Preliminary key findings from the regional analysis of PES Kenneth - - PowerPoint PPT Presentation

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preliminary key findings from the regional analysis of pes
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Preliminary key findings from the regional analysis of PES Kenneth - - PowerPoint PPT Presentation

Jan 25, 2023 46 likes •207 views

Support to the process of developing a benchlearning exercise ICON-INSTITUT Public Sector GmbH between the Public Employment Services (PES ) Meeting of the Public Employment Services Preliminary key findings from the regional analysis of PES

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

Preliminary key findings from the regional analysis of PES

Meeting of the Public Employment Services Kenneth Walsh ICON-Institut Public Sector

Belgrade, 26 October 2016

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

  • Albania (AL) – National Employment Service
  • Bosnia-Herzegovina (BA):
  • Labour and Employment Agency
  • FBiH Employment Institute
  • BiH Republic of Srpska
  • BiH Brčko District.
  • Kosovo* – Public Employment Service
  • The Former Yugoslav Republic of Macedonia (MK) –

Employment Service Agency

  • Montenegro (ME) – Employment Agency
  • Serbia (RS) – National Employment Service.

*The designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo declaration of independence.

Public Employment Services in Western Balkans Countries

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

Sources of information

Documentation Local expert enquiries PES performance management questionnaire

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Local offices Regional offcies Head office

PES Organisational Structure

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Social Partners represented Separate governing body Have degree of autonomy Overseen by Ministry

PES Governance

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

PES key responsibilities Job mediation services

  • 8 PES provide services

Provision of active labour market policy measures

  • 8 PES arrange interventions, implementation of measures

Provision unemployment/social benefits

  • 7 PES calculate , monitor and disburse
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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

  • 6 PES compile their own budget needs.
  • 5 PES allows virement of budget between headings.
  • 3 PES regional/local offices have their own budgets.

PES Financing

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

Share of Total PES Budget Spent, %, 2015

10 20 30 40 50 60 70 80 Passive Measures Active Measures PES Running Costs PES A PES B PES C

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Performance monitored with KPIs Annual Business Plan Overall Objectives Set Outside PES

PES Objectives and Targets

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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KPIs Regularly Compared Same KPIs for all offcies Regional/Local Office KPIs

Translating Targets into Key Performance Indicators

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Communicate Targets to Staff Regional/Local Office Targets Regional/Local Offices Involved LMA Conducted Internally Target-Setting Based on LMA

Performance Management Fundamentals

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

1 2 3 4 5 6 7 8 Internal Benchmarking Non-financial Incentives Financial Performance Incentives Dialogue With Individual Staff Includes Face-to-Face feedback Fixed Format to Give Results to Staff

Performance Measurement Follow-Up

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Special Section for Employer Contact Track ID for Labour Market Status Specialist PES Staff for Sub-Groups Automated Job-Matching Available Individual Action Plan Signed Employers Can Post Vacancie Onlin Jobseekers can Register Online

Provision of Services

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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Coninuting Personal Development for Staff Initial Training Plan for New Staff Job Profiles Accessible to All Staff Written Job Profiles Available Contracting out services

Partnerships and Human Resources

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)

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ICON-INSTITUT Public Sector GmbH Support to the process of developing a benchlearning exercise between the Public Employment Services (PES)