PHIL LONEY GROUP CHIEF EXECUTIVE 1 Our AGM is an important day - - PowerPoint PPT Presentation

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PHIL LONEY GROUP CHIEF EXECUTIVE 1 Our AGM is an important day - - PowerPoint PPT Presentation

PHIL LONEY GROUP CHIEF EXECUTIVE 1 Our AGM is an important day for us its a day when we get together and share our strategy 2 COMPANY PERFORMANCE Supported 1,400 employers through auto enrolment 110,000 new


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PHIL LONEY

GROUP CHIEF EXECUTIVE

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“Our AGM is an important day for us… …it’s a day when we get together and share our strategy”

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COMPANY PERFORMANCE

  • Supported 1,400 employers

through auto enrolment

  • 110,000 new policyholders
  • Continued to roll out new

products in our Consumer division

  • Continue to build one

company behind one brand

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COMPANY PERFORMANCE

  • Excellent quality products
  • Market leading customer service
  • Strong investment performance
  • Hassle free claims service
  • Financial education through Money Manager
  • A profit sharing approach for eligible customers

ROYAL LONDON

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PROFIT PERFORMANCE ROYAL LONDON

  • Sales of new premium pensions business were up by 39% on 2013
  • Asset management attracted £2 billion of new money
  • Asset under management rose by 12% year on year to £82 billion
  • Core operating profit £220 million before tax, a healthy 12% increase on 2013
  • Good progress integrating the businesses required from Co-op
  • £61 million one off hit to our profits due a price cap on workplace pensions

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PROFIT SHARE

  • Allocated a profit share of

£60 million to relevant policyholders

  • £466 million the amount

shared with eligible members since 2007

  • We continue to work with

the Financial Conduct Authority (FCA) to find ways in which profit share can be distributed more widely amongst members

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INVESTMENT MATTERS

  • Royal London Asset Management (RLAM) continues to deliver.

Winning a series of awards

  • Fixed Income Manager of the Year at the European Pension

Awards

  • RLAM won 13 industry awards for investment performance

and service quality

  • Our pension members money is managed in 1 of 9 portfolios,

determined by the members attitude to risk

  • Governed portfolios enjoyed investment growth of 7.6%

ROYAL LONDON

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INVESTMENT PERFORMANCE

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ROYAL LONDON

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BETTER AND FAIRER PRODUCTS

  • Winner of Best Drawdown Provider

at the Moneyfacts Awards

  • Over 50’s Life Cover – fairer cover

and better value

  • Annuity Bureau launched last

August

  • Online Life Insurance
  • Winner of Best Life Insurance title

at the Personal Finance Awards

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CUSTOMER SERVICE AWARDS ROYAL LONDON

  • 2014 Company of the Year in the Financial Service Awards
  • Scottish Life and Bright Grey awarded five-star rating service for service
  • Scottish Life voted best for service
  • Scottish Provident named Best Critical Illness Provider
  • In 2015 we plan to bring Scottish Provident and Bright Grey together as a

single Royal London branded business

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CLAIMS

  • Paid out £227 million in

claims in 2014

  • 99% life insurance claims
  • 95% serious illness claim
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BRAND LAUNCH

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BECOMING A HOUSEHOLD NAME

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BRAND

  • Second year sponsoring 50 Over

International and county cricket for both men and women

  • Members can enter to win tickets

for games on our members section

  • f our website
  • Sponsor the ITV weather forecast

for Greater London area

  • Next 3 years we will be sponsoring

the pelicans in St James Park, Westminster

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MEMBERSHIP

  • Visit the members area:

www.royallondon.com/members

  • Straight forward guides to your

finances and our Money Manager planning too

  • Annual Report and Account
  • Register your email address
  • nline to be entered into a prize

draw!

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“We want to become the most recommended and trusted provider of insurance and investment product in the eyes of our customers”