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Learning Objective
- Involve your whole practice team to use
Practice Sustainability Katrina Otto, Train IT Medical Learning - - PowerPoint PPT Presentation
Practice Sustainability Katrina Otto, Train IT Medical Learning - - PowerPoint PPT Presentation
Practice Sustainability Katrina Otto, Train IT Medical Learning Objective Involve your whole practice team to use your clinical software and appointment book to manage CVD Patients. 45 mins The importance of a team approach Photo credit
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The importance of a team approach
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Photo credit Kylie Payne
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Practice Manager Roles
MHR staff training Development and adherence to MHR policies and procedures Risk assessment Ensuring clinical software version is current Ensuring security updates are current Meeting ePIP requirements (accredited practices) Monitoring certificate expiry dates Registering the practice for MHR Maintaining healthcare provider HPI-Is in clinical software and retiring users from the clinical software upon leaving the practice Ensuring privacy and security is maintained in the practice e.g. clinical software passwords are regularly changed and sufficiently complex, screensavers are used and deactivated using a username and password
Receptionist Roles
IHI validation Patient demographic details check Assisted registration (where required) MHR information resource
GP Roles
Viewing clinical information in MHR Uploading Shared Health Summaries, Event Summaries and Prescribing records to MHR Downloading information from MHR into clinical software Ensuring a high quality of data in clinical software Obtaining patient consent to upload to MHR# Secure messaging Ensuring patient privacy and security is maintained e.g. clinical software password is regularly changed and sufficiently complex, screensaver is used and deactivated by entering their username and password
Practice Nurse Roles
Viewing clinical information in MHR Uploading Shared Health Summaries* and Event Summaries to MHR Ensuring a high quality of data in clinical software Ensuring patient privacy and security is maintained e.g. clinical software password is regularly changed and sufficiently complex, screensaver is used and deactivated by entering their username and password
* RNs only
Aboriginal Health Worker
Same as Practice Nurse
RO (Responsible Officer)
Existing definition
OMO (Organisational Maintenance Officer)
Existing definition
Roles and Responsibilities
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Is CVD risk factor data relevant to admin staff?
- Age
- Gender
- Ethnicity
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PIPQI 10 measures include:
- 1. Smoking status recorded
- 2. Alcohol status recorded
- 3. Weight classification
- 4. Blood pressure recorded
- 5. Necessary risk factors to enable CVD assessment
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Quality Improvements!
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Brainstorm ideas with your team Educate about why this ‘data’ is important
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PIP QI
Practices may focus their quality improvement activities
- n areas which are informed
by their clinical information system data and meets the needs
- f their practice population.
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Presenting your data
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Lead your team
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‘Actions’
- Recheck BP
- Ask about smoking
- Record weight
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Data – Record risk factors
- Smoking
- Nutrition
- Alcohol
- Physical activity level
- Blood pressure
- Waist circumference & BMI
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Proactive approach
Review result & action Recall patient as required Screen/test or refer patient Flag for follow up / recall Identify at risk groups/patients
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Recall and Reminder Protocol
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Tips: Encourage a team effort to achieve the goals by setting a target on the graph & place graph in the staff room/noticeboard to encourage a proactive approach.
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Lead your team
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Improve data Improve relationships Improve revenue Improve health
- utcomes
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Katrina’s tips:
- Set small, achievable goals
- Focus on key data items
- Document and review improvement activities
- Train all staff on software & new processes
- Build your team spirit
- Monitor and communicate performance visually
- Celebrate patient wins – CELEBRATE YOUR TEAM!
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RACGP Improving health & record quality in general practice RACGP – Standards for General Practice (5th Edition) Using Data for Better Health Outcomes Australian Digital Health Agency: Importance of Data Quality Data Cleansing & Clinical Coding Data Quality Checklist Train IT Medical Practice Management Free Resources Digital Health Free Resources (including Pen CAT4) 5 Steps to Data Quality Success (blog) Cheatsheets to enter cervical screening in MedicalDirector and Bp Premier Pen CAT4 summary sheet APCC – Model for Improvement APCC - PDSA template Model for Improvement video
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