PERSISTENCE PLUS JOHN Implementation with BURTON Beyond the Safety Net Cohort ADVOCATES FOR YOUTH November 9, 2017 www.jbaforyouth.org
Today’s Presenters Cecilia Le, Director of Strategic Engagement PERSISTENCE PLUS Christopher Dech, Educational Advisor MORENO VALLEY COLLEGE Simone Tureck, Associate Policy Director JOHN BURTON ADVOCATES FOR YOUTH JOHN BURTON ADVOCATES FOR YOUTH
Persistence Plus (P+) for Beyond the Safety Net As part of the Beyond the Safety Net Initiative, with youths’ As part of the Beyond the Safety Net Initiative, with youths’ consent, those enrolled in, or intending to enroll in college the consent, those enrolled in, or intending to enroll in college the following semester will receive nudges through Persistence Plus to following semester will receive nudges through Persistence Plus to support them in persisting and succeeding in college. support them in persisting and succeeding in college. JOHN BURTON ADVOCATES FOR YOUTH
SUPPORTING STUDENTS THROUGH CHALLENGES “Have you ever felt like you have no one to talk to, because that’s how I felt this semester and now I don’t know how to move forward.” – Riverside City College student, December 2016 “I was destined to fail and live in the streets or spend time behind bars. But instead I put my family and my education first. I enrolled in college and am now one step closer to achieving my life long dream.” – Moreno Valley College student, December 2016 4
OUR MODEL 5
OUR NUDGES LEAD TO GREATER STUDENT SUCCESS Experimental and Partner Results with Students Interim Success Metrics 2‐10 PERCENTAGE POINT UPTICK 5X MORE LIKELY TO SEEK IN PERSISTENCE RATES MATH TUTORING 12 PERCENTAGE POINT GREATER 25‐30% OF STUDENTS WHO PERSISTENCE RATES FOR FIRST‐GEN DON’T RESPOND TO COACHES STUDENTS ENGAGE WITH PERSISTENCE PLUS
PARTNERSHIP WITH FOSTER CARE COUNTS UC Los Angeles (Fall 2016) Cal State Fullerton (Fall 2016) UC Riverside (Fall 2014) Riverside City College (Fall 2015) Moreno Valley College (Spring 2015)
COMMUNICATING WITH GUARDIAN SCHOLARS 3 OUT OF 5 OVER 600 STUDENTS RESPOND TO NUDGES STUDENTS HAVE RESPONDED TO NUDGES OVER 4,000 TIMES … … … … 8
OUTCOMES WITH GUARDIAN SCHOLARS STUDENTS WHO USE P+ 10 percentage point higher 14 percentage point higher fall‐to‐spring persistence fall‐to‐fall persistence 73% for students who used P+ 54% for students who used P+ 63% for students who opted 40% for students who opted out out 9
What information is communicated in the nudges? Nudges are designed to: Nudges are designed to: • Help students to set and follow through on academic goals • Navigate important steps like priority registration or financial aid renewal • Develop a sense of belonging in college • Seek help from campus resources like tutoring and advising • Reframe obstacles • Connect their studies to their personal goals and values JOHN BURTON ADVOCATES FOR YOUTH
NUDGES ARE CUSTOMIZED FOR STUDENTS Nudges tailored Differentiated Nudge content for who students pathways based on customized for colleges are student responses 1 1
Short video from Persistence Plus https://youtu.be/ehtJAYzz7iE JOHN BURTON ADVOCATES FOR YOUTH
FORMER FOSTER YOUTH APPRECIATE NUDGING They do help me want to continue When I need extra help or tutoring or studying and keep pushing… I think it’s something I’ll get a text at just the right targeted towards me and that someone time, so it’s definitely made for what I’m is listening to me. going through. Every now and then I’ll get something It’s spot on most of the time, exactly the motivational and it’s not like I have to go in information I needed. And it’s good and talk to someone face to face about a because sometimes it’s information that problem. It’s just a little bit of advice and I didn’t think I needed to ask. that’s really good. 13 JOHN BURTON ADVOCATES FOR YOUTH
Experience with P+ in Guardian Scholars Program Chris Dech, Moreno Valley College JOHN BURTON ADVOCATES FOR YOUTH
Eligible Youth Youth who are enrolled in, or intend to be enrolled in an eligible* institution of post ‐ secondary education can receive nudges Students can continue to receive nudges even if they disenroll Students can continue to receive nudges even if they change their minds about enrolling that semester Students who transition into your program after the start of the semester can receive nudges *Private, for ‐ profits must meet minimum requirements for Chafee & Cal Grant ‐ eligibility according to CSAC (https://webutil.csac.ca.gov/CalGrant_Inst/CalGrantInstSearch.aspx). NOTE: ALL PUBLIC SCHOOLS ARE AUTOMATICALLY ELIGIBLE (community colleges, CSUs & UCs) JOHN BURTON ADVOCATES FOR YOUTH
