OneLab Training Guide Fo For Technical Services One neLa Lab - - PowerPoint PPT Presentation

OneLab Training Guide

Fo For Technical Services

One neLa Lab Traini ning ng Gui uide de Tabl ble o

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Acces ccessing On OneLab ……… ……………… …………… ………… …………… ……………………… ………… ……….……… ………. ….…… …………… ……… P Page 3 3 Technic ical l Servic ices M Main in M Menu ………… ……………… ………… ………… ………… …………… ………. …..……… ……….…… …………… ……… P Page 4 4 Homepage Wid idgets & & Settin ings …. ….……………. …………..……… …………… ……..……… ………….………… …………… ………… …….. Page 5-7 Calib libratio ions ……. ……..……………… ………………… ……………… …………… ………… …………… ………… ………… …………… ………. ….…… …………… ………. …. P Page 8 8 Materia ial l Testin ing ………… ……………… ………… ………… …………… ……………… …………… ………………..……… …………. ….…… ………………. …. P Page 9 9 Ship ippin ing ……………… ……………………………… …………… ………… ………… …………… ………… ……..……… ………………… ………. ….…………… ………. …. P Page 10 Contact ct (available only to the primary account holder) ………………………….............. ................ .... ..... .... ..... .... .... ... P Page 1 e 11 PQI Ana nalysi sis s (available only to customers enrolled in the PQI program) ……… ………………… …………..……… ……………… P Page 1 12-13 13 *If you think you need access to one of these, please contact your customer service representative

Acce ccess ssing OneL eLab

Go to t the e following U URL t to access On OneLab: : exelonpowerlabs.com/OneLab/

• Enter your username and password that your Customer Service Representative provided you
• Click the login button to enter the site

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OneL eLab Technic ical l Servic ices s Ma Main in Me Menu

If you are a Technical Service customer, your navigation menu will look like the screenshot shown on the left.

• Home

me – Displays a set of widgets/shortcuts that are easy to view

• Calib

libratio ions – Can search for any of your calibrations if you are a calibration customer

• Mat

Material al T Testing ng – Can request new projects and quotes, search for current projects as well as search for previous requests

• Shi

Shipping ng – Here you can track any of the shipments for your equipment and check on delivery status

• Cont

ntac act – A place to submit and update ATS tickets that you have submitted (available

• nly to the primary account holder from your company)
• Applic

licatio ions – A place where you can review files and download catalogs

• PQ

PQI A Analysi sis s - Contains data trends for PQI customers, requests new projects for PQI testing (available only for customers enrolled in the PQI program) Page 4 4

OneL eLab Homepage W Wid idgets s & & Sett ttin ings

A series of widgets on the homepage will be available to you. Homep mepage W e Widg idget ets: s:

• Testing

ng i in n Progress s – Displays the status of equipment and allows you the ability to review the categories more in depth

• Year t

to D Date e Project ects – Easy access to view your company’s project types

• Open P

n PowerLabs I s Inq nqui uiries s – Allows you to review any open tickets your company made whether it be a request to have a piece expedited, questions, etc

• Project

ect S Search ch – Search projects to learn the status

• Part

rts Quality Testi ting Metri trics– Can enter the current barcode to find what the prior barcode was (this search is only available to customers enrolled in PQI)

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Customizing Your Homepage Widgets: User er S Set ettin ings

• Go to the top right of the page and click on the tool icon which will take you to your dashboard

settings where a box will appear

• Dashboard Settings

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• Dashb

shboard C Colum umns ns – Select how many columns of widgets you would like to see on your homepage

• Avai

ailabl able Widgets – Check off the widgets you would like to appear on your homepage as well as select the column you would like it to appear in and the order

• Be sure to scroll down and click the

blue Save P Pref eferences ces button

OneL eLab Homepage W Wid idgets s & & Sett ttin ings

Customizin mizing Y Your Homep mepage e Widg idget ets: s: User er P Prefer eren ences s

