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Office of the Health Care Advocate Presented by Michael Fisher And The Health Care Advocate Team 12/7/17 Who we are Todays topics Help Line Stories and Issues Affordability Offic ice e of the H Health Care Advocate HCA


  1. Office of the Health Care Advocate Presented by Michael Fisher And The Health Care Advocate Team 12/7/17

  2. Who we are Today’s topics ➢ Help Line Stories and Issues ➢ Affordability Offic ice e of the H Health Care Advocate

  3. HCA Help Line The HCA received 327 calls from 10/15 to 11/15. Figures below are based on the All Calls data in the last quarterly report. ➢ 24.85% (205) about Access to Care ➢ 12.24% (101) about Billing/Coverage ➢ 1.33% (11) about Buying Insurance ➢ 10.79% (89) about Consumer Education ➢ 26.42% (218) about Eligibility for state and federal programs ➢ 24.36% (201) were categorized as Other , which includes Medicare Part D, communication problems with providers or health benefit plans, access to medical records, changing providers or plans, confidentiality issues, and complaints about insurance premium rates, as well as other issues. Offic ice e of the H Health Care Advocate

  4. Activities ➢ Additional Activities  Outreach – Pharmacy and Targeted populations  Web Page Triage - https://vtlawhelp.org/triage/vt_triage  Hepatitis C Project  Breast Cancer Screening Project ➢ Affordability  Rules-Based Approach  Market-Based Approach Offic ice e of the H Health Care Advocate

  5. Rule-Based Affordability ➢ Rule 1: The Affordable Care Act defines health insurance premiums as unaffordable if a household must spend more than 9.69% of their income on premiums. ➢ Rule 2: The State of Vermont defines, in the Vermont Household Health Insurance Survey, a plan’s deductible as unaffordable if it is more than 5% of household income. ➢ Combined Affordability Standard:  Example - I ndividuals making between $23,760.00 (200% FPL) and $64,510.21 (543%FPL) lack affordability. Offic ice e of the H Health Care Advocate

  6. Market-Based Affordability Scenario: 2 Adults, 2 Children, 2 Wage Earners, Second Lowest Cost Silver Plan, 75% of Deductible of which 100% is Attributable to Children (note: deductible is $3,200 for a family above CSR Eligibility) , Employee Share of $300 Individual Average Net Money Available Small Group Average Net Money Available $30,000.00 $20,000.00 Net Money Available $10,000.00 $0.00 -$10,000.00 -$20,000.00 -$30,000.00 -$40,000.00 $20,000.00 $40,000.00 $60,000.00 $80,000.00 $100,000.00 $120,000.00 Household Income Offic ice e of the H Health Care Advocate

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