, no play dates Fear : Physical health and no social play. with friends and no outdoor activities. Influences: School and Day care Centre closure.
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