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OPERATIONAL REVIEW - - PDF document

INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW 23 OPERATIONAL REVIEW


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23 INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

  • OPERATIONAL REVIEW
  • many different combinations of services and via a range
  • SUPPORT SERVICES
  • Results summary

2013 2012

  • Revenue
  • £1,196.6m
  • 1

£100.5m

  • £60.1m
  • £56.0m
  • 1

£4.1m

  • 4.7%
  • Operating margin

2 4.4%

  • 1

2

  • We see a continuing trend for outsourcing and aim to be

a trusted partner for a broadening range of services on

  • across the breadth of our service mix and sector experience
  • UK
  • broadcast engineering and business continuity services,
  • OVERVIEW

STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

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SLIDE 2
  • OPERATIONAL REVIEW
  • A key aspect of our growth strategy is to add new
  • CASE STUDY

SOLUTIONS FOR THE NUCLEAR INDUSTRY

24 INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 3

25

OVERVIEW STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

  • intervention, Interserve has now supported its customers
  • Abilities
  • provide opportunities for our 2,000 staff to gain a range
  • International
  • A mix of subdued market activity, competitive pressure
  • We are making good progress with the integration of these
  • customer of our construction business) and for estate
  • Outlook
  • we are incumbent on two of the six contracts on which
  • INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW
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SLIDE 4
  • OPERATIONAL REVIEW

CONSTRUCTION

  • Results summary

2013 2012

  • Revenue
  • £802.2m
  • 1

£215.9m

  • £27.8m
  • £14.7m
  • 1

£13.1m

  • Operating margin

1.8%

  • Operating margin

2 5.1%

  • 1

2

  • UK
  • ur strategy of nurturing repeat business on key accounts and
  • framework agreements, which provide a strong foundation
  • for procurement, prefabrication, coordination, manufacturing
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INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 5

27

OVERVIEW STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

  • supported through its standard tendering process which
  • CASE STUDY

TOP OF THE SMALL BUSINESS SPENDING LIST

INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 6
  • OPERATIONAL REVIEW
  • International
  • tight market conditions which have experienced increased
  • Against this backdrop we have continued to manage our cost
  • to exhibit signs of improvement as we secured work
  • 28

INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

  • CASE STUDY

EXTENDING THE MALL OF THE EMIRATES

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SLIDE 7

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OVERVIEW STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

  • we were awarded a contract for the construction of the
  • Abilities

forefront of thinking, bringing our perspectives to markets

  • More than 36 different services are provided through
  • CASE STUDY

AWARD-WINNING DEFENCE PARTNERSHIP

INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 8
  • OPERATIONAL REVIEW

Outlook

  • market improvements that may begin to emerge in the
  • EQUIPMENT SERVICES
  • Results summary

2013 2012

  • Revenue

£169.6m

  • £20.1m
  • Margin

11.9%

  • In anticipation of improved market conditions we increased our
  • We continued to expand into new territories such as
  • in stronger markets and keeping our cost base responsive to
  • Middle East and Africa
  • CASE STUDY

HOLT PARK WELL-BEING CENTRE, LEEDS

30 INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 9

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OVERVIEW STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

  • Australasia and the Far East
  • Europe
  • We undertook further cost reduction in our operations in
  • Americas
  • from restructuring undertaken in 2012, generated a much
  • Abilities
  • improve emissions performance through manufacturing
  • Outlook
  • performance as the business continues to focus on margin
  • INVESTMENTS
  • 2013

2012

  • £0.8m
  • Interest received on subordinated

debt investments £0.6m

  • £1.4m
  • £3.6m
  • INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW
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SLIDE 10

CASE STUDY

BUILDING WORLD-CLASS REHABILITATION CENTRES FOR THE MILITARY

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INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

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SLIDE 11

33

OVERVIEW STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS

GROUP SERVICES

  • OUTLOOK
  • market conditions are now beginning to show signs of
  • attractive positioning in our core markets and our
  • INTERSERVE ANNUAL REPORT 2013 STRATEGIC REPORT OPERATIONAL REVIEW

CASE STUDY

DELIVERING MAJOR PROJECTS IN WEST YORKSHIRE

  • ground maintenance at the three sites, for the next
  • Abilities