Office of Public Affairs Court Website Toolbox NCBC/FCCA Conference - - PowerPoint PPT Presentation

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Office of Public Affairs Court Website Toolbox NCBC/FCCA Conference - - PowerPoint PPT Presentation

Administrative Office of the U.S. Courts Office of Public Affairs Court Website Toolbox NCBC/FCCA Conference August 2016 Agenda Introduction Project Overview Website Templates Hosting Court Seals GovDelivery Browsealoud


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Office of Public Affairs

Administrative Office of the U.S. Courts

Court Website Toolbox NCBC/FCCA Conference August 2016

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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Collaboration Opportunities
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Development Features
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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Court Website Toolbox Overview

Public Website Templates

  • 170 courts and probation and pretrial services offices using template
  • More than 55% of court sites
  • 101 sites using the AO‐hosted environment

Appeals Courts: 8 sites District Courts: 59 sites Bankruptcy Courts: 66 sites Probation & Pretrial Services Offices: 37 sites

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Mobile-friendly Design

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Hosting

Develop, migrate, and maintain content within a centrally‐located environment, managed by the AO. Hosting services available for templates sites at no cost to the court. Includes

  • Server and site maintenance
  • Failover and back‐up
  • Security updates

Factors to Consider

  • Common code base
  • Adding modules/functionality to websites
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Court Seals

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Email Subscription Service - GovDelivery

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Browsealoud

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Google Analytics

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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Collaboration Opportunities
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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Customer Service Offering

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Documentation Site & Issue Tracker

http://webtoolbox.jdc.ao.dcn/

  • Search for topics
  • Start a discussion with court community
  • Submit a support ticket to the AO team
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Urgent Hosting Requests

Business Hours

  • Email AOTXml_HSD_HSB1_WEB and

Court_Site_Toolbox@ao.uscourts.gov Off Hours Contact 210‐428‐2484

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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Collaboration Opportunities
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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DigitalGov Search

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Downloadable Mobile-friendly Responsive Site

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Template Development: What’s Next?

  • 1. CM/ECF integration?
  • 2. Automated calendars?
  • 3. Other court application integrations?
  • 4. Other features?

We need your help!

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New Collaboration Group

  • Court input drives roadmap.
  • New group to brainstorm and advise.
  • Join us.
  • Email: Beth_Grabo@ao.uscourts.gov
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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Collaboration Opportunities
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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How to do Something in Drupal

ENABLE CSS INJECTION MODULE

What is CSS and Examples and Capabilities

  • Suppress Titles
  • Change border color
  • Hide div tag when site viewed on mobile device

Example: http://www.cacb.uscourts.gov/judge‐contact‐list Other Considerations & Precautions Resources: CSS Style Options: http://webtoolbox.jdc.ao.dcn/rwd/node/1040 Intermediate CSS: http://webtoolbox.jdc.ao.dcn/rwd/node/1073 I want to customize something on my site, what can I do?

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ENABLE GOOGLE ANALYTICS MODULE – Contact AO Create Tracking Code ‐ (i.e. http://www.lawb.uscourts.gov) Now What? Training & Resources Google Analytics Learning & Support: https://www.google.com/analytics/standard/resources/ Lynda.com: Google Analytics Essential Training Tracking Internal Search Other Considerations: Google Analytics setup requires a Google Account.

  • Include more than one administrator
  • Create a generic gmail account associated with your court

My clerk wants to see how many people are visiting our site. What tool can I use?

How to do Something in Drupal

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ENABLE BOOK MODULE Example: http://www.ncmb.uscourts.gov/content/online‐attorneys‐manual Resources: Use of Books: http://webtoolbox.jdc.ao.dcn/drupal/node/241 Drupal Documentation: https://www.drupal.org/documentation/modules/book

How to do Something in Drupal

What can my court use for internal and external manuals?

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VIDEO HOSTING AND EMBED OPTIONS

  • Use Embed code offered by most video services including YouTube, Vimeo, etc.
  • AO video hosting
  • Contact Cary Casola — cary_casola@ao.uscourts.gov

Example: http://www.orb.uscourts.gov/ecf‐online‐training http://www.nceb.uscourts.gov/pro‐se‐videos Other Considerations:

  • Captivate interactive training videos need to be hosted on an external server
  • Upload mp4 or video file in Drupal

Resources: Embedding Video Content: http://webtoolbox.ao.dcn/documentation/node/1108 Can the hosted solution display video? What about FTP for download/upload?

How to do Something in Drupal

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ENABLE WEBFORM AND CAPTCHA MODULE Example: http://www.mssp.uscourts.gov/contact Other Considerations: Need detail analysis on responses? Use a third‐party solution like SurveyMonkey or Google Forms. Resources: Drupal Documentation: https://www.drupal.org/documentation/modules/webform Our court needs a way for people to send us information? What should we use? What about email spam?

How to do Something in Drupal

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Agenda

  • Introduction
  • Project Overview
  • Website Templates
  • Hosting
  • Court Seals
  • GovDelivery
  • Browsealoud
  • Google Analytics
  • Customer Service Offering
  • Future Enhancements and Collaboration Opportunities
  • How to Do Something in Drupal
  • Content Quality & Display Considerations
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Content Quality & Display Considerations

Mysterious RSS Icon Block Quality Font Colors/Size

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Images: Quality, Aspect Ratio, Accessibility

There is nothing wrong with this picture however there is a blur factor. Use original source and crop and try to avoid going small to big. An important aspect of color on the Web for both low vision and colorblind users is sufficient contrast between foreground (text or graphics) and the background.

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Toolbox Contacts

Documentation Site & Issue Tracker http://webtoolbox.jdc.ao.dcn/ Team Email Address: Court_Site_Toolbox@ao.uscourts.gov AO Office of Public Affairs Beth Grabo 202‐502‐2605 James Davison 202‐502‐2347 Emily Poland 202‐502‐3026 Jorge Vasquez 202‐502‐2617 Court‐AO TDY ‐ CACB Kimberly Rubal 213‐894‐5741