PMAC meeting update BCSC Examination February 15, 2011 Michael - - PowerPoint PPT Presentation

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PMAC meeting update BCSC Examination February 15, 2011 Michael - - PowerPoint PPT Presentation

PMAC meeting update BCSC Examination February 15, 2011 Michael Sorbo, CFA Manager, Examinations Janice Leung, CA CFA Senior Securities Examiner 1 Todays topics Annual report card & key exam activities Top 2010 examination


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PMAC meeting update

BCSC Examination

February 15, 2011 Michael Sorbo, CFA Manager, Examinations Janice Leung, CA CFA Senior Securities Examiner

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Today’s topics

Annual report card & key exam activities Top 2010 examination findings Compliance tips CSA Compliance Committee CSA Marketing sweep

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Is there a new normal?

  • Chaos is come again. Shakespeare, Othello
  • The only time I really ever lost money was when I broke

my own rules. Jesse Livermore, to his son

  • There is nothing unique about the crash of ’29. It is

something that happens about every 20-30 years, because that is the length of financial memory. It is about the length of time needed for a new set of suckers to come and imagine that they have a new and wonderful fix on the future. John Kenneth Galbraith

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2010 Annual report card and examination findings

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BC’s regulatory landscape

9 9 4 1 3 Restricted dealer 84 48 36 101 87 14 Exempt market dealer 896 896 7 7 Scholarship plan dealer 20 9 11 Investment fund manager 455 151 311 385 307 78 Portfolio manager Total # of representatives Outside based representatives BC based representatives Total # of firms Outside based BC based Category

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Common adviser deficiencies

lack of a formal top-down compliance program – need for

“tone at the top”

ineffective compliance procedures to support policies and

strategic goals

In 53% of reviews, we saw that firms did not establish well

thought-out or stress-tested disaster recovery and business continuity plans

In 40% of reviews, firms did not manage the conflicts of

interest and personal trading adequately.

In 40% of reviews, firms did not adequately disclose fees,

affiliations or services adequately

Controls and records to support the management of

personal trading practices remains an issue

A large number of firms had poor marketing policies,

supervision and approval of advertising and inadequate verification of stats represented.

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Compliance tips – questions to ask?

Are clear procedures set out for compliance policies? Did your program detect any actual compliance problems? If not,

why not?

Have you learned from past lessons, examinations, or errors? Are your compliance problems resolved swiftly, with quality, and

ethically?

Does your staff talk candidly about compliance issues, and would

they escalate potential issues to compliance staff in a forthright fashion?

Do you have active orientation and training programs? Are your disclosures designed to meet the new requirements set

  • ut in NI 31-103?

Is risk management linked into your compliance program? Does your staff understand and follow the firm’s code of ethics

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Top deficiencies by frequency - 1 to 8

15% 33% Compliance officer function 8 15% 40% Advertising, marketing and holding out 7 45% 40% Disclosures 6 50% 40% Conflict of interest and personal trading 5 50% 47% Capital monitoring 4 45% 53% Disaster recovery and business continuity 3 70% 60% Know-your-client and suitability 2 85% 73% Policies and procedures 1 2009 All 2010 Advisers only Type of deficiency Rank Top Deficiencies by Frequency

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Top deficiencies by frequency – 9 to 17

5% 13% Anti-money-laundering procedures 17 0% 13% Insider and early warning reporting 16 5% 20% Fund advertising and perf. presentation 15 0% 20% Fund records, trading and administration 14 15% 20% Performance presentation/ benchmarking 13 30% 20% Records 12 20% 27% Registration administration 11 10% 20% Compliance program 10 5% 27% Trade execution 9 2009 All 2010 Advisers only Type of deficiency Rank Top Deficiencies by Frequency

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Compliance tips – annual review

  • 1. Conduct a regular review of your compliance
  • programs. Review of your current compliance programs is

always a major area of focus in our registration and examination process.

  • The CFA Institute has come out with the 10th edition of

the Standards of Practice Handbook contains the CFA Institute Code of Ethics and Standards of Professional Conduct with related guidance and examples illustrating application in day-to-day situations.

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Compliance tips – keep current

  • 2. Maintain knowledge of current regulation. In some

recent examinations, we found compliance officers were not familiar with current disclosure requirements. While we understand that NI 31-103 set out many new requirements and changes from previous rules, we expect firms to be proactive in learning the new regulatory requirements and to update programs and practices accordingly.

