Person-centred Care: The Leading Approach to Tomorrows Healthcare? - - PowerPoint PPT Presentation

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Person-centred Care: The Leading Approach to Tomorrows Healthcare? - - PowerPoint PPT Presentation

Person-centred Care: The Leading Approach to Tomorrows Healthcare? Inger r Ekman man PhD, professo sor, r, directo ector University of Gothenburg, centre for person-centred care SWEDEN www.gpcc.gu.se www.gpcc.gu.se www.gpcc.gu.se


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Person-centred Care: The Leading Approach to Tomorrow’s Healthcare?

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Inger r Ekman man PhD, professo sor, r, directo ector University of Gothenburg, centre for person-centred care SWEDEN

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http://www. facebook.com/gpcc.gu

Blogg: Person-centredness http://gpccpeople.com/ Twitter:@symptomsonthego @tdjeanette

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Sen A. 1993, “Capability and Well-being,” in Nussbaum and Sen (eds.), The Quality of Life, Oxford: Clarendon Press

A human being – a person Personcentredness Needs Capacities

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Effects in hospital care

Reduced uncertainty in illness Reduced pain Reduced medical complications 30 % - 50% reduction in hospital days 40% reduction of costs

Olsson L-E et al: Journal of Orthopaedic Surgery and Research, 2006 Olsson LE et aI: Journal of Advanced Nursing, 2007 Olsson LE, et al: Journal of Advanced Nursing, 2009 Ekman I, et al: European Heart Journal, 2011 Dudas K, et al Eur J Cardiovasc Nurs. 2013 Hansson E, et al Eur J Cardiovasc Nurs 2016. .

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Effects of PCC in out-patient care

Reduced fatigue Increased muscle strength Increased self-efficacy Increased self-reported health

Feldthusen C et al. Arch Phys Med Rehabil. 2015 Oct Larsson A, et al. Arthritis Res Ther. 2015; 18;17:161.

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Effects – over the whole care chain

Three times increased chance after an event of acute coronary syndrome to: Return to previous activity (e.g work) Not experience a cardiovascular event or death Increased self efficacy

Fors A, et al. Int J Cardiol. 2015 May 6;187:693-9.

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Effecs of PCC in palliative home care

Improved quality of life Reduced symptom burden Reduced number of hospitalizations

Brännström M & Boman K. Effects of person-centred and integrated chronic heart failure and palliative home care. Eur J Heart Fail 2014;16:1142-51

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What about staff ?

Sjögren K, Lindkvist M, Sandman PO, Zingmark K, Edvardsson D. To what extent is the work environment of staff related to person-centred care? J Clin Nurs. 2015 May;24(9- 10):1310-9

Person-centred care Work strain Satisfaction with work Psycho-social climate

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Sen A. 1993, “Capability and Well-being,”The Quality of Life, Oxford: Clarendon Press Kristensson Uggla Bengt: (2011) Homo Capax. Ricoeur Paul (1992). Oneself as another. Chicago: University of Chicago Press.; Smith, S. (2010). What is a person? Chicago: University of Chicago Press.

What is a person?

  • Someone who has capacities
  • Someone who has self-respect
  • Someone who is interacting with others
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patient

person

WHAT

WHO

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Building partnership

  • Ekman I, Swedberg K, Taft C, et al. Person-Centred Care – Ready for Prime Time. Eur J Cardiovasc Nurs. 2011;10(4):248-51.
  • Ekman I, Hedman H, Wallengren C, Swedberg K. Person-centred care, - the Swedish initiative. BMJ 2015;350:h160

Initiating the partnership – patient (and relative) narrative Working the partnership – mutual understading och creation of a health plan Safeguarding the partnership - documenting the agreed goals and a health plan

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Symptoms

Will

Social relations Self-esteem

Signs – medical evidence

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Person-centred care process pre and during hospital care

Usual care Person-centred care Medical Data-collection Adding data- Adding data Patient´s narrative Medical data- collection Teamdecision Care plan agreed on between patient and professionals Follow up Care plan Adding data Discharge when possible Discharge according to the Care plan Adding data … etc

Emergency department Ambulance

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The patient´s goal Activities to reach the goal What support is needed?? The patient´s capacities

The personal health plan

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Implementation of person-centred care in an internal medicine ward

1 2 3 4 5 6 7 2011 2012 2013

Mean hospital stay in days

6.4

5.6

4.4

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73

62 74 58 66

86 80 87 73 77,5 Reception Participation Over all Information Mean value PUK (0-100)

Patients experience questionnaire

2010 2012

Questionnaire from: Jenkinson C, Coulter A, Bruster S: The Picker Patient Experience Questionnaire: development and validation using data from in-patient surveys in five countries. Int J Qual Health Care 2002, 14(5):353–358.

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Henbest J & Stewart MA. Family Practice 1989; 6:249-254

Micro level attempt to change …

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Professionals informs and instructs

Patients obey

www.concordance.org

Concordance Compliance

Professionals listen, coatch and mentor Patients explain, consider and discuss

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Summary

  • In a person-centred approach a patient and relatives are

capable partners

  • A person-centred approach is feasable in all conditions
  • Person-centred care make patients more satisfied with

care and is cost-effective