Where are your youth attending college? JOHN BURTON ADVOCATES FOR YOUTH
Timeline Overview Programs will provide Programs will provide Nudges will cease Nudges will cease updated information updated information (unless stopped earlier (unless stopped earlier Youth begin to receive Youth begin to receive each semester (on each semester (on individually, or program individually, or program nudges nudges school changes & school changes & opts to continue to opts to continue to program changes) program changes) work with P+) work with P+) Early January 2018 Throughout September 30, 2019 Spring Spring Summer Summer Fall Fall Spring Spring Summer Summer 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 JOHN BURTON ADVOCATES FOR YOUTH
Next Steps Programs will provide youth with info on P+ Programs will JBAY will share Youth will begin & ask for share this this information to receive consent to share information with P+ nudges basic info (i.e. with JBAY name, phone #, school, etc.) November 24, 2017 December 1, 2017 Early January 2018 ASAP JOHN BURTON ADVOCATES FOR YOUTH
Gaining Youth Consent Youth will need to consent for you to share their information (i.e. Youth will need to consent for you to share their information (i.e. name, phone number, school, etc.) just like they do when they sign name, phone number, school, etc.) just like they do when they sign up for an app on their phone. up for an app on their phone. JBAY will provide two options: JBAY will provide two options: • Hard copy hand ‐ out they can sign, or • Electronic version they can DocuSign on their phones / computer JOHN BURTON ADVOCATES FOR YOUTH
Information Collected by Persistence Plus • Student name • Student ID • Phone number • Transfer status • E ‐ mail address • Full ‐ time/part ‐ time status • Birthday • College name • Gender • First ‐ generation college student • Ethnicity/race • Staff member emergency contact (cell number) • Housing program name JOHN BURTON ADVOCATES FOR YOUTH
Privacy Protections in Persistence Plus All student All student Follows industry best Follows industry best Student information Student information information information practices regarding practices regarding never used for any never used for any transmitted via transmitted via system security system security other purpose other purpose secure server secure server Minimum amount of Minimum amount of System has never System has never personally identifying personally identifying been hacked been hacked information collected information collected View full description of privacy policy here: https://www.persistenceplusnetwork.com/privacy ‐ policy/ JOHN BURTON ADVOCATES FOR YOUTH
Future Methods for Gaining Consent Consider building consent into your program agreement youth are provided during intake • Eliminates an extra step in the future • Explains the service up front to youth • Possible additional motivator for enrolling in school • Higher likelihood of consent JOHN BURTON ADVOCATES FOR YOUTH
Explaining Persistence Plus to Youth • Youth flyer (download through control panel on your right) • Suggested language: “It’s a text message ‐ based service designed to support you to succeed in college “It’s a text message ‐ based service designed to support you to succeed in college and earn a degree or credential. The nudges will help you improve your study and and earn a degree or credential. The nudges will help you improve your study and learning strategies, remind you of important dates and deadlines, tell you about learning strategies, remind you of important dates and deadlines, tell you about helpful resources on campus, and keep you motivated toward your goals. Other helpful resources on campus, and keep you motivated toward your goals. Other current and former foster youth in college have found it helpful and motivating, current and former foster youth in college have found it helpful and motivating, and studies show that students who use the service are more likely to stay in and studies show that students who use the service are more likely to stay in college and graduate.” college and graduate.” JOHN BURTON ADVOCATES FOR YOUTH
Staying Plugged In Due to the dynamic nature of the nudges (students getting different nudges at different times based on who they are, their college, and how they respond), P+ cannot provide programs with the exact messages they are sending their youth. P+ & JBAY will host a webinar once per semester to share with providers in Beyond the Safety Net what P+ is learning from student response trends. JOHN BURTON ADVOCATES FOR YOUTH
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