• Select the Use

ser Pre refs tab to the left of the User Settings box

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• Here you can update your profile

information, phone numbers and notification preferences

• Email N

il Notif ific icatio ions – Here you can select the following options for what you would like to be notified

• Be sure to scroll down and click the

blue Sub Submit button

OneL eLab Homepage W Wid idgets s & & Sett ttin ings

OneL eLab Ca Calib libratio ions P s Page – (Only

ly applic pplicable f ble for calibr libratio ion customer mers)

Here, you will be able to search for individual calibration records for any piece of equipment In the Search tab (Search Type), you will be able to search for the following:

• Cal

alibrat ation

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Sear arch: generalized search for any calibrations that were done for your company

• Out of T

Toler erance: e: Allow you to search for anything that was found out of tolerance within the past 30 days

• Work i

in P Pro rogre ress: Identifies which items are still in progress mode and have not finished being calibrated Certifica cates tes – When searching for your calibrated pieces of equipment, you can also download the certificates from this page when the equipment results appear

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OneL eLab Ma Materia rial T l Testin ing Page

The here ar are four ur t tab abs o

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n the he top wi withi hin t n the he mat aterial al t testing ng pag age

• Req

equest f for Project ect - Here you can request a new project for testing or analysis. Fill in information including your name, station, unit and project type. After you submit, you will need to enter further information

• In order to Request a Q

a Quot

• te, you would need to select Qu

Quote On Only in place of the PO number in the Purchase Order Section

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• Project

ect S Search ch – This tab is where you can search for any in-progress or historical projects

• Capabilit

ilitie ies – This tab is filled with Exelon PowerLabs’ service brochures

• Sea

earch R Reques est – This tab is where you can search for your requested project you created/saved or submitted

OneL eLab Sh Shipping P Page

On the Shipping Page, you will be able to gain general shipping information such as:

• Shipping Dates
• Shipment Number
• Tracking Number
• Delivery Address
• PO Number Associated with the Shipment
• Identify Which Equipment Items Were Shipped Out

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OneL eLab Cont

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act P Pag age - (available only to the primary account holder from your company)

Contact us here by placing an ATS ticket (action tracking system) by filling out the necessary information

Pri riori rity - Select from one of the following colors based on priority when making your ticket

• Green – Low priority
• Yellow – Medium Priority
• Red – High Priority

Addi dition

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al C Con

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act Nu Number – is a link to the contact info page on the Exelon PowerLabs site Help D Des esk – The second tab labeled Help Desk will allow you to see any open or closed ticket. Can re-open a ticket from here if necessary

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OneL eLab PQI PQI Analy lysis sis Page – Only

ly availa ilable ble for customer mers s en enrolled in lled in P PQI P Program PQI page will include 7 tabs

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OneL eLab PQI PQI Analy lysis sis Page – Only

ly availa ilable ble for customer mers s en enrolled in lled in P PQI P Program

Dat ata T a Trending – This tab is a place where you can search by either category, manufacturer or model to see the failure rate.

• Select a date range with a minimum number of

samples that were tested and choose to see the results from whether these were safety/non- safety related tested components.

• The information below will display the group you

have selected, the failure rate percentage for that category, number of samples that failed versus total samples tested and total projects.

• Click on the blue button that says Export G

rt Gri rid if you would like to export the data.

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OneL eLab PQI PQI Analy lysis sis Page – Only

ly availa ilable ble for customer mers s en enrolled in lled in P PQI P Program

Reques est T Tes esting – This tab allows you to request testing that is specific to PQI PQI QI P Project ect S Search ch – Here you can search for the status of a PQI project, completion dates, etc. PQI QI Analysis by Categ egory – Place to explore the failure rates of components in depth PQI Inc nclusi usion L n List – Parts included in testing for all PQI customers PQI QI D Docu cumen ents – Historical record of additions or subtractions from the inclusion list Fleet eet M Met etrics – A snap-shot of Exelon PowerLab’s monthly PQI metrics per plant

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