ORGANISATIONS ACWA 2018 Chris Hadfield Strategy and Support - - PowerPoint PPT Presentation

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ORGANISATIONS ACWA 2018 Chris Hadfield Strategy and Support - - PowerPoint PPT Presentation

COMMUNITIES OF PRACTICE IN LARGE ORGANISATIONS ACWA 2018 Chris Hadfield Strategy and Support Officer Practice and Quality TODAY 1.What is a Community of Practice? 2.Context and Challenges 3.The LWB Approach 4.Key Enablers 5.Questions and


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COMMUNITIES OF PRACTICE IN LARGE ORGANISATIONS

ACWA 2018

Chris Hadfield Strategy and Support Officer Practice and Quality

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1.What is a Community of Practice? 2.Context and Challenges 3.The LWB Approach 4.Key Enablers 5.Questions and Discussion

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TODAY

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WHAT IS A COMMUNITY OF PRACTICE?

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COMMUNITIES OF PRACTICE

Connect People Provide a shared context for people to communicate Enable dialogue between people who come together Stimulate learning Capture and diffuse existing knowledge Introduce collaborative processes Help people

  • rganise

around purposeful actions Generate new knowledge

WHAT IS A COMMUNITY OF PRACTICE?

Adapted from Western Centre for Research and Education on Violence Against Women & Children

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(Wheatley & Frieze 2006)

WHAT IS A COMMUNITY OF PRACTICE?

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WHAT IS A COMMUNITY OF PRACTICE?

In our particular context, it should help support practice that is:

  • Client focussed
  • Evidence-informed
  • Outcomes driven
  • Consistent across locations
  • Trauma-informed, and
  • Therapeutically oriented
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CONTEXT AND CHALLENGES

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  • Busy frontline staff rarely have time to get

together

  • Few people have access to university

libraries or other academic resources

  • Where do you start?!

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CONTEXT AND CHALLENGES

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  • Large, complex,

geographically diverse organisation

  • Over 4,000 staff
  • Over 400 locations

across urban, rural, regional and remote Australia

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CONTEXT AND CHALLENGES

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FOSTER CARERS 739 OOHC STAFF 328 OOHC CLIENTS 1,925 FOSTER CARERS 8 OOHC STAFF 66 OOHC CLIENTS 26 FOSTER CARERS 1,309 OOHC STAFF 479 OOHC CLIENTS 1,458 FOSTER CARERS 184 OOHC STAFF 85 OOHC CLIENTS 251 FOSTER CARERS 277 OOHC STAFF 109 OOHC CLIENTS 134 FOSTER CARERS 58 OOHC STAFF 39 OOHC CLIENTS 139 FOSTER CARERS 107 OOHC STAFF 92 OOHC CLIENTS 172

CONTEXT AND CHALLENGES

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THE LWB APPROACH

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  • A regular time slot – the last Wednesday of every second

month

  • Staff – and their managers – encouraged to attend by State

and Executive Directors, and the Chief Executive as part of an all-staff email

  • Videoconference, with audio accessible from any landline or

mobile

  • Slides distributed prior to the session
  • Podcast with slides uploaded to the intranet

LWB APPROACH

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Focus on ‘hot topics’, cutting edge research and practice improvements or simply areas that need a bit

  • f encouragement, for example:
  • Better record keeping
  • Minimising involvement with the juvenile justice

system

  • Family inclusive practice
  • Pornography and its impact on adolescent sexuality

LWB APPROACH

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And the ‘why’ behind the ‘what’ for models being implemented – and how it all works on the ground LWB APPROACH

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Format has two primary features:

  • 1. An expert (or experts) invited to deliver a presentation on a

given topic

  • 2. Followed by a facilitated discussion among attendees

around their own insights, experiences and approaches LWB APPROACH

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LWB APPROACH

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LWB APPROACH -

ATTENDANCE

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Q: I find the content of the workshops relevant to my work

LWB APPROACH - FEEDBACK

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Q: I have changed my practice on the basis of information/techniques learned from the workshops

LWB APPROACH - FEEDBACK

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“I know that a wide range of our team linked in this year, not just the OOHC team. This is indicative of the topics selected and how they can be applied to all areas of the Child Youth Families sector.” “What a great resource that the links are provided with presentations those that missed the opportunity to link in.” “A great opportunity to take time out from day to day tasks to learn and extend knowledge. Its great to be able to listen to experts in their fields.” “Very accessible and useful” “Keep them coming!”

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LWB APPROACH - FEEDBACK

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“For people dialling in the presentations need to be pretty

  • dynamic. Gaps don’t translate well – I know it’s tricky.”

“Workshops should be maximum 1-1.5 hours long; 2 hours can be too long to fully concentrate when dialling in.” “Time conflicts sometimes prevent participation and would be good for podcast facility to be utilised every session so people not able to attend on the day/time can listen to the discussion at a later date”

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LWB APPROACH - FEEDBACK

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LWB APPROACH - FEEDBACK

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ENABLERS

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Life Without Barriers is a not for profit organisation committed to providing community-based programs to assist children, young people, adults, older people and families to live the best life possible. We are a values-based organisation committed to achieve positive outcomes for all clients.

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ENABLERS

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ENABLERS

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ENABLERS

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ENABLERS

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‘The world doesn’t change one person at a time…

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It changes as networks of relationships form among people who discover they share a common cause and vision of what’s possible’

(Wheatley & Frieze 2006)

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QUESTIONS AND DISCUSSION

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For More Information, Please Contact Chris.Hadfield@lwb.org.au