PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR - - PowerPoint PPT Presentation

patient engagement montana north dakota cohort session 4
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PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR - - PowerPoint PPT Presentation

PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR PFA ON HOSPITAL COMMITTEE Brayden Fine Casey Driscoll Jean Roland Nikki Medalen Martha Hayward Lets talk Please type into chat: Names of everyone in the room


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PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR PFA ON HOSPITAL COMMITTEE

Brayden Fine Casey Driscoll Jean Roland Nikki Medalen Martha Hayward

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Let’s talk

  • Please type into chat:

– Names of everyone in the room – Your hospital name – Location

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Welcome

This is the fourth of five cohort calls to support you in achieving the HIIN Metrics for PFE. During these sessions we will focus on one of each of the five metrics with case study presentations from hospitals in your states. This time is for you to ask questions, solve problems, and get clarity in order to move ahead with action.

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PFE Cohort Call #4

AGENDA

  • 2:00 – 2:15pm Recap and review metric 4
  • 2:15 – 2:25pm St. Luke Community Healthcare
  • 2:25 – 2:45pm Open Discussion
  • 2:45 – 3:00pm Wrap up
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Metric # 4 – PFAC

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PFE Metrics Overall - Montana

PFE Metric Response Hospital Count (n=43) Pct of Total No Data Reported 10 29% Not Meeting Metric 12 35% Meeting Metric 12 35% No Scheduled Admissions 9 No Data Reported 10 23% Not Meeting Metric 15 35% Meeting Metric 18 42% No Data Reported 10 23% Not Meeting Metric 12 28% Meeting Metric 21 49% No Data Reported 10 23% Not Meeting Metric 18 42% Meeting Metric 15 35% No Data Reported 10 23% Not Meeting Metric 19 44% Meeting Metric 14 33% PFE 1: Preadmission Planning Checklist* PFE 2: Shift Change Huddles or Bedside Reporting PFE 3: Designated PFE Leader PFE 4: PFAC or Representative on Hospital Committee PFE 5:Patient Representative(s) on Board of Directors

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PFE Metrics Overall – North Dakota

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Snapshot of Q1-2018

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Action Planning

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Sequencing

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PFE 4: PFAC or Representative on Hospital Committee

  • St. Luke Community Hospital

Ronan, MT

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  • St. Luke Community Healthcare
  • 25-Bed Critical Access Hospital

– Total Admits YTD 634

  • Medicare

47%

  • Medicaid

35%

  • Other

22% – # of ER Patients per year 8, 000

  • 4 Primary Clinics in Ronan, St. Ignatius, and Polson
  • Patients Served October, 2018

– Physical Therapy 1, 079 – Lab 1, 012 – Radiology 133 – Mammography 125 – Wellness Visits 31

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Challenges to Implementation: PFAC

  • Who to choose?
  • Small Community
  • Potential Bias
  • Constructively Disgruntled
  • Leadership Consensus
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Moving Forward

Connecting Meeting Formalizing

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Goal

Schedule an introductory meeting with patient in order to form a Patient and Family Advisory Council (PFAC)

Contact 3 patients

Form a planning team of 3 patients and 3 staff to formalize functions of a PFAC

The mission of St. Luke Community Healthcare is to be an integral component of the communities of the Mission Valley through the delivery

  • f personal,

compassionate, quality healthcare in a dignified manner that values our patients, clients and residents who are the very reason for our existence.

Contact 3 patients by November 9 and schedule an introductory meeting by November 23

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Discussion

  • What are you doing?
  • Successes?
  • Challenges?
  • What do you need to move forward?
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Resources

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PFE Cohort Call #5 – Patient on Board

  • Date: November 27th, 2018
  • Time: 2:00pm – 3:00pm MST
  • Call In: (800)832-0736, Room# 4920194

– CEO participation is essential

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Call – email – text – carrier pigeon

  • Contacts:

– Martha Hayward – mhayward2@comcast.net /617-750-0216 – Casey – casey.driscoll@mtha.org – Brayden – brayden.fine@mtha.org/406-459-5242 – Jean - jroland@qualityhealthnd.org – Nikki – nmedalen@qualityhealthnd.org