ORK at with Eric Chester HOW TO IGNITE PASSION IN YOUR PEOPLE - PowerPoint PPT Presentation

on ORK at with Eric Chester HOW TO IGNITE PASSION IN YOUR PEOPLE IGNITE PASSION WITHOUT BURNING THEM OUT

Adjectives that describe the people you want in your restaurants: 1. _______________ 2. _______________ 3. _______________ 4. _______________ 5. _______________

S = Skill CV = Core Value __ 1. _______________ __ 2. _______________ __ 3. _______________ __ 4. _______________ __ 5. _______________

POSITIVE RELIABLE PROFESSIONAL INITIATIVE RESPECT INTEGRITY GRATITUDE

work ethic knowing what to do and doing it. @ eric_chester

people

The only way to attract and people retain great people is to offer a culture that other employers culture who want those employees cannot match. Eric Chester

“How do we do things culture around here?”

WHAT DO THEY WANT FROM YOU?

GROWTH Compensation Atmosphere COMMUNICATION WHAT DO YOU WANT FROM A JOB? Autonomy Alignment Acknowledgement

“er” “ee” Compensation POSITIVE Alignment RELIABLE PROFESSIONAL Atmosphere INITIATIVE GROWTH RESPECT Autonomy INTEGRITY Communication Acknowledgement GRATITUDE

EricChester.com ENGAGE ENGAGEMENT “er” “ee” DISENGAGED

US them those guys CUSTOMER PERCEPTION Menu Quality Pricing/Value Speed/Accuracy Service Ambiance Cleanliness

US them those guys EMPLOYEE PERCEPTION Compensation Alignment Atmosphere GROWTH Autonomy Communication Acknowledgement

Establish the target.

G R O W T H EricChester.com

Communication

Acknowledge what’s right

Acknowledgement P ersonal ertinent I roportionate rompt ublic

EricChester.com / NPC