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Compliance tips –be proactive

  • 3. Learn your lessons from past examinations. All

examinations include a review of how past deficiencies were resolved, and whether you followed through with your plans. In some recent reviews, we found some firms have been too casual about ensuring prior deficiencies were resolved. For example, new policies and procedures were not enforced and compliance action plans fell short of being completed.

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Compliance tips –review controls

  • 4. Update your management procedures: Advising firms

and dealers face numerous risks. Many of your firms are managed on a line-of-business basis with a variety of business segments, as determined by the products and services provided. Firms may also face risks generated by affiliated firms such as business partners, brokers, and custodians. In many cases a comprehensive review

  • f management information and quality controls is not

regularly conducted. This could also be done annually as part of a risk assessment process.

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Compliance tips –reporting on suitability

  • 5. Update your KYC information: Examiners select a

sample of client files to review whether firms documented KYC information. Consider:

Are investment strategies or solutions clear? Are they tailored to the client? Do they explain the reasons for the recommendations

and how they relate to the customers objectives?

Have you clearly documented client objectives, needs,

priorities, relevant existing investments, implementation plans?

Do you have tools to assist with rebalancing?

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These firms all had so-called “good” compliance programs

Long-term Capital Management collapsed in 2000 Lehman Brothers Holdings collapsed in September 15,

2008

SEC receives emails warning Bernard Madoff’s

investment vehicle is a Ponzi scheme in May 2003

Aramanth Advisers loses over $6 billion in a week in

September 2006

Bear Stearns collapses in March 2008 –sold to JP

Morgan for $2.21 per share

Merrill Lynch told to Bank of America for $50 billion

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Where do compliance programs fail?

We tend to perceive what we expect to perceive?

  • R. Heuers- Intelligence Analysis

I have a policy manual = therefore I have a good

program

The compliance program operates in “silos”; is not

integrated

The program is not proactive but reactive They are not put into a visible or written structure; cannot

be easily defined

They fail to consider out-lying potential risks They miss the spirit of the law and do not enforce

“ethical behavior”

They are not adapative, but static (same old model)

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CSA Compliance Committee

Committee mandate Co-ordination between regulators Current projects

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2010 CSA Marketing Sweep

Six provinces participating Ten firms selected in BC

  • Five for field exams
  • Five for desk review

Publication of a CSA Staff Notice in

Spring 2011

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Marketing guidance

Fair, true, complete, adequate disclosure Suggested practices – CFA Institute’s

Global Investment Performance Standards (GIPS)

Compliance with GIPS is voluntary

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Common Marketing Deficiencies

  • 1. Minimal or no policies and procedures
  • 2. Use of overly promotional and

unsubstantiated language

  • 3. Presentation of hypothetical performance

data

  • 4. Linking of previous firm’s performance with

current firm performance

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Common Marketing Deficiencies

Policies and procedures

Develop policies and procedures for the:

  • Proper calculation of performance figures
  • Construction of composites
  • Selection of appropriate benchmarks
  • Disclosures provided to clients

GIPS requires firms to document policies and procedures used in establishing and maintaining compliance with GIPS.

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Common Marketing Deficiencies

Unsubstantiated and overly promotional language

“proven performance” “proven track record” “best performing fund in Canada” “precedent setting”

Discuss and disclose the assumptions behind your “proven” performance. Also show the source of your claims.

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Common Marketing Deficiencies

Hypothetical performance data

Includes back-tested and model numbers GIPS allows presentation of hypothetical

data, but only as supplemental information

Hypothetical performance should never be

linked to the actual performance

Disclosures must be very clear that the

presentation is of hypothetical performance

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Common Marketing Deficiencies

Previous firm performance

  • GIPS has four conditions to allow linking previous

firm performance to current firm performance

  • GIPS states that performance belongs to firm NOT

to the individual

  • GIPS has stringent record-keeping requirements
  • GIPS allows presentation of previous firm

performance as supplemental information

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Questions?

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Contact

Michael Sorbo (604) 899-6689 msorbo@bcsc.bc.ca Janice Leung (604) 899-6752 jleung@bcsc.bc.ca